User guide HTC U11+
Contents Contents Features you'll enjoy Convenient, single-handed operation 10 Edge Sense 11 Edge Launcher 11 Android 8.
Contents Edge Sense What is Edge Sense? 58 Setting up Edge Sense 59 Turning Edge Sense on or off 59 Taking camera shots using Edge Sense 60 Changing the action to take when you squeeze the phone 60 Enabling Advanced mode 61 Typing with your voice with Edge Sense 62 Assigning another voice assistant app to Edge Sense 62 Adjusting the squeeze force level 63 Squeezing to perform actions in your apps 63 Assigning in-app actions to squeeze gestures 64 An example of assigning in-app acti
Contents Setting the photo quality and size 82 Tips for capturing better photos 82 Recording video in 3D Audio or high resolution audio 83 Recording video using Acoustic Focus 85 Selfies 86 Quickly adjusting the exposure of your photos 88 Taking continuous camera shots 89 Using HDR Boost 89 Taking a panoramic selfie 89 Taking a super wide-angle panoramic selfie 91 Taking a panoramic photo 92 Advanced camera features Tips on using Pro mode 93 Choosing a scene 96 Manually adjusti
Contents Copying a text message to the nano SIM card 114 Deleting messages and conversations 115 Contacts Your contacts list 116 Adding a new contact 117 Editing a contact’s information 118 Getting in touch with a contact 119 Importing or copying contacts 119 Merging contact information 120 Sending contact information 121 Contact groups 121 Private contacts 122 Battery Tips for extending battery life 124 Using power saver mode 126 Extreme power saving mode 126 Displaying the
Contents Installing and removing apps Getting apps from Google Play Store 142 Downloading apps from the web 143 Uninstalling an app 143 Working with apps Accessing your apps 144 Arranging apps 144 App shortcuts 145 Switching between recently opened apps 146 Working with two apps at the same time 146 Using picture-in-picture 147 Controlling app permissions 148 Setting default apps 148 Setting up app links 148 Disabling an app 149 HTC apps Boost+ 150 HTC BlinkFeed 150 HTC The
Contents Automatic screen rotation 166 Setting when to turn off the screen 167 Screen brightness 167 Night mode 167 Adjusting the display size 168 Touch sounds and vibration 168 Changing the display language 169 Glove mode 169 Security settings Assigning a PIN to a nano SIM card 170 Setting a screen lock 171 Setting up Smart Lock 171 Turning the lock screen off 172 Trademarks and copyrights Index
About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations. This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you know of an option that you may find helpful.
Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.
Features you'll enjoy Features you'll enjoy Convenient, single-handed operation It's easy to operate HTC U11+ with one hand. Swipe for apps and notifications Anywhere on the Home screen, just swipe up to access all your apps and swipe down to view your notifications. Swipe for more navigation buttons You're not just limited to the three conventional Back, Home, and Recent apps buttons. At the bottom of your phone, swipe left on the Navigation Bar to see more options.
Features you'll enjoy Wake up your phone by just lifting or tapping it To wake up your phone from sleep mode, you can do any of the following: § While the screen is off, lift up your phone to see the Smart display which gives you a quick glimpse of the date and time, battery status, and notification icons. See Smart display on page 165. § Tap on the fingerprint scanner to wake up the screen.
Features you'll enjoy Android 8.0 Android™ 8.0 brings new features that make working with apps and settings even more convenient. Here's an overview of some of its new features. Picture-in-picture Want to watch a video while using another app at the same time? Use the picture-in-picture feature to minimize the video into a small window. For details, see Using picture-in-picture on page 147.
Features you'll enjoy For details, see Managing app notifications on page 48 or Lock screen on page 38. Icon badges Know right away if you have pending notifications for an app with icon badges. A small dot appears on an app icon which indicates there is a notification that you may have missed. Dots appear on app icons in both the All apps screen and on the Home screen. Press and hold the app icon to show a condensed version of the available notifications. See Turning icon badges on or off on page 48.
Features you'll enjoy What's special with Camera Capture great photos and videos using HTC U11+. Flip camera When using the HTC Camera app, easily switch between the main and front cameras by flipping your phone twice. You can turn this feature on or off. Go to Settings Display & gestures Advanced, and then tap the Fliip camera On/Off switch. UltraSpeed Autofocus HTC U11+ lets you enjoy faster focus speeds using a full sensor autofocus similar to DSLRs.
Features you'll enjoy Acoustic Focus When recording videos, especially from afar, you can reduce surrounding noise and enhance the clarity of your subject's audio using Acoustic Focus. See Recording video using Acoustic Focus on page 85. Pro level capabilities Pro mode gives you professional level control over your photography. See Manually adjusting camera settings on page 97. Capture RAW photos and take full control over your camera settings. See Taking a RAW photo on page 98.
Features you'll enjoy Immersive sound Discover audio bliss on HTC U11+ through its earphones and speakers. HTC USonic with Active Noise Cancellation Experience music tuned to your ears. When you plug in the HTC USonic earphones to HTC U11+, they will scan your ears and determine the audio output level that best suits you. The earphones also incorporate Active Noise Cancellation which reduces background noise so you hear music and videos clearly.
Features you'll enjoy To learn more, see Capturing your phone's screen on page 52 and Recording the phone screen on page 54. Truly personal Designed with you in mind, HTC U11+ is filled with innovations that help it to adapt to your life. Themes Make HTC U11+ more personal by customizing how it looks with your own photos and then mix and match with different sets of icons, sounds, color schemes, and more.
Features you'll enjoy HTC BlinkFeed Get your favorite topics, news, social media, and more conveniently delivered to one place on your phone. Even get suggestions for places to eat! You can also play embedded videos right on HTC BlinkFeed™. See http://www.htc.com/support/ apps/blinkfeed/.
Unboxing and setup Unboxing and setup HTC U11+ overview After taking HTC U11+ out of the box, familiarize yourself first with the location of the card tray, controls, and sensors. Dual SIM card support varies by phone model, region, and country. 1. POWER button 2. VOLUME control 3. Microphones 4. Front camera 5. Notification LED 6. Proximity and light sensor 7. nano SIM and storage card tray 8. Edge Sense squeeze area 9. USB Type-C™ connector 10.
Unboxing and setup § Before use, check all the items in the box and make sure there's no damage to any of the items. § Use the case if it's provided in the box or purchase one that's designed for HTC U11+ to help protect your phone from accidental bumps and scratches. Also make sure the case doesn't block the Edge Sense area. § If you want to use a screen protector, don’t cover and block the proximity and light sensor. Purchase a screen protector designed for HTC U11+.
Unboxing and setup Do not insert the tip of the tray eject tool into the microphone hole. This may damage the waterresistant microphone mesh and invalidate the warranty. nano SIM card Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will not fit properly on the tray and may damage the card slot.
Unboxing and setup Inserting the nano SIM card 1. Hold the phone face up. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the tray eject hole. Do not insert the tip of the tray eject tool into the microphone hole. This may damage the waterresistant microphone mesh and invalidate the warranty. 3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
Unboxing and setup 4. Do the following to place your nano SIM card into the tray: § Single SIM model: With your nano SIM card's gold contacts facing down, place the card into the SIM holder of the tray. Make sure to align the cutoff corner to the notch on the holder. Place your microSD™ card into the SD holder of the tray. See Inserting the microSD card on page 25. § Dual SIM model: With the gold contacts facing down, place your nano SIM cards into the SIM 1 and SIM 2 holders of the tray.
Unboxing and setup 5. When reinserting the tray, make sure it is facing up so that your cards don't fall out. Hold the tray with the outer card holder between your fingers, and then steadily slide the tray all the way into the slot. 6. Make sure the tray is fully inserted and doesn't protrude from the slot. Removing the nano SIM card 1. Hold the phone face up. 2. Insert the tip of the tray eject tool or a small bent paperclip into the tray eject hole.
