Huawei IP Phone eSpace 6850 User Manual HUAWEI TECHNOLOGIES CO., LTD.
EchoLife User Manual Huawei IP Phone eSpace 6850 V100R001 User Manual Issue 01 Date 2011-07-01
EchoLife User Manual Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. Please feel free to contact our local office or company headquarters. Huawei Technologies Co., Ltd. Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Phone: 0755-28560000 8008302118 Fax: 0755-28560111 Website: http://www.huawei.com Email: Support@huawei.com.
EchoLife User Manual Copyright © Huawei Technologies Co., Ltd. 2011. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders.
EchoLife User Manual Contents Contents 1 Safety Precautions..................................................................................... 2 2 Product Overview...................................................................................... 5 Packing List ............................................................................................................5 Features...................................................................................................................
EchoLife User Manual Contents Handset, Speakerphone, and Headset Modes.............................................23 Multiple SIP Accounts and Lines ...............................................................24 Making a Call..............................................................................................24 Making a Call by Using an IP Address ......................................................26 Quick IP Call Mode .......................................................................
EchoLife User Manual 1 Safety Precautions Huawei IP Phone eSpace 6850 User Manual Thank you for purchasing the Huawei IP Phone eSpace 6850 (the eSpace 6850 for short). eSpace 6850 is an high-quality IP phone.
EchoLife User Manual 1 1 Safety Precautions Safety Precautions General Requirements: z Before you install and use the device, read these safety precautions carefully and observe them during operation. z During storage, transportation, and operation of the device, keep the device dry. z During storage, transportation, and operation of the device, avoid collision and crash of the device. z Never attempt to dismantle the device by yourself.
EchoLife User Manual 1 Safety Precautions Operating Requirements: z Do not let a child operate the device without guidance. z Do not let a child play with the device or any accessory. Swallowing the accessories may lead to peril. z Use the accessories provided or authorized by the manufacturer only. z The power supply of the device shall meet the requirements of the input voltage of the device. Use the provided lightning protection power socket only.
EchoLife User Manual 1 Safety Precautions Cleaning Requirements: z Before cleaning the device, stop using it and disconnect it from the power supply. z Use a piece of soft dry cloth to clean the device. z Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.
EchoLife User Manual 2 2 Product Overview Product Overview Packing List The following items are included in the eSpace 6850 package. Verify the packing items. Contact your distributor immediately if any one is missing.
EchoLife User Manual 2 Product Overview Features Table 2-2 Key features of the eSpace 6850 Feature Description Open standard compatibility SIP 2.0, TCP/IP/UDP, RTP/RTC, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV record), DHCP, PPPoE, TFTP, NTP and Telnet. High audio quality Adopting the advanced DSP technology.
EchoLife User Manual 2 Product Overview Hardware specifications Table 2-3 Hardware specifications Item Specification Ethernet ports Providing two Ethernet ports of 10/100 Mbit/s and full/half duplex Ethernet polarity can be automatically detected. Graphic LCD display Pixel: 240x120 Headset interface RJ22 headset jack and 2.5 mm earphone jack LED LED indicators that can be on in two colors (green and red) PoE The build-in automatic detector obtains the PoE that is based on the IEEE 802.
EchoLife User Manual 2 Product Overview Item Specification Supported protocol Supporting the SIP 2.0, TCP/UDP/IP, HTTP, HTTPS, PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP, NTP/SNTP, and SIMPLE/PRESENCE protocols Supporting RFC3903, RFC3856, RFC3863, and RFC4235 Supporting RFC 3428 Up to 50 incoming IM messages can be stored. If more than 50 incoming IM messages are present, the system drops the latest IM message.
EchoLife User Manual 2 Product Overview Item Specification Telephony features Intuitive GUI, download of the phone book (XML), voice mail indicator, download of custom ring tones Call holding, call transferring (consultation/blind), Do-Not-Disturb, call forwarding, call waiting, call waiting mute, redial, call log, volume control, caller ID display, multi-party conference call, dialing with a prefix, off-hook autodial, automatic answer, and dialing.
EchoLife User Manual 3 3 Installing the eSpace 6850 Installing the eSpace 6850 Cable Connections of the eSpace 6850 Figure 3-1 Connecting the eSpace 6850 (1) (2) (3) (4) 10 (5) (6) (7)
EchoLife User Manual 3 Installing the eSpace 6850 Table 3-1 Description of the connectors No. Connector Description (1) EXT port A port used to connect an expansion board for increasing multi-purpose keys. In this way, you can call a user by pressing one key. (2) PC port The port is the 10/100 Mbit/s RJ-45 PC port. You can use the straight-through cable to connect the PC port. When using the PC phone, you can configure the port.
