Safety Precautions Before using the phone, read safety precautions and inform your children about using the phone correctly and safely. For details, see "Warnings and Precautions." Do not switch on your phone when using the phone is prohibited or when using the phone may cause interference or danger. Do not place your phone or the accessories in containers with strong electromagnetic field. Do not use your phone while driving. Do not place magnetic storage media near your phone.
Switch off your phone in an aircraft. The phone may cause interference to control signals of the aircraft. Keep your phone and its accessories away from children. Do not allow children to use your phone without guidance. Switch off your phone near high-precision electronic devices. The phone may affect the performance of these devices. Use only the approved batteries and chargers to avoid explosion. Do not attempt to disassemble your phone or its accessories.
Copyright © 2008 Huawei Technologies Co., Ltd. All Rights Reserved No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and other Huawei trademarks are the trademarks or registered trademarks of Huawei Technologies Co., Ltd. in the People’s Republic of China and certain other countries. All other trademarks mentioned in this manual are the property of their respective holders.
Conventions Term Conventions This manual refers to HUAWEI M328 CDMA mobile phone as "the phone" or "your phone". Operation Conventions Operation Meaning Press and hold Press a key for two to three seconds and then release it. Press Press a key and release it quickly. GUI Conventions Format Bold > Meaning Any string displayed on the phone screen is in boldface, such as "Menu". Multi-level menus are spearated by ">". For example, "Menu > Messages" indicates "Messages" is the submenu of "Menu".
Table of Contents 1 Getting to Know Your Phone ....................................1 Your Phone......................................................................... 1 Keys and Functions ............................................................ 2 Screen Icons ....................................................................... 4 Interfaces ........................................................................... 5 External Screen ..................................................................
6 Contacts.....................................................................17 Adding a Contact.............................................................. 17 Searching for a Contact..................................................... 17 7 @metro......................................................................18 Accessing @metro............................................................ 18 Changing Your @metro Settings ....................................... 19 Using On-line Help...............
1 Getting to Know Your Phone Your Phone Earpiece Screen Navigation Keys Left Soft Key Confirm Key Right Soft Key Volume Control Keys Talk/Send Key Charger Interface /Data Cable Connector End/Power Key Clear Key Number Keys * Key # Key Headset Jack Microphone 1
Keys and Functions Press… To… Make a call. View All calls in the standby mode. l Answer an incoming call. l l Power on or off the phone (by pressing and holding it for about two seconds). l End a call. l Return to the standby mode. l l l l l Display Menu in the standby mode. Select the highlighted item. Access the @metro option in the standby mode. Return to the previous menu. l Display Menu in the standby mode. Confirm a selection.
Press… To… Increase the volume during a call. Increase the volume when playing sound files. l Increase the volume of ringtones. l l Decrease the volume during a call. Decrease the volume when playing sound files. l Decrease the volume of ringtones. l l Enter numbers, letters, and symbols. Call the voice mail center in the standby mode (by pressing and holding the 1 key). l Speed-dial phone numbers in the standby mode (by pressing and holding the 2-9 keys).
Screen Icons Icon Description Indicates the signal strength. The more the bars are, the stronger the signal is. There is an incoming call; a call is being set up; or the phone is in conversation. The voice privacy function is enabled. The phone is in the roaming status. A new message is received. The memory for messages is full. An urgent message is received. A new voice mail is received. A new PUSH message is received. The PUSH message inbox is full. The AGPS indicator mode is 911 Only.
Interfaces Interface Description Charger interface It is at the right side of your phone. You /Data cable connector can connect the travel charger or data cable to it. Headset jack It is at the right side of your phone. You can connect the headset to it. External Screen Your phone has an external screen on the outside of the flip. The external screen indicates the following: l If you charge the phone when it is powered off, the charging status is displayed in animation.