Unboxing and setup Storage card Use a storage card to store your photos, videos, and music. When you need to free up phone storage space, you can also move certain apps to the storage card, if the apps support this feature. The storage card is optional and sold separately. Inserting the microSD card 1. Hold the phone face up. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the tray eject hole.
Unboxing and setup 3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out. Dual SIM model: SIM 2 and SD are labeled on the same holder in the tray. Remove your second nano SIM card when you want to use your microSD card. Both cards can’t be inserted at the same time. 4. Place your microSD card—gold contacts facing down and narrow side facing in—into the SD holder of the tray. 5.
Unboxing and setup Unmounting the storage card When you need to remove the storage card while HTC U11+ is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card. 1. From the Home screen, swipe up and then tap Settings Storage. 2.
Unboxing and setup 5. To reinsert the tray, center it first in the slot, and then slide it all the way in. 6. Make sure the tray is fully inserted and doesn't protrude from the slot. Using the protective case Use the case that’s provided in the box to help protect your phone from accidental bumps and scratches. Here's how to attach the case to your phone: To remove the case, take it off from the bottom corner.
Unboxing and setup Charging the battery Before you turn on and start using HTC U11+, it is recommended that you charge the battery. § If the battery has been discharged for several days, you may need to charge HTC U11+ for several minutes before powering it on. § Use only the adapter and the USB Type-C cable that came with HTC U11+ to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer. 1.
Unboxing and setup situations that exceed the limitations of the IP68 rating. For usage precautions and tips on care and maintenance, see Care and maintenance tips on page 30 and Cleaning and drying on page 31. Also make sure to read the Safety guide that comes with the phone. Care and maintenance tips Follow these tips and precautions to help maintain water and dust resistance for your phone.
Unboxing and setup Cleaning and drying If HTC U11+ has had contact with salt water, liquid chemicals, dust, or other contaminants, immediately rinse the phone. When the phone is wet, make sure to dry it thoroughly. § To avoid damaging HTC U11+, do not charge the phone when contaminants are present or the USB port is not completely dry. In these circumstances, do not connect any external device.
Unboxing and setup Switching the power off 1. If the display is off, press the POWER button to turn it back on. 2. Press and hold the POWER button for a few seconds. 3. Tap Power off on the options menu. Setting up HTC U11+ for the first time When you switch on HTC U11+ for the first time—or after you've done a factory reset—you’ll need to set it up. If you have data from a previous HTC phone that you need to copy, first back up the phone's data before you start setting up HTC U11+.
Unboxing and setup Adding your social networks, email accounts, and more You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC U11+. Depending on the account type, signing in to your online accounts lets you sync updates between HTC U11+ and the Web. 1. From the Home screen, swipe up and then tap Settings Accounts & sync. 2. Tap Add account. 3. Tap the account type you want to add. 4.
Unboxing and setup Choosing which nano SIM card to connect to the 4G LTE network When you have two nano SIM cards inserted on your phone, only one card can connect to the faster 4G LTE network. The other card will connect to the 3G/2G network. You can set which card you want to connect to the 4G LTE network. 1. From the Home screen, swipe up and then tap Settings Network & Internet Dual network manager. 2. Tap Preferred data network. 3. Choose the card you want to connect to the 4G LTE network.
Unboxing and setup Adding a fingerprint the first time 1. From the Home screen, swipe up and then find and tap Settings Fingerprint scanner. 2. Tap Add fingerprint. If you haven't already set up a screen lock, you'll be asked to choose and set up a backup pattern, PIN, or password for unlocking your phone. See Setting a screen lock on page 171. 3. If prompted, choose how you want to show notification content when your phone is locked, and then tap Done. 4. Touch the fingerprint scanner or tap Start. 5.
Unboxing and setup Navigation Bar Use the available action buttons on the Navigation Bar to perform frequently-used actions by using just one hand. Swap in and out action buttons to suit your needs. Here's what you can do on the Navigation Bar: § Tap to hide the Navigation Bar. § On some screens, you cannot hide the Navigation Bar. § When in full screen, swipe up from the bottom of the screen to show the Navigation Bar. Tap to keep the Navigation Bar showing at the bottom of the screen.
Your first week with your new phone Your first week with your new phone HTC Sense Home After you've turned on and set up HTC U11+ for the first time, you'll see the Home screen. § Swipe right and you'll find HTC BlinkFeed. You can customize HTC BlinkFeed to show posts from your social networks, headlines from your favorite news media, and more. For details, see http://www.htc.com/support/apps/blinkfeed/.
Your first week with your new phone Lock screen Here's what you can do on the Lock screen: § Swipe up on the lock screen to unlock the screen.Or, press and hold the fingerprint sensor. § Tap twice on a notification to go directly to the related app. § Swipe left or right on the notification to remove it. § Slide left or right on a notification until you see notification. and . Tap to snooze the § Press and hold a notification to mute or block notifications from the related app.
Your first week with your new phone Pick up to lower volume In a business meeting or restaurant, pick HTC U11+ up when a call comes in to lower the ring volume automatically. You can turn this feature on or off. Go to Settings, tap Sound or Sound & notification. Tap Advanced, and then tap the Quiet ring on pickup On/Off switch.
Your first week with your new phone Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more. Tap Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons. Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item.
Your first week with your new phone Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
Your first week with your new phone Slide with two fingers In some apps, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Two-finger swipe Swipe down from the status bar using two fingers to access Quick Settings.
Your first week with your new phone Three-finger swipe § Swipe up the screen with three fingers and HTC Connect™ streams music or video from HTC U11+ to your speakers or TV respectively. You can also share streaming media from apps such as YouTube®. § Swipe down to disconnect from your speakers or TV. Media gesture is turned on in Settings by default, which makes the three-finger gesture work for sharing media.
Your first week with your new phone Using Quick Settings In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth® on or off. 1. Swipe down from the top of the screen to open the Notifications panel. Right below the status bar, you'll see the short Quick Settings bar. 2. To see the full Quick Settings panel, do any of the following: § On the lock screen, swipe down once from the top of the screen.
Your first week with your new phone Travel mode Do you often travel across time zones? Turn on Travel mode in Settings to see a dual clock on the Home screen and lock screen that shows both your home and current time zones. § Make sure you turn on location services in your phone settings. § Set your home time zone first in the Clock app. 1. From the Home screen, swipe up and then tap Settings System Date & time. 2. Tap the Travel mode On/Off switch to turn travel mode on or off.
Your first week with your new phone § Solid green light when HTC U11+ is connected to the power adapter or a computer and the battery is fully charged. § Flashing green light when you have a pending notification. § Solid orange light when the battery is being charged. § Flashing orange light when the battery level reaches very low.
Your first week with your new phone Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received. To open the Notifications panel, slide down from the top of the screen. Or just swipe down anywhere on the Home screen. § Tap the notification to open the corresponding app.
Your first week with your new phone Managing app notifications You can choose which types of app notifications to mute, block, or override your Do Not disturb settings. 1. From the Home screen, swipe up and then tap Settings Apps & notifications. 2. Tap Notifications Notifications, and then tap the app whose notifications you want to customize. You can also press and hold a notification in the Notifications panel or the lock screen to see the notification settings you can customize. 3.
Your first week with your new phone § Waking up to HTC BlinkFeed on page 50 § Launching the camera on page 51 Turning Motion Launch gestures on or off 1. From the Home screen, swipe up and then tap Settings Display & gestures. 2. Tap Advanced Motion Launch gestures. 3. Select the Motion Launch gestures you want. Waking up to the lock screen Go from sleep mode to the lock screen without pressing the POWER button.
