Huawei IP Phone eSpace 6810 User Manual HUAWEI TECHNOLOGIES CO., LTD.
Huawei IP Phone eSpace 6810 V100R001C02 User Manual Issue 01 Date 2011-12-07 Huawei Technologies Proprietary
Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. Please feel free to contact our local office or company headquarters. Huawei Technologies Co., Ltd. Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Website: http://www.huawei.com Email: Support@huawei.com. Copyright © Huawei Technologies Co., Ltd. 2011. All rights reserved.
Huawei IP Phone eSpace 6810 User Manual Contents Contents 1 Safety Precautions..................................................................................... 2 2 Product Overview...................................................................................... 5 Packing List .........................................................................................................5 Features.............................................................................................................
Huawei IP Phone eSpace 6810 User Manual Contents Instructions of Using the Phone .........................................................................24 Handset, Speakerphone, and Headset Modes ...........................................24 Multiple SIP Accounts and Lines .............................................................25 Making a Call ...........................................................................................25 Making a Call by Using an IP Address..........................
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Huawei IP Phone eSpace 6810 User Manual Thank you for purchasing the Huawei IP Phone eSpace 6810 (the eSpace 6810 for short). eSpace 6810 is an high-quality IP phone.
Huawei IP Phone eSpace 6810 User Manual 1 Error! Style not defined.Error! Style not defined. Safety Precautions General Requirements: z Before you install and use the device, read these safety precautions carefully and observe them during operation. z During storage, transportation, and operation of the device, keep the device dry. z During storage, transportation, and operation of the device, avoid collision and crash of the device. z Never attempt to dismantle the device by yourself.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Operating Requirements: z Do not let a child operate the device without guidance. z Do not let a child play with the device or any accessory. Swallowing the accessories may lead to peril. z Use the accessories provided or authorized by the manufacturer only. z The power supply of the device shall meet the requirements of the input voltage of the device. Use the provided lightning protection power socket only.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Cleaning Requirements: z Before cleaning the device, stop using it and disconnect it from the power supply. z Use a piece of soft dry cloth to clean the device. z Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.
Huawei IP Phone eSpace 6810 User Manual 2 Error! Style not defined.Error! Style not defined. Product Overview Packing List The following items are included in the eSpace 6810 package. Verify the packing items. Contact your distributor immediately if any one is missing.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Product Picture Product Overview The eSpace 6810 is a next-generation enterprise IP phone. The eSpace 6810 provides rich functions, is easy to use, and supports integrated PoE and HD Voice. Features Table 2-2 Key features of the eSpace 6810 Feature Description Open standard compatibility SIP 2.0, TCP/IP/UDP, RTP/RTC, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV record), DHCP, PPPoE, TFTP, NTP and Telnet.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Item Specification Humidity 10% to 90% (non-condensing) Compliance FCC/CE/C-Tick Technical specifications Table 2-4 Technical specifications of the eSpace 6810 Item Specification Lines Two straight-through lines. Supported protocol Supporting the SIP 2.0, TCP/UDP/IP, HTTP, HTTPS, PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP, NTP/SNTP, and SIMPLE/PRESENCE protocols.
Huawei IP Phone eSpace 6810 User Manual Item Error! Style not defined.Error! Style not defined. Specification In-band and out-of-band DTMF (in audio, RFC2833, or SIP INFO mode). Echo Cancellation. Supporting the sidetone cancellation, advanced jitter buffer control, and packet delay and loss concealment. Telephony features Intuitive GUI, download of the phone book (XML), voice mail indicator, download of custom ring tones.
Huawei IP Phone eSpace 6810 User Manual 3 Error! Style not defined.Error! Style not defined.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Table 3-1 Description of the connectors No. Connector Description (1) PC port The port is the 10/100 Mbit/s RJ-45 PC port. You can use the straight-through cable to connect the PC port. When using the PC phone, you can configure the port. (Optional) (2) LAN port The port is the 10/100 Mbit/s RJ-45 LAN port. You need to use the straight-through cable to connect the LAN port to the Ethernet port.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Warranty of Quality If you purchased the eSpace 6810 from a distributor, contact the distributor for replacement, repair, or refund. If you purchased the product directly from Huawei, contact Huawei sales and service representatives for a return materials authorization (RMA) number before you return the product. Huawei reserves the right to remedy the warranty policy without prior notification.
Huawei IP Phone eSpace 6810 User Manual 4 Error! Style not defined.Error! Style not defined. Configuring the eSpace 6810 Configuring the Phone Through the Keypad To enter the configuration menu, press MENU. View the menu by pressing UP, DOWN, LEFT, or RIGHT. Press MENU to confirm the selection of a menu item, and delete an entry by pressing BackSpace. The phone automatically exits the menu when an incoming call comes or the phone is off-hook.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Menu Configuration Description Direct IP call The input field of the destination IP address is provided when Direct IP call is selected. Type the destination IP address such as 10.10.10.2, press OK soft key to confirm the operation and send the call; press the Cancel soft key to cancel the call and return to previous menu. If the input information is incorrect, press BackSpace soft key to delete it.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Menu Configuration Description Config Display the configuration submenus. z [SIP] Set the SIP server for each account, including Account, SIP proxy, Outbound proxy, SIP user ID, SIP Auth ID, SIP password, SIP transport, and Audio CODECs. z [Upgrade] Configure the firmware server and the file download server. Select either TFTP or HTTP to upgrade the firmware or configure the phone.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Configuring the Phone Through Web Browser The Web server embedded in the eSpace 6810 responds to the HTTP, HTTPS GET, or POST requests. Embedded HTML pages allow a user to configure the IP phone through any Web browser such as Microsoft Internet Explorer or Mozilla Firefox. Accessing the Web Configuration Menu Connect the phone and computer on a reachable network.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Figure 4-1 Login page Configuration Page This section describes the options of Status and Basic Settings on the Web configuration page. The functions available for the end user are as follows: z Status: Display the network status, account status, software version, and MAC address of the phone. z Basic Settings: Basic preferences such as date and time settings.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Figure 4-2 Status page Table 4-2 Device configuration on the Status tab page Field Description MAC Address The device ID in the hexadecimal format. This is an important ID for service provider to solve problems. IP Address The IP address of the eSpace 6810. Part Number The code of a product. Product Model The product model. Software Version Information about the current software version.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Field Description PPPoE Link Up Whether the PPPoE connection is enabled when the phone is connected to a DSL modem. Figure 4-3 Basic setting page Table 4-3 Description of the basic setting page Field Description End User Password This parameter allows changing the login password of an end user. This field is case sensitive with a maximum length of 30 characters.