2 Getting Started Installing the Battery b a 1. 2. 3. Charging the Battery To charge the battery, do as follows: 1. Connect the travel charger to the charger interface at the bottom of your phone. 2. Connect the charger to an AC power socket. During the charging process, the icon on the upper right corner of the screen is in an animated status. 3. Wait until the phone is completely charged. becomes static, the battery is completely charged. If 4. Disconnect the charger from the AC power socket. 5.
l l Do not use a damaged battery or charger. Before using the travel charger, ensure that the battery is installed in your phone. Powering On/Off the Phone l When the phone is powered off, press and hold on. to power it l When the phone is powered on, press and hold off. to power it Using the Function Menu To use the function menus, do as follows: 1. In the standby mode, press 2. Press (Menu). to select the desired function menu. 3. Press (Select) or to display the selected menu. 4.
5. Press (Back) or to return to the previous menu or exit the function menu. .
3 Voice Services Making a Call 1. In the standby mode, enter the phone number. l To make an international call, press twice to enter the international long distance code of "+". Then, enter the number to be dialed in the "country code + region code + phone number" format. l three times To call a number through an extension, press to insert "P", or press four times to insert "T" between the phone number and the extension. 2. Press to dial the number. 3. Press or & l l (End) to end the call.
l l l When there is an incoming call, you can press (Silence) to (Reject) again to reject it. mute the speaker, and then press If the phone is in the Silence mode, you can press (Reject) to reject it. If the any-key answer function is enabled, you can press any and to answer an incoming call. key except If the headset auto-answer function is enabled, and the headset is connected to the phone, the incoming call is answered automatically.
l l l l l l Save Number: Allows you to save the phone number to Contacts. Contacts: Allows you to enter the Contacts menu. Messages: Allows you to enter the Messages menu. Call Memo: Allows you to enter the Call Memo menu. Voice Privacy: Allows you to protect your calls from being overheard. You can choose either of the two modes, Standard and Enhanced. The Voice Privacy function is network dependent. TTY Setup: Allows you to set the TTY mode.
4 Text Entry Text Input Modes The indicator of the current input mode is displayed on the upper to change the input left corner of the screen. You can press modes. Indicator Text Input Mode En Smart English Abc Alphabetical Text 123 Number & l l Press once to delete the letter on the left of the cursor. Press and hold for about two seconds to delete all the letters at a time. You can press (Back) to return to the previous screen.
If the letter you want to enter is on the same key as the previous one, you can enter the latter only after the cursor appears again, or after you move the cursor to the next space. In the "Abc" input mode: l You can press once to enter a space, twice to enter "0". l You can press repeatedly to enter the commonly used punctuations. n Smart English Input ("En") The "En" input mode recognizes commonly used words according to the numeric sequence of key presses.
2. Press to view the symbols. 3. Press the number key to enter the corresponding symbol.
5 Message Writing and Sending a Message 1. In the standby mode, choose Menu > Messages > Create Message. You can also access the Create Message menu by pressing and holding for about two seconds in the standby mode. 2. Write the message. (Options) for the following options: You can press l Send: Allows you to send the message. l Save: Allows you to save the message as a draft. l Insert Quick Text: Allows you to edit the message based on a template.
& l l In the text editing screen, press to send the message directly. When entering the number(s) of the recipients, you can also choose Options > Enter Email to sent the message to an email address. Reading a Message To read a message stored in the inbox, do as follows: 1. In the standby mode, choose Menu > Messages > Inbox. 2. Press 3. Press to select a message. to view the message. 4. Press (Options) to select the following options: Reply: Allows you to edit a message and reply the message sender.
6 Contacts Adding a Contact 1. In the standby mode, choose Menu > Contacts > Add New. (OK). 2. Press to enter Name, and then press 3. Enter the necessary information in the fields: Mobile Number, Home Number, Office Number, and Fax Number (at least one number field is required.). You can enter the E-mail of a new contact and select the Group, Notes, and Custom Tone for the contact. 4. Press (Save) to save the information. The new contact is saved to Contacts. Searching for a Contact 1.