Your first week with your new phone 1. Lift the phone in portrait orientation. 2. Immediately swipe up from the bottom half of the screen. Waking up to the Home widget panel Go from sleep mode to the Home widget panel without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC U11+ unlocks. 1. Lift the phone in portrait orientation. 2. Immediately swipe left from the right side of the screen.
Your first week with your new phone 1. Lift the phone in portrait orientation. 2. Immediately swipe right from the left side of the screen. Launching the camera Go from sleep mode to the Camera app without pressing the POWER button. 1. Lift the phone in portrait orientation. 2. Immediately swipe down twice on the screen. If you've set up a screen lock with credentials, you'll be asked to provide your credentials when you exit the Camera app. Selecting, copying, and pasting text 1.
Your first week with your new phone Sharing text 1. After you have selected the text, tap Share. 2. Choose where to share the selected text. Capturing your phone's screen Want to show off your high game score or write a blog post about HTC U11+ features? It's easy to take a picture of the screen to share. 1. Do one of the following: § Press and hold POWER and VOLUME DOWN at the same time. § On the Navigation Bar, tap . See Navigation Bar on page 36 2. Tap Share.
Your first week with your new phone 4. When finished, tap Done. 5. Tap Edit to draw or enter text on the screenshot. 6. Tap Share or Save. Capturing a scrolling screenshot Capture that long message thread, webpage, or article as one screenshot. 1. On the screen you want to capture, do one of the following: § Press and hold POWER and VOLUME DOWN at the same time. § On the Navigation Bar, tap . See Navigation Bar on page 36. The phone captures the screen. 2. At the bottom of the screen, tap Scroll. 3.
Your first week with your new phone Recording the phone screen Share your gameplay or capture a walk-through to show a friend how to level up or use a phone feature. 1. On the screen where you want to start recording, tap on the Navigation Bar. § If this is your first time to do a screen recording, you may need to tap Start Now to start recording. § If you do not see on the Navigation Bar, see Customizing the Navigation Bar on page 36. 2. Perform the steps that you want to record on the phone.
Your first week with your new phone 3. When you see the microphone button and the words "Speak now", say the words you want to enter. 4. Enter punctuation marks by saying the name. For example, say "comma". Enabling smart keyboard options Turn on the keyboard's advanced features to help you type faster, such as contextual prediction, auto-correction, and more. 1. From the Home screen, swipe up and then tap Settings Language & keyboard. 2. Tap Virtual keyboard TouchPal - HTC Sense Version Smart input.
Your first week with your new phone § Switch to landscape mode.With two fingers, swipe down from the status bar and check if Auto rotate is turned on. Open the app you need, and then tap a text field to show the keyboard. Turn your phone sideways to bring up a bigger keyboard. You can then tap Split. § Resize or reposition the keyboard. Open the app you need, and then tap a text field to show the keyboard. Tap , and then tap Resize. Drag any of the border arrows to resize your keyboard.
Your first week with your new phone Having hardware or connection problems? Before calling for support, you can first use the Help app to troubleshoot or perform diagnostics on your phone. This helps you in finding the problem cause, and in determining whether you can resolve the problem or you need to call for support. 1. From the Home screen, swipe up and then find and tap Help. 2.
Edge Sense Edge Sense What is Edge Sense? § The help content here is based on the following app version: 1.21.9x. § Download the latest version of HTC Edge Sense from Google Play Store to enjoy add-on features. Edge Sense provides an intuitive way to interact with your HTC phone by simply squeezing its lower sides. Customize Edge Sense to quickly launch your favorite app or do certain actions.
Edge Sense § Except for capturing screenshots and performing in-app actions, the above can be triggered by squeeze gestures even when the screen is off. § Google Play Music and third-party music apps that follow the Android music control standard are supported by Edge Sense. Setting up Edge Sense If you didn't set up Edge Sense when you first set up your phone, you can do it in Settings. 1. From the Home screen, swipe up and then tap Settings Edge Sense.
Edge Sense Taking camera shots using Edge Sense Instantly launch the camera and begin taking shots with a squeeze of your phone. Check and make sure to download the latest HTC Edge Sense and Camera app versions from Google Play Store. Squeeze the lower sides of your HTC phone to open the Camera app, and then squeeze again to take a photo. Squeezing your phone will open the Camera app in the last capture mode you were using.
Edge Sense Enabling Advanced mode Turning on Advanced mode activates the squeeze and hold gesture. In this mode, you'll be able to do the following with Edge Sense: § While you're using HTC Camera, squeeze and hold the lower sides of your phone to switch between the main and front cameras. You can do this only if the squeeze gesture—whether it's the short squeeze or squeeze and hold—is set to Launch Camera app. § Do two different actions when squeezing, depending on how long you squeeze.
Edge Sense Typing with your voice with Edge Sense Type using your voice instead of the onscreen keyboard. § Check and make sure to download the latest HTC Edge Sense version from Google Play Store. § In Settings Edge Sense, make sure the Keyboard option is selected under In-app options. 1. Open an app where you want to enter text. 2. With the onscreen keyboard showing, squeeze the lower sides of your phone, and then speak the words you want typed.
Edge Sense Adjusting the squeeze force level If you experience accidentally launching Camera or an assigned shortcut while holding the sides of your phone, tune Edge Sense to make it detect the strength of your squeeze more effectively. 1. From the Home screen, swipe up and then tap Settings Edge Sense. 2. Tap Adjust your squeeze force level. 3. Tap Test your squeeze force. 4. Follow the onscreen instructions to complete the process.
Edge Sense Assigning in-app actions to squeeze gestures Per app, you can customize squeeze gestures to do a tap or double-tap on a specific area on the screen. § If Advanced mode is not enabled in Edge Sense, you can only customize the short squeeze gesture. § There are default apps that are already predefined with certain actions. See Squeezing to perform actions in your apps on page 63. 1. From the Home screen, swipe up and then tap Settings Edge Sense. 2.
Edge Sense 3. In the app list, tap Clock. 4. Tap Short squeeze. 5. Tap , and then tap the Timer tab to assign it to the short squeeze gesture. 6. Select the Tap action, and then tap OK. 7. Enter an action name, such as Go to Timer, and then tap Save. 8. Tap Squeeze & hold Add a new action. 9. In the Clock app, swipe to the Timer tab. 10. Set the countdown time that you want. Then start the timer by tapping Start and let it finish the countdown. 11.
Edge Sense Opening Edge Launcher For single-handed operation of your phone, use Edge Launcher to quickly launch apps, call or send messages to your contacts, and turn certain quick settings on or off. Edge Launcher can only be opened through Edge Sense. Assign it first to the short squeeze or squeeze and hold gesture by following the steps in Enabling Advanced mode on page 61. 1. To open Edge Launcher, squeeze the lower sides of your phone. 2.
Edge Sense 4. Choose whether to add an app, contact number, or quick setting. 5. Tap to add more items to Edge Launcher. 6. To add another panel of slots, scroll down on the right side of the Edit Edge Launcher screen, and then tap Add Panel. Removing an item or panel from Edge Launcher You can remove individual apps, quick settings, or contacts or an entire panel of items from Edge Launcher. 1. To open Edge Launcher, squeeze the lower sides of your phone. 2.
Updates Updates Software and app updates Download and install software updates for the latest performance enhancements, bug fixes, and security improvements. HTC U11+ can check and notify you if there’s a new update available. Some app updates are available from HTC or your mobile operator, and you'll receive notifications on your phone when there are new updates. Or you can install app updates from Google Play Store.
Updates Checking for updates manually Turn on mobile data or connect HTC U11+ to a Wi-Fi network before you check for updates. 1. From the Home screen, swipe up and then find and tap Settings. 2. Tap System About phone Software updates. 3. Tap Check now. Installing a software update When HTC U11+ is connected to the Internet and there's a new software update available, the update notification icon appears in the status bar. 1.
