Service Manual

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HTC confidential

Trinity

Service Manual

HTC Proprietary

Confidential Treatment Requested

Rev. A02

Oct 25, 2006

HTC Corp.

Engineering Mobility

Summary of content (59 pages)

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Trinity Service Manual HTC Proprietary Confidential Treatment Requested Rev. A02 Oct 25, 2006 HTC Corp. Engineering Mobility HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 2 PAGE NO.
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Revision Control Table Rev Date Contents Dept. Revised App Dept Stage/Per AX01 2006/9/28 First Draft PSE Jerry W. Lin GSD PVT AX02 2006/9/29 Fix the description and picture PSE Jerry W. Lin GSD PVT A01 2006/10/5 First release PSE Jerry W. Lin GSD PVT A02 2006/10/25 Add board level PSE Jerry W. Lin GSD MV HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 3 PAGE NO.
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TABLE OF CONTENTS CHAPTER 1 – INTRODUCTION .................................................................................................................................................... 4 1.1 PRODUCTION SPECIFICATION ................................................................................................................................................... 4 CHAPTER 2 – SERVICING TOOLS ...............................................................................................................
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CHAPTER 1 – INTRODUCTION This manual provides the technical information to support the service activities of the PPCP. This document contains highly confidential information, so any or all of this document should not be revealed to any third party. 1.1 Production Specification ¾ ¾ ¾ ¾ ¾ ¾ Platform • Dual-Mode PDA form factor • OS: Microsoft Windows Mobile 5.0-PocketPC Phone Edition Dimension • 108mm (L) x 58.2mm (W) x 18.
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¾ ¾ ¾ ¾ ¾ ¾ - Multi-slot Standard Class 10 - WAP over (E)GPRS - (E)GPRS indicator - Coding Scheme - (E)GPRS PBCCH • USIM/SIM - 1.
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• • • ¾ ¾ ¾ ¾ ¾ Class 2 transmit power Co-exist with WLAN Supported profiles: - Generic Access Profile - Serial Port Profile - Object Push Profile - Generic Object Exchange Profile - ActiveSync legacy application via SPP - Headset Profile - Heads-free Profile - Advanced Audio Distribution Profile (A2DP) - Audio/Video Remote Control Profile (AVRCP) - Service discovery application profile - Human Interface Device Profile WiFi • IEEE 802.
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¾ ¾ ¾ ¾ Microsoft Windows Mobile 5.
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CHAPTER 2 – SERVICING TOOLS 2.1 Repair Level Definition Unit L0 Accessory test and unit swap L1 Unit Test and ROM Re-flash L2 Refurbishment and Module Swap +L1 L2.5 M/B Repair(connecter, button, MIC…) +L2 2.2 List of Servicing Tools level No. L 2.5 Use for Remark 1 Mini USB DATA interface Cable Check for mini USB communication; RUU re-flash 2 Earphone Headset For Audio test.
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CHAPTER 3 – ASSEMBLING AND DISASSEMBLING 3.1 Disassembling Tools needed for Assembling and Disassembling 1. Glove & Lens Cleaning Tissue. 2. Plastic type tweezers. 3. Philip Screw Driver 000X40. 4. Philip Screw Driver T6X40 1 2 3 4 5 5. Flat Plastic Stick 1. Eject the Stylus. 2. Eject the mini SD card if available. Push battery cover to remove. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 10 PAGE NO.
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Remove the battery. Warning: To reduce risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Replace only with specified batteries. Recycle or dispose of used batteries properly Release 5 screws on housing. Use screwdriver insert tophook and release the top side of housing. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 11 PAGE NO.
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5 4 1. Insert plastic stick into the gap. 2. Release the hooks around the sides of unit to remove the housing. 1 3 2 Release 2 screws of speaker and 1 screw of main board. Rip off the gasket from main board. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 12 PAGE NO.
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Disconnect the connector of vibrator and speaker. Remove main camera module and rubber. Remove keypad connector. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 13 PAGE NO.
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Lift the main board to take it out. Disconnect camera module and rubber Release the hook of speaker and take it out. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 15 PAGE NO.
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Remove rubber cap of microphone. 1 1. Release 1 screw of Jog wheel board. 2. Remove the Jog wheel board. 2 Release the receiver from the bezel . ***Be informed to avoid the pin deforme . HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 16 PAGE NO.
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1. Remove the SD cover. 2. Release the hook and take out the LCM. 1 1. Release 2 screws of bezel. 2. Take out the keypad. 1. Release 2 screws of FPC. 2. Take off the FPC. The disassembly procedure is finished. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 17 PAGE NO.
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3.2 Assembling A 1. Connect the Jog wheel board. 2. Fasten 1 screw to fix the Jog wheel board. Note point A in picture is fix point for speaker insertion Screw:72H00800-00M Torque:1.1+-0.1 kgf-cm Connect the Camera module. Connect the speaker. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 18 PAGE NO.
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1. Insert the speaker into main board and make sure it is fixed into hook "A". 1 2. Stick the gasket on main board. 3. Assemble the main camera on main board. 3 2 Fasten 2 screws to fix it. Screw:72H00800-00M Torque: 1.1+-0.1 kgf-cm Connect the vibrator. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 19 PAGE NO.
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Insert the vibratory into main board and route its cable along as shown in picture. The vibrator is placed between Jog wheel board and speaker module as shown in picture. Assemble microphone rubber on the main board. 1. Insert the FPC into bezel. 2. Fasten 2 screws to fix it. Screw:72H00459-00M Torque: 0.4 +-0.1 kgf-cm HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 20 PAGE NO.