Huawei IP Phone eSpace 6810 User Manual Field IP Address Error! Style not defined.Error! Style not defined. Description The eSpace 6810 operates in two modes: DHCP/PPPoE Mode: All the field values for the static IP mode are not available even though they are stored in the Flash memory. The eSpace 6810 acquires its IP address from the first DHCP server that the eSpace 6810 detects on its LAN. To use the PPPoE feature, set the PPPoE account.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Field Description LCD Backlight Brightness This parameter is set for adjusting the LCD brightness of the IP phone in active and idle states. The value ranges from 0 to 8. LCD Contrast LCD contrast. The value ranges from 0 to 20. Time Display Format The LCD time is displayed in 12-hour or 24-hour format. Disable in-call DTMF display The default value is No.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Rebooting the eSpace 6810 Remotely Click Reboot in the configuration menu to reboot the eSpace 6810 remotely. Wait 60 seconds to log in again.
Huawei IP Phone eSpace 6810 User Manual 5 Error! Style not defined.Error! Style not defined. Using the eSpace 6810 Getting to Know the Keyboard Figure 5-1 Getting to know the keypad Table 5-1 eSpace 6810 keypad Key Description LINE Key z z Two line keys with dual-color LED indicator lights. Each line key supports an independent SIP account. The two line keys provide the hands-free feature. TRANSFER Transfer the current call to another number.
Huawei IP Phone eSpace 6810 User Manual Key Error! Style not defined.Error! Style not defined. Description Press the key to receive voice mails or other messages. Press the key to enter the hands-free mode. Press it again to exit the hands-free mode. Press the key to display the phone book and associated items. SEND Press the key to send a call after you have dialed phone numbers. Note: If you do not press SEND, the number will be sent after a pre-configured time delay.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. z To switch between the handset and headset modes, press HEADSET. z To switch between the speakerphone and headset modes, press HEADSET or SPEAKER, that is, . Multiple SIP Accounts and Lines The eSpace 6810 supports two independent SIP accounts. Each SIP account matches with a SIP server, users, and NAT. Each of the two line keys matches with one SIP account.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Step 1 Press MENU to access the main menu. Step 2 Select Call History and press MENU to confirm. Step 3 Select Answered Calls, Dialed Calls, Missed Calls,Transferred Calls or Forwarded Calls depending on your requirements and press MENU to confirm. Step 4 Select a phone number by using arrow keys and press Dial soft key to dial the number.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. For example, if the destination IP address is 10.10.10.1, type 10*10*10*1. The * key represents the dot. Quick IP Call Mode Dial an IP address in the same LAN by typing the last octet of the IP address. This simulates a PBX function using the CMSA or CD without a SIP server. In this mode, the controlled static IP address is recommended. On the Advanced Settings page, set Use Quick IP-call Mode to Yes.
Huawei IP Phone eSpace 6810 User Manual Step 4 Error! Style not defined.Error! Style not defined. Select Enable DND or Disable DND and press MENU. Call Waiting/Call Holding z Hold: Keep a call on hold by pressing HOLD. z Resume: Resume the call by pressing the corresponding LINEx key with a blinking LED. z Multiple calls: Automatically keep an active call on hold by selecting another available LINEx key or answering another call.
Huawei IP Phone eSpace 6810 User Manual z Error! Style not defined.Error! Style not defined. If the call is canceled and terminated before the call of the third party is connected, the eSpace 6810 rings, indicating that a call is held. To transfer calls across different SIP domains, the VoIP service providers must support this feature. Three-Way Conference Call The eSpace 6810 can host conference calls and support three-way conference calls.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. Each line has a separate voice mail account. Each account requires a voice mail portal number to be configured through the Voice Mail User ID field. The ways to check voice messages are as follows: z Press z Check each line for waiting tone (discontinuous). to check the voice message of the primary account.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. The call ends, and the LINE 1 indicator is off.
Huawei IP Phone eSpace 6810 User Manual 6 Error! Style not defined.Error! Style not defined. Restoring Factory Default Settings Restoring the factory default settings can clear all configuration information about the eSpace 6810. Back up or print all the settings before you restore factory default settings. Huawei is not responsible for parameter loss or failier to connect to your VoIP service provider due to the operation of restoring the factory default settings.
Huawei IP Phone eSpace 6810 User Manual 7 Error! Style not defined.Error! Style not defined. FAQs Question: What codecs are supported by the eSpace 6810? Answer:The eSpace 6810 supports a wide range of codecs: G711 a/µ, G729, G723.1, G726-32k, G722 (broadband), GSM, and iLBC. Question: How many VoIP accounts are supported on the eSpace 6810? Answer:The eSpace 6810 IP phone supports two different SIP (VoIP) accounts.
Huawei IP Phone eSpace 6810 User Manual Error! Style not defined.Error! Style not defined. will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver.
HUAWEI TECHNOLOGIES CO., LTD. Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China www.huawei.