Updates 4. On the Updates tab, you'll see the list of apps that have updates available. 5. Tap Update beside the app you want to update. Tap Update All if you want to update all the apps. In Google Play Store, tap Store to update your apps.
Home screen layout and fonts Home screen layout and fonts Adding or removing a widget panel § You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed. 1. Press and hold an empty space on a widget panel. 2. Tap Edit page. 3. To add a new widget panel, swipe left until you see the icon, and then tap it. 4.
Home screen layout and fonts 4. Tap Set as home. 5. Press . Pressing from an app will first return you to the last panel you were in. Just press go to your main Home screen. again to Setting your Home screen wallpaper Choose from the available wallpapers, or use any photo you've taken with the camera. You can only change the wallpaper while in Classic home screen layout. 1. From the Home screen, swipe up and then tap Settings Personalize. 2. Tap Change wallpaper. 3.
Widgets and shortcuts Widgets and shortcuts Launch bar The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with the ones you often use. § You can only customize the launch bar while in Classic layout. § If you're using the Freestyle layout, you will only see the launch bar on the lock screen. Icons displayed will be the same ones you have in the Classic layout. 1.
Widgets and shortcuts 4. Scroll through the widgets, or tap to search for a specific widget. 5. Press and hold a widget, and then drag it to a widget panel you want to add it to. Changing the widget settings You can modify basic settings of some widgets. 1. Press and hold a widget on your Home screen, and then drag it to . 2. Customize the widget settings. Resizing a widget Some widgets can be resized after you've added them to your Home screen. 1.
Widgets and shortcuts 3. Tap the folder window’s title bar, and then enter a new folder name. 4. Add more apps into the folder. Tap , select your apps, and then tap Done. You can also add shortcuts to settings or information to a folder. Add a shortcut first to a widget panel, and then drag it over to the folder. Removing items from a folder 1. On the launch bar or widget panel, tap a folder to open it. 2. Press and hold an app or shortcut in the folder, and then drag it out to .
Sound preferences Sound preferences Changing your ringtone Make sure the volume is on. 1. From the Home screen, swipe up and then tap Settings Sound. 2. Tap Advanced. 3. Tap Ringtone. Or in dual SIM models, tap Slot 1 ringtone or Slot 2 ringtone. 4. Select a ringtone from the list. 5. If you want to add a ringtone, tap from. and then choose where you want to add the ringtone 6. When you're done selecting your ringtone, tap Apply. Changing your notification sound Make sure the volume is on. 1.
Sound preferences HTC BoomSound for speakers Immerse yourself in surround sound whether you're listening to music or enjoying movies and games. 1. From the Home screen, swipe up and then find and tap Settings. 2. Tap HTC BoomSound for built-in speakers to toggle between Theater mode and Music mode. HTC BoomSound for speakers is not available over HDMI, Bluetooth, Miracast™, or USB audio out.
Sound preferences Turning Active Noise Cancellation on or off Active Noise Cancellation tunes out distracting and annoying background noise. It is turned on by default after you've created your personal audio profile for the first time. With the HTC USonic earphones plugged in, hear music, videos, or games clearly without needing to turn up the volume in loud environments. When you don't need Active Noise Cancellation, you can turn it off.
Taking photos and videos Taking photos and videos HTC Camera Take great photos and videos with the camera. For your convenience, there's more than one way to launch the Camera app. § If you've set up Edge Sense, just squeeze the lower sides of the phone anytime—whether the display is on or off. For details, see What is Edge Sense? on page 58 and Taking camera shots using Edge Sense on page 60. § On the Home screen, tap the camera icon to open the Camera app.
Taking photos and videos Zooming Before taking a regular photo or video, slide two fingers apart to zoom in or together to zoom out. You can also freely zoom in or out while recording. Turning the camera flash on or off Tap the flash icon to choose a flash setting. When using or , the camera intelligently sets the best flash brightness for your photo. In Selfie Photo mode, you can also tap the flash icon to turn the screen flash on or off.
Taking photos and videos Capture mode settings You can change the settings for some of the capture modes such as Photo or Video mode. To change settings, select a mode and then tap to view and choose the available settings for the mode. Mode Setting Description Photo Selfie Photo Pro Photo Selfie Photo Toggle between the time settings to set the self-timer or turn off the self-timer. See Taking photos with the self-timer on page 88 for details. Set the photo quality and aspect ratio.
Taking photos and videos 3. Point the camera at what you want to capture. The camera adjusts the focus automatically as you move it. You can also tap the screen to change the focus to a different subject. 4. To manually adjust the exposure, tap the screen, and then drag your finger up and down. Or turn on Touch autoexposure so you can instantly brighten or darken a subject with a single tap. See Quickly adjusting the exposure of your photos on page 88. 5. When you're ready to take the photo, tap .
Taking photos and videos § If there are parts of the image that are in shadows and others are in highlights, use HDR to capture multiple shots of different exposures and combine them into one shot. Keep HTC U11+ steady or place it on a level surface when using HDR. See Using HDR Boost on page 89 for details. § When taking a panoramic photo, consider the whole scene and focus on an object that has a neutral tone to help keep the exposure balanced in the composite image.
Taking photos and videos 5. When you're ready to start recording, tap .When recording using 3D Audio, make sure not to cover the microphones when holding the phone. 6. Change focus to a different subject or area by just tapping it on the Viewfinder screen. You can also change the exposure after tapping by dragging up and down on the screen. 7. Tap to pause the recording, and then tap 8. To stop recording, tap to resume. .
Taking photos and videos Taking a photo while recording a video—VideoPic 1. On the Home screen, tap the camera icon to open the Camera app. 2. Switch to Video mode. See Choosing a capture mode on page 80 for details. 3. Tap to start recording. 4. While recording, tap 5. Tap whenever you want to capture a still shot. to stop recording. In phone models that support 60 fps, VideoPic is not available when you're recording video at this frame rate.
Taking photos and videos 5. While recording, you can slide two fingers apart to zoom in on your subject. The green mic level indicates how amplified your subject's audio becomes as you zoom. When recording, make sure not to cover the microphones when holding the phone. 6. Tap to pause the recording, and then tap 7. To stop recording, tap to resume. . Videos recorded in 3D Audio are marked with back the video to enjoy immersive sound. in Google Photos.
Taking photos and videos 3. If you don't see the Live Makeup adjustment bar on the Viewfinder screen, tap slideout menu, and then tap . to open the 4. To change the skin smoothing level, drag the adjustment bar slider. Next time you want to take selfies without using Live Makeup, tap and then tap to turn Live Makeup off. to open the slideout menu, Taking selfies automatically Keep still to take an auto selfie—or just smile! You just need to turn this feature on in the camera settings. 1.
Taking photos and videos 6. Pose and frame yourself on the Viewfinder screen. 7. Look at the front camera, and then: § Say Cheese or Capture to take a photo selfie. § Say Action or Rolling to record a video selfie. You can also use voice commands with the main camera. Switch to Photo mode, and then select the Voice capture option in the camera settings. Taking photos with the self-timer When you use the self-timer, the Camera app counts down before taking the shot. You can set the countdown time. 1.
Taking photos and videos 6. Tap on the dark area to brighten it, or tap on the overexposed area to make it darker. To fine tune further, you can manually adjust the exposure by dragging your finger up and down. 7. When you're ready to take the photo, tap . Taking continuous camera shots Do you want to take photos of moving subjects? Whether it’s your kid's football game or a car race, you can capture the action. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
Taking photos and videos 4. Make sure that is selected. 5. Hold the phone at face level and in portrait orientation. 6. When you're ready to take the center shot, tap . 7. While holding your phone steadily, slowly swivel left or right on the phone's axis until you see the white capture box move to the side panel of the panorama overlay. The capture box turns green and you'll hear a shutter sound as the photo is taken. 8.
