User's Manual

User Manual 5 Using the eSpace 6830
30
Blind transfer:
Step 1
Pick up the handset; press
, or enable the headset by pressing
HEADSET
to establish a conversation.
Step 2
Press
TRANSFER
for a dial tone.
Step 3
Dial the number of a third party and press
SEND
to transfer the active call.
Attended (or supervised) transfer:
To transfer calls by one account, the other one must be unoccupied.
Step 1
Pick up the handset; press
, or enable the headset by pressing
HEADSET
to establish a conversation.
Step 2
Press another available LINE key for a dial tone.
Step 3
Dial the number of a third party and press
SEND
.
Step 4
If the call is established, press
TRANSFER
and select the previous LINE key,
the transfer is finished.
z If the call is not established, press the previous LINE key to return to the
previous conversation.
z If the call is canceled and terminated before the call of the third party is
connected, the eSpace 6830 rings, indicating that a call is held.
To transfer calls across different SIP domains, the VoIP service providers
must support this feature.
Three-Way Conference Call
eSpace 6830 can host conference calls and support three-way conference calls.
Initiating a Conference Call
Step 1
Pick up the handset, press
, or enable the headset by pressing
HEADSET
to establish a call.
Step 2
Press another available LINE key to wait for the dial tone. Dial the phone
number of the third party and press
SEND
. If the call is established, press
CONF
to initiate a three-way conference call. If the call is not established,
press LINEx key to resume the previous call.
Step 3
Press the previous LINE key to enable the call to join the conference.