Instructions / Assembly

lp-565 Rev. 3.24.16
17
– Sodium less than 20mGL. Water pH between 6.0 and 8.0.
Hardness less than 12 grains. Chlorine concentration less than
100 ppm.
15. Any damages, malfunctions, or failures resulting from the use
of dielectric unions.
16. Production of noise, taste, odors, discoloration, or rusty water.
17. Damages, malfunctions, or failures caused by subjecting the
tank to pressures greater than those on the rating label.
18. Water heaters moved from the original installation location.
19. Water heaters that have had their rating labels removed.
20. Water heaters replaced for cosmetic reasons.
21. Water heaters installed outside the fifty states (and the District
of Columbia) of the United States of America and Canada.
ONLINE EXTENDED LIMITED WARRANTY REGISTRATION
To register for the Extended Limited Warranty, complete the form
located on the HTP website at http://www.htproducts.com/warranty
within 90 days of installation. The form must be completed in full
with owner name, email address, and phone number, the address
where the unit is installed and installation date, and unit model
and serial numbers. Proof of purchase is required, and may be
an invoice for the product, or a bill from an installing contractor
that clearly documents the installation of the unit. To be valid,
proof of purchase must also include the unit serial number. Proof
of purchase may be typed or hand written. Submit the proof of
purchase to HTP, Inc. via the directions provided on the website.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Any claim for warranty assistance must be made promptly.
Determine if the water heater is “in-warranty” (that is, within the
applicable warranty period) by reviewing a copy of the original
sales receipt. You must present a copy of the original sales receipt
for a warranty service request.
If your water heater is “in-warranty”, contact the retailer from whom
the water heater was purchased (or the installer) for assistance.
Be prepared to provide the retailer or installer with a copy of your
original receipt, complete model and serial numbers, and the date
of installation of your water heater, in addition to explanation of your
water heater problem.
Warranty coverage is subject to validation of “in-warranty” coverage
by HTP claims department personnel. All alleged defective
or malfunctioning parts must be returned to HTP via the local
distribution channels where original purchase was made. NOTE:
Any parts or heaters returned to HTP for warranty analysis will
become the property of HTP and will not be returned, even if
credit is denied.
If all warranty conditions are satisfied, HTP will provide replacement
parts to the retailer.
If you have questions about the coverage of this warranty, please
contact HTP at the address or phone number stated below:
HTP
272 Duchaine Blvd
New Bedford, MA
02745
Attention: Warranty Service Department
1(800) 323-9651
SERVICE, LABOR AND SHIPPING COSTS
This limited warranty does not extend to any shipping charges,
delivery expenses, or administrative fees incurred by the purchaser
in repairing or replacing the water heater or part(s). This warranty
does not extend to labor costs beyond the coverage specified in
this warranty document. All such expenses are your responsibility.
LIMITATIONS OF YOUR HTP WARRANTY AND REMEDIES
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN
AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE AND ANY OBLIGATION, LIABILITY, RIGHT,
CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER OR NOT
ARISING FROM HTP’S NEGLIGENCE, ACTUAL OR IMPUTED. THE
REMEDIES OF THE PURCHASER SHALL BE LIMITED TO THOSE
PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER REMEDIES
INCLUDING WITHOUT LIMITATION, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES
INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST
PROFIT OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY
ANY FAILURE OF HTP TO MEET ANY OBLIGATION UNDER THIS
AGREEMENT INCLUDING THE OBLIGATION TO REPAIR AND REPLACE
SET FORTH ABOVE. NO AGREEMENT VARYING OR EXTENDING THE
FOREGOING WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE
BINDING UPON HTP. UNLESS IN WRITING AND SIGNED BY A DULY
AUTHORIZED OFFICER OF HTP. THE WARRANTIES STATED HEREIN
ARE NOT TRANSFERABLE AND SHALL BE FOR THE BENEFIT OF THE
ORIGINAL PURCHASER ONLY.
NO OTHER WARRANTIES
Your HTP warranty gives you specific legal rights, and you may
also have other rights that vary from state to state. Some states do
not allow the exclusion or limitation of incidental or consequential
damages so this limitation or exclusion may not apply to you.
These are the only written warranties applicable to the water
heater manufactured and sold by HTP. HTP neither assumes nor
authorizes anyone to assume for it any other obligation or liability
in connection with said water heaters.
HTP reserves the right to change specifications or discontinue
models without notice.