Taking photos and videos Taking a super wide-angle panoramic selfie If you have more friends or scenery to capture, set the Selfie Panorama mode to Widest to stitch five photos instead of three. Some camera features are not available when you’re in Selfie Panorama mode, such as zooming. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Switch to Selfie Panorama mode. See Choosing a capture mode on page 80 for details. 3. Tap to open the slideout menu. 4. Tap to switch to . 5.
Taking photos and videos Taking a panoramic photo Get a wider shot of landscapes in one sweep. Some camera features are not available when you’re in Sweep panorama mode, such as zooming. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Switch to Panorama mode. See Choosing a capture mode on page 80 for details. 3. When you're ready to take the shot, tap . 4. Pan left or right in either landscape or portrait view.
Advanced camera features Advanced camera features Tips on using Pro mode While the automatic Photo mode already captures great pictures, the HTC Camera app's Pro mode can deliver DSLR-like results if used properly. Before you start taking photos with Pro mode, here are a few things about the manual settings you should know about. § Aperture is fixed. The main camera of HTC U11+ has a fixed aperture of f/1.7. § Most of the time, you'll be adjusting the shutter speed and ISO settings.
Advanced camera features Another use of long exposure is to capture light trails from fast-moving objects such as vehicles. An even slower shutter speed is needed to achieve this. If the street lights and the moving objects appear too bright and overexposed in your photos, use a neutral density (ND) filter to cover the main camera and try capturing again. Doing long-exposure shots can also produce a motion blur effect.
Advanced camera features Corrective or creative white balance The common use of the white balance is for adjusting the color temperature of the light source for your photos to have a more natural or realistic look. You can also use the white balance to make photos look warmer or cooler for a more artistic effect.
Advanced camera features Below is a an actual shot captured using the Pro mode at a shutter speed value just about right to freeze the motion. Manual focus Similar to DSLR cameras, Pro mode has manual focus that gives you total control to adjust the focus according to your distance from the subject. Just drag the slider from macro to infinity or vice versa until you can get a sharp focus of your subject.
Advanced camera features 3. Tap § and then choose a preset scene. Select: when capturing nightscape such as a city skyline or street with city lights. Keep the camera steady when taking the shot for best results. when capturing a fast-moving subject such as your kid playing sports or a moving § car. § when capturing a close-up shot of a subject such as a flower or insect. 4. When you're ready to take the photo, tap .
Advanced camera features Taking a RAW photo Want to keep more detail in your shots, or fix the lighting in post processing? With Pro mode, you can take photos that will be saved as RAW image files in DNG format, along with a JPG compressed version. RAW image files take up a lot of storage space. It's recommended to use a storage card as the default storage for photos and videos. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Switch to Pro mode.
Advanced camera features Recording a Hyperlapse video Want to have a fast motion effect in your video? Use Hyperlapse mode to speed videos up to 12 times. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Switch to Hyperlapse mode. See Choosing a capture mode on page 80 for details. 3. When you're ready to start recording, tap . 4. Change focus to a different subject or area by tapping it on the Viewfinder screen. 5. Tap the flash icon to turn the flash on or off. 6.
Google Photos Google Photos What you can do on Google Photos Here are some of the things you can do when using Google Photos on your phone. § View, edit, and share the photos and videos you've taken on your phone. You can also access the media files previously backed up to your Google Account. § To select photos and videos, press and hold a thumbnail to select one. Tap a date to select all the media files under it.
Google Photos Editing your photos 1. From the Home screen, swipe up and then find and tap Photos. 2. Tap a photo thumbnail to view it in full screen. 3. Tap , and then do any of the following: § Tap to adjust the brightness, color, and more. § Tap to apply a filter to the photo. § Tap to rotate or crop the photo. 4. While you're editing, press and hold the photo to compare your changes to the original. 5. After making your adjustments, tap Save.
Google Photos Changing the playback speed of a slow motion video Adjust the playback speed of a selected section of a slow motion video. You can only change the video playback speed of videos captured using slow motion in the Camera app. 1. From the Home screen, swipe up and then find and tap Photos. 2. Find and tap the thumbnail of slow motion video to view it in full screen. Slow motion videos are marked with the icon on the thumbnail. 3. Tap the screen to see the onscreen controls. 4.
Google Photos Adding a Hyperlapse effect on a regular video 1. From the Home screen, swipe up and then find and tap Photos. 2. Find and tap the thumbnail of a video to view it in full screen. You cannot add a Hyperlapse effect on a video that was captured using hi-res audio. 3. Tap Edit in Zoe. You may be prompted to download the Zoe app from the Google Play Store. 4. Tap Create a Hyperlapse video. 5. Move the left and right sliders to divide your video into sections. 6.
Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Enter the phone number or first few letters of the contact’s name to see matching contacts. 3. To see all the numbers and contacts that match, tap the number (for example, 8 matches). 4.
Phone calls Speed dial Use Speed dial to call a phone number with a single tap. 1. On the Home screen, tap the phone icon to open the Phone app. Speed dial 2. Tap then tap Yes. . You can also press and hold an unassigned key on the dialpad, and 3. Select a contact from the list. 4. On the Speed dial screen, choose the phone number of the contact to use, and a speed dial key to assign. 5. Tap Save. To use Speed dial, press and hold the speed dial number you want to call.
Phone calls Returning a missed call You'll see the missed call icon in the status bar when you miss a call. 1. Slide the Notifications panel open to check who the caller is. 2. To return the call, tap Call back. If you have multiple missed calls, tap the missed calls notification to open the Call History tab. Emergency call In some regions, you can make emergency calls from HTC U11+ even if the nano SIM card has been blocked or if you don't have one installed.
Phone calls Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC U11+ to your ear when the speakerphone is on. § On the call screen, tap . The speakerphone icon § To turn the speakerphone off, tap appears in the status bar. . Muting the microphone during a call On the call screen, tap to toggle between turning the microphone on or off. When the microphone is turned off, the mute icon appears in the status bar.
Phone calls Call History Use Call History to check missed calls, your dialed numbers, and received calls. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Swipe right to go to the Call History tab. 3. Do one of the following: § Tap a name or number in the list to call. § Press and hold a name or number in the list to display the options menu. § Tap to display just a particular type of call such as missed calls or outgoing calls.
Phone calls Home dialing When you're on a trip abroad, it's easy to dial friends and family from home. Your home country code is automatically added when you call your contacts while roaming. But when manually entering a phone number to call, you need to enter a plus (+) sign and country code before the number. Using a roaming service may incur additional charges. Check with your mobile operator for rates before using a roaming service. Changing the default country code for Home dialing 1.
SMS and MMS SMS and MMS Sending a text message (SMS) 1. From the Home screen, tap 2. Tap , and then find and tap Messages. . 3. Enter a contact name or mobile number in the To field. 4. Tap the area that says Add text or your signature if you've set it. 5. Enter your message. 6. Tap to send the message. Or in dual SIM models, tap § Tap Slot 1 or Slot 2 to send the message. to save the message as a draft.
SMS and MMS Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC U11+, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message. 1. While viewing the exchange of messages with a contact, tap and select which phone number you want to reply to. Recipient phone number 2.
SMS and MMS Sending a multimedia message (MMS) Before attaching and sending a high-resolution video, compress it first so that the file size doesn't exceed the message size limit. 1. From the Home screen, tap 2. Tap , and then find and tap Messages. . 3. Enter a contact name, mobile number, or email address in the To field. 4. Tap the area that says Add text or your signature if you've set it. 5. Enter your message. 6. Tap , and then choose an attachment type. 7.