7 @metro With Mobile Shop, you can download full featured applications over the air including games, personalized ring tones, pictures, and more. You can send and receive instant messages and email, or browse the web to catch up on all the latest news. This section outlines how to obtain games and other applications for your phone. For more information about this function, consult your service provider.
Changing Your @metro Settings Use the Settings menu in Mobile Shop to manage, move, order applications, and much more. 1. In the standby mode, press to launch @metro. 2. At the @metro menu, Press to select Settings, then press . The following options appear in the display: l Order Apps: Download applications over the network. l Move Apps: Move previously downloaded applications between available folders. l Manage Apps: View used and available memory.
n Buying New Apps To buy new and exciting apps, visit the Mobile Shop. It provides you with a variety of apps you can choose from. n What do I pay? When you buy an app, you will be charged for the purchase cost of the app. n Demo Apps A Demo app is free and is designed to demonstrate the app’s main features. It usually expires after a certain period of time or a number of uses and often has limited functions.
n Expired Apps Apps that were purchased based on the number of uses or for a specified period of time expire. You can purchase additional uses from the Mobile Shop.
8 Alarm Clock After the alarm clock is enabled, the phone notifies you at the preset time if the phone is powered on. You can set up to five alarm clocks. Enabling an Alarm Clock 1. In the standby mode, choose Menu > Tools > Alarms. 2. Press to select an alarm clock, and then press to set the alarm. 3. The following options appear in the display: l Time: Allows you to set the time of alarm clock. to set the time, and then press again to confirm.
4. Press (Save) to save the settings, with displaying a prompt to confirm. & l l When the alarm clock alerts, press (Stop)to stop the alarm. Alternatively, press (Snooze) to snooze it for five minutes, after which the alarm alerts again. If the alarm clock is unattended when it alerts, it stops temporarily and alerts again five minutes later. It alerts for five times before it finally stops. Disabling an Alarm Clock 1. In the standby mode, choose Menu > Tools > Alarms. 2.
9 Security Enabling/Disabling the Phone Lock The phone lock protects your phone from unauthorized use. By default, the phone lock function is disabled. You can change the default phone lock code (the last four digits of your phone number) to any numeric string in the range of 4 to 8 digits. 1. In the standby mode, choose Menu > Settings > Security Settings > Phone Lock. 2. Select one of the following phone lock modes: l Immediate: Lock the phone immediately.
10 Recorder Recording a Sound Clip 1. In the standby mode, choose Menu > Tools > Recorder. to start recording. 2. Press 3. Press (Back) to stop recording, with displaying a prompt to confirm. 4. Press Press & (Yes) to save the sound clip to Voice Folder. (No) to return to the earlier menu. When recording a sound clip, you can press to stop recording, and the sound clip saves to Voice Folder automatically.
l l File Info: Allows you to view the format, size, date, and time of the sound clip. Delete All: Allows you to delete all sound clips. & You can also access the Voice Folder by choosing Menu > Gallery > Voice Folder.
11 TTY Operation Using the TTY Device The Teletypewriter (TTY) is a typewriting device. By connecting the phone to the TTY device, you can use the TTY functions to send/receive messages. When you use the TTY function, do as follows: 1. Connect the TTY device to the headset jack of the phone and set the phone to the TTY mode. 2. Make or answer calls as normal. 3. When the call is put through, use the TTY device to send or receive the letters. 4. Press or (End) to end the call. Setting the TTY Mode 1.
12 Menu Commands Messages Voice Mail Create Message Allows you to receive voice mails. You can also clear the voice mail notifications. Allows you to write and send a message. Inbox Allows the phone to store the received messages and delivery reports. You can view, reply, delete, and forward messages in Inbox. You can save the numbers extracted from the messages or make calls.