EchoLife User Manual 3 Installing the eSpace 6850 Warranty of Quality If you purchased the eSpace 6850 from a distributor, contact the distributor for replacement, repair, or refund. If you purchased the product directly from Huawei, contact Huawei sales and service representatives for a return materials authorization (RMA) number before you return the product. Huawei reserves the right to remedy the warranty policy without prior notification.
EchoLife User Manual 4 4 Configuring the eSpace 6850 Configuring the eSpace 6850 Configuring the Phone Through the Keypad To enter the configuration menu, press MENU. View the menu by pressing UP, DOWN, LEFT, or RIGHT. Press MENU to confirm the selection of a menu item, and delete an entry by pressing BackSpace. The phone automatically exits the menu when an incoming call comes or the phone is off-hook.
EchoLife User Manual 4 Configuring the eSpace 6850 Menu Configuration Description Direct IP call The input field of the destination IP address is provided when Direct IP call is selected. Type the destination IP address such as 10.10.10.2, press OK soft key to confirm the operation and send the call; press the Cancel soft key to cancel the call and return to previous menu. If the input information is incorrect, press BackSpace soft key to delete it.
EchoLife User Manual 4 Configuring the eSpace 6850 Menu Configuration Description Config Display the configuration submenus. z [SIP] Set the SIP server for each account, including account, SIP proxy, Outbound proxy, SIP user ID, SIP Auth ID, SIP password, SIP transport, and Audio CODECs. z [Upgrade] Configure the firmware server and the file download server. Select either TFTP or HTTP to upgrade the firmware or configure the phone. z [Factory Reset] Type the MAC address on back of the phone.
EchoLife User Manual 4 Configuring the eSpace 6850 Configuring the Phone Through Web Browser The Web server embedded in the eSpace 6850 responds to the HTTP, HTTPS GET, or POST requests. Embedded HTML pages allow a user to configure the IP phone through any Web browser such as Microsoft Internet Explorer or Mozilla Firefox. Accessing the Web Configuration Menu Connect the phone and computer on a reachable network. Do as follows: Connect the computer to the same hub or switch as the phone is connected to.
EchoLife User Manual 4 Configuring the eSpace 6850 Figure 4-1 Login page Configuration Page This section describes the options of Status and Basic Settings on the Web configuration page. The functions available for the end user are as follows: z Status: Display the network status, account status, software version, and MAC address of the phone. z Basic Settings: Basic preferences such as date and time settings.
EchoLife User Manual 4 Configuring the eSpace 6850 Figure 4-2 Status page Table 4-2 Device configuration on the Status tab page Field Description MAC Address The device ID in the hexadecimal format. This is an important ID for service provider to solve problems. IP Address The IP address of the eSpace 6850. Part Number The code of a product. Product Model The product model. Software Version Information about the current software version. The value of prog indicates the main version number.
EchoLife User Manual 4 Configuring the eSpace 6850 Field Description PPPoE Link Up Whether the PPPoE connection is enabled when the phone is connected to a DSL modem. Figure 4-3 Basic setting page Table 4-3 Description of the basic setting page Field Description End User Password This parameter allows changing the login password of an end user. This field is case sensitive with a maximum length of 30 characters.
EchoLife User Manual Field IP Address 4 Configuring the eSpace 6850 Description The eSpace 6850 operates in two modes: DHCP/PPPoE Mode: All the field values for the static IP mode are not available even though they are stored in the Flash memory. The eSpace 6850 acquires its IP address from the first DHCP server that the eSpace 6850 detects on its LAN. To use the PPPoE feature, set the PPPoE account. The eSpace 6850 establishes a PPPoE session if any of the PPPoE fields are set.
EchoLife User Manual 4 Configuring the eSpace 6850 Field Description Time Zone This parameter controls the date and time display according to the specified time zone. If the DHCP Option 2 is enabled, the DHCP server overrides and centrally controls the setting of Time Zone in the phone. The feature functions on the phone only when you set the NTP server correctly. LCD Backlight Brightness This parameter is set for adjusting the LCD brightness of the IP phone in active and idle states.
EchoLife User Manual 5 5 Using the eSpace 6850 Using the eSpace 6850 Getting to Know the Keyboard Figure 5-1 Getting to know the keypad Table 5-1 eSpace 6850 keypad Key Description LINE1x z z Four line keys with dual-color LED indicator lights. Each line key supports an independent SIP account. The four line keys provide the hands-free feature. Press the key to display the phone book and associated items. TRANSFER Transfer the current call to another number.