SMS and MMS Sending option Sending and receiving Group SMS Your message will be sent to the recipients as a text message and you will be charged by your mobile operator for each message sent. Replies of your recipients are sorted separately. Group MMS Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC U11+ also organizes message replies in a single conversation thread.
SMS and MMS 3. Tap Move to secure box. 4. Select the messages, and then tap Move. To move all the messages from a contact, on the Messages screen, press and hold the contact and tap Move to secure box. § To read messages in the secure box, on the Messages screen, tap time to use the secure box, set a password. Secure. If it is your first § To remove messages or contacts from the secure box, press and hold the contact (or phone number) and tap Move to general box.
SMS and MMS Deleting messages and conversations Open the Messages app and do any of the following: To delete a Do these steps Message Open the conversation thread with a contact, tap the message, and then tap Delete message. To delete multiple messages within a conversation, tap Delete messages Delete by selection, and then select the messages to delete. Conversation Press and hold a contact (or phone number), and then tap Delete. To delete multiple conversations, tap conversations to delete.
Contacts Contacts Your contacts list The People app lists all contacts you've stored on HTC U11+ and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. From the Home screen, tap , and then find and tap People. 2. On your contacts list, you can: § View your profile and edit your contact information. § Create, edit, find, or send contacts. § Tap a contact photo to find ways to quickly connect with the contact.
Contacts 5. Tap or the current photo to change your contact photo. 6. Tap . Filtering your contacts list When your contacts list gets long, you can choose which contact accounts to show. 1. On the People tab, tap Phonebook. 2. Choose the accounts that contain the contacts you want to display. 3. Press . Finding people Search for contacts stored on HTC U11+, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1.
Contacts How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1. After entering the number of the main line, do one of the following: § Tap P to insert a pause before the phone dials the extension number. To insert a longer pause, enter P several times. § Tap W to be prompted to confirm the extension number. 2.
Contacts Getting in touch with a contact 1. From the Home screen, tap , and then find and tap People. 2. Tap a contact's photo (not the name), and then choose how you want to get in touch with that contact. For more ways of getting in touch with your contact, tap an icon below the contact photo. Importing or copying contacts Importing contacts from your nano SIM card 1. From the Home screen, tap 2. On the People tab, tap , and then find and tap People. Manage contacts. 3.
Contacts Copying contacts from one account to another You may not be able to copy contacts from certain social network accounts. 1. On the People tab, tap Manage contacts. 2. Tap Copy contacts, and then choose a contact type or online account to copy from. 3. Select a contact type or account you want to save to. Merging contact information Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact.
Contacts Sending contact information 1. From the Home screen, tap , and then find and tap People. 2. On the People tab, do one of the following: To send Do this Someone's contact information Press and hold the name of the contact (not the icon or photo), and then tap Send contact as vCard. Your contact information Press and hold My profile, and then tap Send my profile. 3. Choose how you want to send the vCard. 4. Select the type of information you want to send. 5. Tap Send.
Contacts Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2. Go to the Group action tab. 3. Choose if you want to send a group message or group email. Editing a group 1. On the Groups tab, press and hold the group, and then tap Edit group. 2. You can: § Change the group name.
Contacts Organizing your private contacts 1. On the People tab, tap Manage contacts Private contacts. 2. To add contacts to the private contacts list, tap then tap Save. , select the contacts you want to add, and 3. To remove private contacts from the list, tap Remove private contact, select the contacts you want to remove, and then tap Remove.
Battery Battery Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC U11+. Try out some of these tips to help increase battery life. Use the power management features § Turn Power saver mode and Extreme power saving mode on in Settings. § Monitoring your battery usage helps identify what's using the most power so you can choose what to do about it. For details, see Checking battery usage on page 126.
Battery Manage your apps § Battery optimization helps extend battery standby time. See Battery optimization for apps on page 127. § Install the latest software and application updates. Updates sometimes include battery performance improvements. § Uninstall or disable apps that you never use. Many apps run processes or sync data in the background even when you're not using them. If there are apps that you don't need anymore, uninstall them.
Battery Using power saver mode Power saver mode helps to increase battery life. It reduces the usage of phone features that drain the battery such as location services and mobile data. 1. From the Home screen, swipe up and then find and tap Settings. 2. Tap Battery. 3. Tap the Power saver On/Off switch to turn power saver mode on or off.
Battery 3. Tap Show full device usage or Show app usage, and then tap an item to check how it's using the battery. 4. If you see the Manage battery usage section while viewing battery use details, you can tap the option underneath it to adjust settings that affect battery usage. Another way to check the battery usage per app is to go to Settings, and then tap Apps & notifications App info. Tap the app you want to check, and then tap Battery.
Storage Storage Freeing up storage space As you use HTC U11+, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space. Manage photos and videos § After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't need them. § After editing a photo or trimming a video, the original file is kept. Delete original files or move them elsewhere, such as to your computer.
Storage Move apps to the storage card Third-party apps that you've downloaded and installed can be moved to the storage card if you've set up the card as internal storage. See Moving apps and data between the phone storage and storage card on page 130 and Moving an app to or from the storage card on page 131. Types of storage Starting from Android 6.0, there have been some changes on how and where downloaded apps and their data can be stored.
Storage After setting up the storage card as internal storage, the card can only be used on HTC U11+ where it has been formatted. Setting up your storage card as internal storage When you insert a storage card that has not been used on HTC U11+ before, the card will be mounted as removable storage by default. If the storage card is new or doesn't have content you want to keep, you can format the storage card to use it as internal storage for HTC U11+.
Storage 3. Tap Migrate data. 4. Tap Move. § Screenshots will also be migrated. § When you take new photos or videos, capture new screenshots, or download new files after the migration, they will be saved to the new storage location. Moving an app to or from the storage card When you're running out of phone storage space, you can move a downloaded app and its data to the storage card if the card has been set up as internal storage.
Storage 4. To select or deselect files: § Press and hold a file to select it. To select more files, tap each file. § Tap a file to deselect it. § To select all files, tap 5. Tap Select all. , and then tap Copy to or Move to. 6. Tap to open the slideout menu, and then choose the type of storage where to copy or move to, and then open the destination folder. 7. Tap Copy or Move. Copying files between HTC U11+ and your computer You can copy your music, photos, and other files to HTC U11+.
Storage Unmounting the storage card When you need to remove the storage card while HTC U11+ is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card. 1. From the Home screen, swipe up and then tap Settings Storage. 2.
Backup and reset Backup and reset Ways of backing up files, data, and settings Worried that you might lose important stuff on HTC U11+? Back up HTC U11+ before you remove content from the storage, do a factory reset, or upgrade to a new phone. Cloud backup Use your Google Account to automatically back up app data and settings including Wi-Fi passwords to Google Drive™. See Backing up HTC U11+ on page 135. Use Google Photos to automatically back up your photos and videos.
Backup and reset Backing up HTC U11+ Automatically back up HTC U11+ to Google Drive so you can restore content such as app data and settings after a factory reset or when restoring your data on another HTC phone. 1. From the Home screen, swipe up and then tap Settings System Backup. 2. Make sure Back up to Google Drive is turned on. 3. Tap App data, and then check that Automatic restore is turned on. This allows an app's data and settings to be restored when you reinstall the app on HTC U11+.
Backup and reset Restoring from your previous HTC phone If you were using HTC Backup on your previous HTC phone, you need to download and use the HTC Restore app on HTC U11+ to restore your backup. For details, go to htc.com/support/backup-and-transfer/, and then click Restore Restore from HTC Backup. Backing up contacts and messages If you want to separately back up contacts and text messages on HTC U11+, here are some tips on how to export or import them. Backing up your contacts 1.