Settings Send Settings: l Auto Save: Allows you to select the following items, including Send Only (to send the message without saving) and Send & Save (to send the message and save it in Outbox automatically). l Priority: Allows you to set the priority of messages sent to the recipients. The priorities are Normal, Interactive, Urgent, and Emergency. The message priority function is network dependent.
Statistics: Allows you to view the number of the sent and the received messages, and the time when you last clear the statistics. You can press (Clear) to clear all the statistics. Memory Status: Allows you to view the status of memory for messages (the memory used and the total memory). The phone can save up to 100 messages. Delete All Allows you to delete messages in the inbox, outbox, drafts, or delete all messages. Contacts Search Allows you to find a phone number from Contacts.
Call Log All Calls Missed Calls Received Calls Allows you to view, save, and delete call records (up to 20), send messages, save number, or make calls to the corresponding numbers. Dialed Calls Call Memo Allows you to enter the Call Memo menu. Call Duration Allows you to view the duration of the last call, received calls, dialed calls, total calls, and last clear time. @Metro Allows you to browse and download applications from network provider’s server.
Gallery Images Allows the phone to store pictures in the bmp, jpg, png, gif, and bci format. Allows you to view, rename, set a picture as wallpaper, delete, delete all, and view the information of the pictures. Sounds Allows the phone to store music in the mid, mp3, and qcp format. Voice Folder Allows the phone to store and play audio files recorded by the phone.
Alert Settings Volume: Allows you to set the volume: press or to increase the volume, and press , , or to decrease the volume: Ring: Allows you to set the volume of ringtones. l Voice: Allows you to set the voice volume during calls. l Key: Allows you to set the volume of pressing the keys. Alert Type: Allows you to select the ring mode, including Ring, Vibration, Ring & Vibration, and Silence. Sound Settings: l Incoming Call Tone: Allows you to select a ringtone for incoming calls.
Call Settings Answer Mode: Allows you to set the answer mode to By Send Key, By Flip Open, or By Any Key (The any-key answer function allows you to answer an incoming call by pressing any key except and ). Minute Alert: Notifies you of the call duration by generating an alert 10 seconds or 5 seconds before end of each minute (by selecting 45 Seconds, 50 Seconds, or 55 Seconds), if enabled. Voice Privacy: Allows you to set the privacy mode, including Standard and Enhanced.
TTY Setup: Allows you to use an optional TTY device with your phone to send and receive calls. Four options are available: Voice, TTY, VCO, and HCO. Location: Allows the phone to inform the network about the location where it is being used. Then, the network can search out the location of your phone. l Location On: Your phone accepts the location request at any time. l 911 Only: The phone does not send location information unless you call the emergency number 911.
Tools Recorder Allows you to use the recorder. For details, see "Recorder" on page 25. Alarms Allows the phone to alert according to the specified mode at the preset time. You can set up to five alarm clocks. Scheduler Allows the phone to store your appointments (up to 20) so that the phone reminds you at the specified time. Calculator Allows you to calculate arithmetic expressions. The calculator supports fractional arithmetic.
13 Troubleshooting If you encounter any problem when using your phone, try to rectify the problem according to the following table. If the problem persists, contact the service provider or the dealer. Problem Ensure that… The battery cannot be charged. The charger is properly connected to your phone and the power socket. The phone cannot be powered on. The battery power is sufficient. The battery is properly installed. Press and hold . The phone number is correct. You are in the network service area.
Problem Your phone displays "No service found", "Service unavailable" or "Network problem". l l 38 Ensure that… You are not in an area with weak magnetic field (in a tunnel or surrounded by buildings). If so, move to another area and try again. Do not visit the service option without obtaining authorization from your service provider.