EchoLife User Manual Key 5 Using the eSpace 6850 Description DND Enable or disable the DND function. HEADSET Dial or answer with the headset. INTERCOM Initiate a call to the specified INTERCOM number. The call is answered automatically. HOLD Hold the current call, and press the corresponding LINE key to resume the call. Press the key to enter the hands-free mode. Press it again to exit the hands-free mode. SEND Press the key to send a call after you have dialed phone numbers.
EchoLife User Manual 5 Using the eSpace 6850 z To switch between the handset and speakerphone modes, press SPEAKER, that is, . z To switch between the handset and headset modes, press HEADSET. z To switch between the speakerphone and headset modes, press HEADSET or . SPEAKER, that is, Multiple SIP Accounts and Lines The eSpace 6850 supports four independent SIP accounts. Each SIP account matches with a SIP server, users, and NAT. Each of the four line keys matches with one SIP account.
EchoLife User Manual 5 Using the eSpace 6850 You can press the LINEx key again to switch the six accounts between each other. For example, press the LINE1 key to use the account1, press the LINE1 key again to change it to the account2（The setting of LINE1 and LINE2 are the same）. When the account 2 cannot be registered, pressing the LINE 2 key will make the account1 in use by default. Redialing You can press SEND or the Redial soft key to redial the last dialed phone number.
EchoLife User Manual 5 Using the eSpace 6850 Making a Call by Using an IP Address Direct IP calls allow two phones to talk to each other in a special way without a SIP proxy. VoIP calls can be made between two phones when: z Both phones have public IP addresses. z Both phones obtain the private or public IP addresses on the same LAN or VPN network. z Both phones can be connected through a router by using public or private IP addresses (with a valid port or DMZ).
EchoLife User Manual 5 Using the eSpace 6850 The following is an example. z 10.10.10.2 calls 10.10.10.3 — dial #3, followed by SEND. z 10.10.10.2 calls 10.10.10.23 –– dial #23, followed by SEND. z 10.10.10.2 calls 10.10.10.123 –– dial #123, followed by SEND. If the SIP server is configured, a direct IP-IP call still works. If you use the STUN, the direct IP-IP call also uses the STUN. Set Use Random Port to No when completing direct IP calls. Answering a Call z An incoming call: The phone rings.
EchoLife User Manual 5 Using the eSpace 6850 Muting To enable or disable the muting function during a call, press MUTE. Then "LINEx: MUTE" is displayed on the LCD for the muted call. Call Transfer The eSpace 6850 supports both blind and attended (or supervised) transfer: Blind transfer: Step 1 Pick up the handset; press to establish a conversation. , or enable the headset by pressing HEADSET Step 2 Press TRANSFER for a dial tone.
EchoLife User Manual 5 Using the eSpace 6850 Three-Way Conference Call eSpace 6850 can host conference calls and support three-way conference calls. Initiating a Conference Call Step 1 Pick up the handset, press to establish a call. Step 2 Press another available LINE key to wait for the dial tone. Dial the phone number of the third party and press SEND. If the call is established, press CONF to initiate a three-way conference call.
EchoLife User Manual 5 Using the eSpace 6850 Manager and Secretary Function After a line of the manager's phone is bound to a line of the secretary's phone, all calls to the manager will be connected to the secretary's phone at the same time. The secretary determines whether to transfer the call to the manager. Assume that manager A's phone has two lines. LINE 1 is bound to LINE 1 of secretary B's phone, and LINE 2 is a private line. The following describes the manager and secretary function's process.
EchoLife User Manual 5 Using the eSpace 6850 DSS key to check the status of the monitored phone. You can press this key to directly make a call to the specified number. For details on how to configure the BLF service, see the Huawei IP Phone eSpace 6810&6830&6850&6870 Administrator Manual or contact the administrator. A user assigns the BLF function to a DSS key on phone A, and configures phone B as the monitored phone.
EchoLife User Manual 6 6 Restoring Factory Default Settings Restoring Factory Default Settings Restoring the factory default settings can clear all configuration information about the eSpace 6850. Back up or print all the settings before you restore factory default settings. Huawei is not responsible for parameter loss or failier to connect to your VoIP service provider due to the operation of restoring the factory default settings.
EchoLife User Manual 7 7 FAQs FAQs Question: What codecs are supported by the eSpace 6850? Answer:The eSpace 6850 supports a wide range of codecs: G711 a/µ, G729, G723.1, G726-32k, G722 (broadband), GSM, and iLBC. Question: How many VoIP accounts are supported on the eSpace 6850? Answer:The eSpace 6850 IP phone supports six different SIP (VoIP) accounts. These accounts can be on the same server or different servers of different service providers.
EchoLife User Manual 7 FAQs FCC 15.105 Class B (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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