Backup and reset Backing up your text messages Keep important text messages by backing them up so you can restore them to the HTC Messages app, if needed. The Messages app backs up either to the phone storage or to your storage card if you have one inserted. Text messages in the secure box and blocked messages will not be backed up. To include such messages to your backup, move them first to the general message box. 1. From the Home screen, tap 2. Tap , and then find and tap Messages.
Backup and reset 5. Enter the password you've set for this backup. If you didn't set a password, select This backup file is not password protected. 6. Tap OK. To restore text messages that were backed up via email, open the email message with the backup file attachment from the Mail app. Tap the attachment to download it first, and then tap it again to open the backup file to import. Enter the password you've set for this backup or select This backup file is not password protected.
Transfer Transfer Ways of transferring content from your previous phone Depending on the operating system in your old phone, choose the proper method of transferring content to HTC U11+. From an Android phone On your old HTC or other Android phone, download the HTC Transfer Tool and use it to transfer your content to HTC U11+. See Transferring content from an Android phone on page 139. From an iPhone Back up iPhone content to your iCloud storage, and then transfer the content to HTC U11+.
Transfer 7. Tap Confirm on your old phone. 8. On your old phone, choose the types of content you want to transfer, tap Transfer. 9. Wait for the transfer to finish. 10. Tap Done on both phones. Transferring iPhone content through iCloud If you have an iCloud account, sync iPhone content to your iCloud storage, and then transfer content such as contacts or photos to HTC U11+. 1. From the Home screen, swipe up and then tap Settings System. 2.
Transfer Source of content How to transfer Phone contacts You can create contacts locally on HTC U11+, if you don't prefer to store them on your online accounts. nano SIM card Copy all your nano SIM contacts to HTC U11+. Transferring photos, videos, and music between your phone and computer Here are ways you can transfer your media from or to your computer. § Connect HTC U11+ to your computer.
Installing and removing apps Installing and removing apps Getting apps from Google Play Store Google Play Store is the place to go to find new apps for HTC U11+. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games. § To purchase apps and other content on Google Play Store, you can use the payment methods from your Google account. When you make your first purchase, your selected payment method will be added to your Google account.
Installing and removing apps Restoring apps from Google Play Store Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore apps that you previously downloaded. 1. On the Home screen, swipe up and then find and tap Play Store. 2. Tap to open the slideout menu. 3. Tap My apps & games and swipe to the Library tab. 4. Tap Install next to the app you want to restore. For more details, refer to the Google Play Store help.
Working with apps Working with apps Accessing your apps There are two easy ways to access your app list. § Swipe up on the Home screen. § Tap on the HTC BlinkFeed or Home screen. Arranging apps You can arrange and rearrange the apps on the Apps screen. 1. From HTC BlinkFeed or any widget panel, tap 2. Tap . , and then choose how to arrange apps, such as alphabetically. 3. Select Custom if you want to rearrange or group apps into folders. Showing or hiding apps in the Apps screen 1.
Working with apps 3. Press and hold an app or folder, and then do one of the following: § Drag the app or folder to another position on the same page. Wait until you see the occupying icon move away before releasing your finger. § Drag the app or folder to the 4. When you're done, tap or arrow to move it to another page. . Removing apps from a folder Custom. 1. On the Apps screen, tap 2. Tap Rearrange apps. 3. Tap the folder to open it. 4.
Working with apps Switching between recently opened apps When using different apps on your phone, you can easily switch between the apps you've recently opened. Press to see your recently-opened apps. § To go back to an app, flip through the cards to find the app and tap it. § To remove an app, drag it left or right. § To remove all of the apps, tap Clear all. Or, press twice to quickly switch between two most recently used apps.
Working with apps Using picture-in-picture Keep a small window of the video you're watching or a supported app onscreen while you do other things on the phone. Not all apps support picture-in-picture. 1. Open a supported app, such as a video player or video call app, and start the video. Display the video in full screen. 2. Press . The video continues to play in a small window at the bottom-right corner of the screen. 3.
Working with apps Controlling app permissions When you open apps the first time, you'll be prompted to grant them permissions to access certain data or features, such as contacts or the microphone. This gives you more control over which apps have authorized access. § If you suspect a certain app of being malicious or requesting unnecessary permissions, you should choose Deny to protect your phone.
Working with apps Disabling an app Apps, even if not used often, may be running in the background and downloading data. If an app cannot be uninstalled, you can disable it. 1. From the Home screen, swipe up and then find and tap Settings. 2. Tap Apps & notifications. 3. Tap App info. 4. Tap the app, and then tap Disable. You can also press and hold an app on the Home screen or Apps screen, tap Disable.
HTC apps HTC apps Boost+ Use Boost+ to tune your phone's performance, improve battery consumption, clear junk files, and manage the apps on the phone. Learn more about Boost+ by going to http://www.htc.com/support/ apps/boost-plus/. HTC BlinkFeed Get the latest news about your interests with HTC BlinkFeed. Choose which sources, such as social media or news, show up on your feed. Learn more about HTC BlinkFeed by going to http:// www.htc.com/support/apps/blinkfeed/.
HTC apps Mail The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on your phone. Learn more about Mail by going to http://www.htc.com/ support/apps/mail/. Weather Use the Weather app and widget to check the current weather and weather forecasts for the next few days. Learn more about Weather by going to http://www.htc.com/support/apps/weather/. Clock Get more from the Clock app than just the regular date and time.
Internet connections Internet connections Turning the data connection on or off Turning your data connection off saves battery life and money on data charges. You need a 4G/LTE plan to use your operator's 4G/LTE network for voice calls and data services. Check with your operator for details. 1. Open the full Quick Settings panel. See Using Quick Settings on page 44. 2. Tap the Mobile data tile to turn the data connection on and off.
Internet connections Data Saver Data Saver helps you limit cellular data costs by restricting background data usage. You can also set applications to always have access to a data connection—such as your email app—to be ignored by Data Saver. 1. From the Home screen, swipe up and then find and tap Settings. 2. Tap Network & Internet Data usage. 3. Tap Data saver and then tap the On/Off switch to turn it on or off. 4.
Internet connections Viewing the data usage of apps 1. From the Home screen, swipe up and then find and tap Settings. 2. Tap Network & Internet Data usage. 3. In dual SIM phone models, tap to select a card slot. 4. Tap Mobile data usage. 5. Scroll down the screen to see a list of apps and their data usage info. 6. Tap an app to see more details. Wi-Fi connection To use Wi-Fi, you need access to a wireless access point or “hotspot”.
Internet connections Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC U11+ easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks. See Turning Wi-Fi on or off on page 154. 2. Scroll down to the bottom of the list of available Wi-Fi networks and tap Wi-Fi preferences Advanced WPS Push Button. To use the Wi-Fi Protected Setup (WPS) PIN method, tap Wi-Fi preferences Advanced WPS Pin Entry. 3.
Internet connections § Install security certificates. § Enter your login credentials. § Download and install a required VPN app, if you're connecting to a secured enterprise network. Contact your network administrator for details. Also, HTC U11+ must first establish a Wi-Fi or data connection before you can start a VPN connection. Adding a VPN connection You must first set a lock screen PIN, password, or pattern before you can use credential storage and set up the VPN. 1.
Internet connections Installing a digital certificate Use client and Certificate Authority (CA) digital certificates to enable HTC U11+ to access VPN or secured Wi-Fi networks, and also to provide authentication to online secure servers. You can get a certificate from your system administrator or download it from sites that require authentication. § You must set a lock screen PIN or password before installing a digital certificate.