14 Warnings and Precautions n Electronic Device l l l Power off your phone near high-precision electronic devices. The phone may affect the performance of these devices. Pacemaker manufacturers recommend that a minimum separation of 7 inches (20 cm) be maintained between a mobile phone and a pace-maker to avoid potential interference with the pace-maker. To maintain this distance, it is recommended that you use the phone on the opposite ear from your pacemaker and do not carry it in a breast pocket.
l l l l l Devices/Vehicles transporting and storing fuels or chemical products Areas containing chemical substances or particles (such as sand, dust, or metal powder) in the air Areas with posted signs warning of "Explosives" Areas advising to "Power off bi-direction wireless equipment" Any Area where it is recommended to turn off the engine of a vehicle. n Traffic Safety l l l l Please observe federal, state, and local laws and regulations concerning phone use while driving.
l l Do not leave your phone, battery, or charger in a very hot or cold place. Otherwise, malfunction, fire, or explosion may occur. Do not place sharp metal objects such as pins near the earpiece. The earpiece emits a magnetic field that may attract objects, causing injury. n Operating Environment l l l l l l l The phone, battery, and charger are not water-resistant. Keep them dry. Protect the phone, battery and charge from water or steam. Do not touch the phone with a wet skin.
l l Use only phone accessories authorized by the manufacturer. Use of unauthorized accessories will void warranty. While using the mobile phone, observe all federal, state, and local laws and regulations, and respect others' privacy and legal rights. n Child Safety l l l Keep your phone, battery, and charger beyond the reach of children. Do not allow children to use the phone, battery, or charger without adult supervision. Do not allow children to place batteries in their mouths.
n Environmental Protection l l Please observe all federal, state, and local regulations regarding the disposal of your packaging materials, dead battery and used phone. Do not dispose of dead battery or used phone in municipal waste or by incineration. Otherwise, explosion may occur. Please recycle. This HUAWEI device complies with Directive 2002/95/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment.
l l l l l l If battery leakage, smoke, or strange smells occur, remove battery from phone and keep it away from open flame to avoid fire or explosion. Then take to local authorized service center for repair. If battery fluid contacts your skin or clothing, wash with clean water immediately to avoid skin irritation. If battery fluid gets into eyes, do not rub them. This could cause injury. Wash with clean water and consult a doctor immediately.
l l If liquid leaks into the charger, remove the plug of the charger from the socket immediately. Otherwise, overheating, fire or other malfunction may occur. The Travel Adaptor for this phone meets UL 1310 safety requirements. Please adhere to the safety instructions per UL guidelines. n Certification Information (SAR) THIS DEVICE MEETS THE CANADIAN AND UNITED STATES GOVERNMENTS’ REQUIREMENTS FOR EXPOSURE TO RADIO FREQUENCY ELECTROMAGNETIC FIELD.
All models of Huawei’s mobile phones are designed to meet radio frequency exposure guidelines. Before a phone model is available for sale to the public, it must be tested and certified by the FCC that it does not exceed the limit established by the government-adopted requirement for RF exposure. The tests are performed in positions and locations (that is, at the ear and worn on the body) as required by the FCC for each model.
15 Huawei Technologies Co., Ltd. Limited Warranty Huawei Technologies Co., Ltd. ("Huawei") represents and warrants to the original purchaser ("Purchaser") that Huawei’s phones and accessories ("Product") are free from material defects, including improper or inferior workmanship, materials, and design, during the designated warranty period, and subject to the following terms and conditions, when used normally and in accordance with all operating instructions: 1.
5. This limited warranty covers only the costs of parts and labor. Other related costs such as shipping and delivery costs may be born by purchaser at Huawei's option. 6. At Huawei's request, Purchaser must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt. 7.
The defective function of the cellular system or inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Product. 8. Huawei does not warrant that the operation of this product will be uninterrupted or error-free. 9.
DETERMINED BY THE PRICE PAID BY THE PURCHASER FOR THE PRODUCT LESS A REASONABLE AMOUNT OF USAGE.
WARRANTY. OTHERWISE, THE FOREGOING LIMITED WARRANTY IS PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. 14. Some states do not allow exclusion or limitation of incidental, consequential, or punitive damages, or permit limitations on the length of implied warranties, so certain of these warranty limitations may not apply to Purchaser.