Internet connections 5. Tap Manage users to set a limit to the number of users who can connect to your Wi-Fi hotspot. 6. Tap the Portable Wi-Fi hotspot On/Off switch to turn it on. HTC U11+ is ready to be used as a Wi-Fi hotspot when you see on the status bar. To help minimize security risks, use the default security settings and set a strong and unique password. Sharing your phone's Internet connection by USB tethering No Internet connection available for your computer? No problem.
Wireless sharing Wireless sharing What is HTC Connect? With HTC Connect, wirelessly stream music or video from your phone to your speakers or TV by just swiping up the screen with 3 fingers. Learn more about HTC Connect and which devices the phone can connect to by going to http://www.htc.com/support/apps/htc-connect/. Turning Bluetooth on or off 1. From the Home screen, swipe up and then tap Settings Device connection. 2. Tap the Bluetooth On/Off switch to turn the Bluetooth connection on and off.
Wireless sharing Reconnecting a Bluetooth headset Normally, you can easily reconnect your headset by switching on Bluetooth on HTC U11+, and then turning on the headset. However, you might have to connect manually if your headset has been used with another Bluetooth device. 1. Turn Bluetooth on and check the list of paired devices. See Turning Bluetooth on or off on page 159. 2. Tap the headset’s name in the Paired Devices section. 3.
Wireless sharing 6. When a file is transferred, a notification is displayed. Slide the Notifications panel down, and then tap the relevant notification. 7. Tap the received file to view it. Using NFC With built-in NFC (near field communication) on HTC U11+, you can share content to another NFC-capable mobile device in an instant. The availability of NFC varies by phone model, region, and country.
Wireless sharing Beaming content Make sure that both devices are unlocked and have NFC turned on. If the other device has an Android Beam™ option, make sure it is also turned on. 1. While viewing the content that you want to share, hold HTC U11+ and the other phone back to back. Make sure that the NFC area (shaded part) of HTC U11+ and the other phone's NFC area are close to one another. Experiment by slightly moving the phones until a connection is made. 2.
Common settings Common settings Do not disturb mode Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2. Tap . If necessary, swipe to the next screen. 3. Tap Total silence, Alarms only, or Priority only depending on if you want to allow exceptions.
Common settings Blocking visual disturbances You can set Do not disturb mode to block visual disturbances such as pop up notifications. 1. From the Home screen, swipe up and then tap Settings Sound. 2. Tap Advanced Do Not Disturb preferences Block visual disturbances. 3. Tap the On/Off switches to choose whether to block visual disturbances when the screen is on and off.
Common settings Rule Settings Event rule § Select a calendar you want to make the rule for. § Set a condition for the type of reply. § Select a Do Not Disturb preferences level. You can turn an automatic rule on or off by tapping the On/Off switch when viewing the details of the rule. Location settings Some apps use your location to provide information that you need. Choose a location mode to use based on how accurate you want these apps to determine your location. 1.
Common settings 3. Tap a clock style you want to use. 4. Tap Settings options, and do the following: § Select Motion launch to show Smart display when you lift up the phone while the screen is off. § Select Always on if you want Smart display to be shown when the screen is off. To use lesser battery power, set the schedule when to show Smart display. § You can turn off Smart display by tapping its On/Off switch.
Common settings Setting when to turn off the screen After a period of inactivity, the screen turns off to conserve battery power. You can set the idle time before the screen turns off. 1. From the Home screen, swipe up and then tap Settings Display & gestures. 2. Tap Advanced. 3. Tap Screen timeout, and then tap the time before the screen turns off. Screen brightness Screen brightness level can be automatically adjusted or manually set. 1.
Common settings Adjusting the display size Resize items and fonts on the screen to make them easier to see. 1. From the Home screen, swipe up and then tap Settings Display & gestures. 2. Tap Advanced Display size. 3. Tap or screen. , or drag the slider to increase or decrease the size of fonts or items on the Swipe left or right above Preview to see the actual look of your selected display size.
Common settings Changing the display language Changing the language adjusts the keyboard layout, date and time formatting, and more. You can choose several languages and specific dialects so that apps with localized content will display correctly. 1. From the Home screen, swipe up and then tap Settings Language & keyboard. 2. Tap Languages. The first language in the list is the default display language. 3.
Security settings Security settings Assigning a PIN to a nano SIM card You can help to protect the nano SIM card by assigning a Personal Identification Number (PIN). Make sure you have the default PIN provided by your mobile operator before continuing. 1. From the Home screen, swipe up and then tap Settings Security & location. 2. Depending on the phone model, do the following: § Single SIM model: Tap Set up SIM card lock. § Dual SIM model: Select which card you want to assign a new PIN to. 3.
Security settings Setting a screen lock Help protect your personal information and help prevent others from using HTC U11+ without your permission. Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be asked to unlock the screen every time HTC U11+ is turned on or when it’s idle for a certain period of time. 1. From the Home screen, swipe up and then tap Settings Security & location. 2. Under Device security, tap Screen lock. 3.
Security settings Tap Smart Lock, confirm your screen lock, then tap Trusted face Improve face matching. Follow the onscreen instructions. Turning the lock screen off Rather not have to unlock your phone every time you wake it up? You can turn the lock screen off in Settings. It is recommended that you have a screen lock to help secure your phone from unwanted access. 1. From the Home screen, swipe up and then tap Settings Security & location. 2. Under Device security, tap Screen lock. 3.
Trademarks and copyrights Trademarks and copyrights ©2017 HTC Corporation. All Rights Reserved. HTC, the HTC logo, HTC BlinkFeed, HTC BoomSound, HTC Connect, HTC Sense, Motion Launch, VideoPic, Zoe, and all other HTC product and feature names are trademarks or registered trademarks in the U.S. and/or other countries of HTC Corporation and its affiliates.
Index Index A C Accounts - syncing 33 Acoustic Focus 85 Airplane mode 166 Android Beam See NFC Apps - accessing apps 144 - app shortcuts 145 - arranging 144 - grouping into a folder 74, 144 - hiding or unhiding 144 - icons on Home screen 74 - installing 143 - installing from Google Play 142 - installing from the web 143 - multitasking 146 - on Home screen 74 - picture-in-picture 147 - recent apps 146 - restoring 143 - split-screen view 146 - uninstalling 143 - updating 69 Auto Selfie 87 Call histor
Index Copying - text 51 D Data connection - data roaming 153 - sharing 158 - turning on or off 152 - usage 152 Data transferiPhone - from iCloud 140 Data transfer - from Android phone 139 - transferring contacts 140 Display - changing the time before the screen turns off 167 - screen brightness 167 - screen rotation 166 - Sleep mode 37 display size 168 DNG RAW photos 98 E Edge Sense - voice assistant - typing with your voice with Edge Sense 62 - about 58 - customizing 60 - in-app options 63–65 - set
Index - Wi-Fi 154 - wireless router 157 Notifications - panel 47 K O Keyboard - entering text 54 - entering text by speaking 54 - speech recognition 54 Online accounts - adding accounts 33 - removing accounts 33 - syncing manually 33 - what can you sync with 33 L Language - system language 169 Live Makeup 86 Location settings 165 Lock screen - answering a call 105 - rejecting a call 105 Low battery 124 Low storage 128 M Master reset See Factory reset Messages - block box 114 - deleting a conver
Index Recording your voice 151 Reset 45, 138 Router See Wireless router S Screen 37, 52, 166, 167 - adjusting brightness 167 - capture 52 - changing the time before the screen turns off 167 - rotation 166 - Sleep mode settings 167 Screen lock 171 Screen shot See Capture screen SD card 25 Security - fingerprint 34 - protecting phone with screen lock 171 - security certificates 155 self-timer 88 selfie - Auto Selfie 87 - Live Makeup 86 - self-timer 88 - Voice Selfie 87 Settings - About 68 - display lan
Index - removing 75 - resizing 74 Wireless router 157