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1. Assemble the keypad into the bezel. 2. Fasten 2 screws to fix it. Screw:72H01588-00M Tarque: 0.7+-0.1 kgf-cm When assembling is done, check keypad, navigation key and keypad click feeling, especially key stuck isn't allowed. Assemble receiver to the bezel. 1 1. Assemble LCM into bezel starting from its bottom side; ensure it is fixed in three hooks as 2 shown in picture. 2. Assemble SD cover into bezel. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON.
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Assemble the LCM and the main board. Assemble the Jog wheel and camera module. Ensure it is placed into bezel as shown in picture. Ensure main board is fixed in three hooks as shown in picture. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 22 PAGE NO.
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Assemble the connector of LCM to main board. 2 1 1. Connect keypad connector to main board. 2. Stick a tape on the top. Fasten 1 screw to fix main board. Screw:72H00459-00M Torque: 0.4+-0.1 kgf-cm HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 23 PAGE NO.
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1. Assemble the housing on the bezel 2. Fasten 5 screws to fix it. Screw:72H01059-00M Torque: 1.1+-0.1 kgf-cm Assemble the battery, follow direction shown in picture. 1 1. Assemble the battery cover on the housing. 2. Assemble the stylus on the housing. The assembly process is finished. 2 HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 24 PAGE NO.
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CHAPTER 4 – FUNCTION TEST PROCEDURE 4.1 List of Diagnostic / WinCE Test Items Mode No Item Description Remark Diagnostic Function Test 1 SDRAM Test RAM memory test. 2 Display Test Color bar/R/G/B/Black/White/Gray pattern. 3 Touch Screen Test Align screen test. 4 LED Test Green/Red/Blue/Key Pad. 5 Button Test 6 B. L Test Front light test (On/Dim/Off). 7 Timer Test RTC (Real time clock) test. 8 SD Card Test SD card Read/Write test. 9 Mega SIM Test Mega SIM card test.
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WinCE 1 USB Test USB link test (Microsoft ActiveSync). 2 Camera Test Camera test. 3 Bluetooth Test Bluetooth test. 4 WLAN Test WLAN test. 5 GPS Test GPS test. 4.2 Test Procedure How to select test item: Using navigation button -"Up" or "Down" or "Jog Wheel" to select the test items How to execute the test program: Press “Action” button to start each of test items. 4.2.1 Diagnostic Test Main Menu/Function Test Menu I. Turn the device power off and insert Diagnostic SD card. II.
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I. Press Action key (Jog-ball) to select Display Test on Function test menu. II. After the test pattern is show up, please check the pattern if any un-uniform color or chromatist. III. Press Action key (Jog-ball) to go next test pattern. Display Test (GREEN/BLUE pattern) V. Press Action key (Jog-ball) to go next test pattern. Display Test (BLACK/WHITE pattern) VI. Press Action key (Jog-ball) to go next test pattern.
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VII. Press Action key (Jog-ball) to exit and return to Function test menu. Touch Screen Test I. Press Action key (Jog-ball) to select Touch Screen Test on Function test menu. II. Using Stylus to tap and follow the symbol “+” at Center, Up-left, Down-left, Down-right position of the screen to perform the test. III. The screen will return to Function test menu after the test is finished. LED Test I. Press Action key (Jog-ball) to select LED Test on Function test menu. II.
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I. Press Action key (Jog-ball) to select Key Test on Function test menu. II. Follow the instruction on screen to perform the Key/Button test (Send, End, Soft1/2, Start, OK, Up/Down/Left/Right, Action, Record, Volume Up/Down, Power, and Camera). III. The screen will return to Function test menu after the test is finished. Wheel Test I. Press Action key (Jog-ball) to select Wheel Test on Function test menu. II. Wheeled the dial scale clockwise from scale1 to 10 to check the acting area is functional.
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I. Press Action key (Jog-ball) to select Timer Test on Function test menu. II. The screen will return to Function test menu after the test is finished. SD Card Test I. Press Action key (Jog-ball) to select SD Card Test on Function test menu. II. The screen will return to Function test menu after the test is finished. Mega SIM Test (Option by Model) I. Please inset Mega SIM card to the device before test. II. Press Action key (Jog-ball) to select Mega SIM Test on Function test menu. III.
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I. Press Action key (Jog-ball) to select ROM Checksum Inspection on Function test menu. II. Press Action key (Jog-ball) to exit and return to Function test menu. Battery Test I. Press Action key (Jog-ball) to select Battery Test on Function test menu. II. Plug In/Out the AC-Adapter to check the battery charging/discharging status. III. Press Action key (Jog-ball) twice time to exit and return to Function test menu. Vibrator Test I.
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I. Press Action key (Jog-ball) to select Speaker Play Test on Function test menu. II. Press Action key (Jog-ball) to select Receiver Play Test on Function test menu. III. The screen will return to Function test menu after the test is finished. Headset Play Test I. Press Action key (Jog-ball) to select Headset Play Test on Function test menu. II. Insert Headset and hear the sound from device. III. The screen will return to Function test menu after the test is finished.
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I. Press Action key (Jog-ball) to select Internal Record Receiver Out Test on Function test menu. II. Press Action key (Jog-ball) to record the sound. III. Check the voice quality after the sound playback from receiver. IV. The screen will return to Function test menu after the test is finished. Internal Record Headset Out Test I. Press Action key (Jog-ball) to select Internal Record Headset Out Test on Function test menu. II. Press Action key (Jog-ball) to record the sound. III.
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I. Return to Main Menu and press Action key (Jog-ball) to select Run In Test. II. Insert AC-adapter and press Start key to setup Run-In hour to 4. III. The program will perform cycling test (Vibrator, SDRAM, LED, Display, BL, Timer, and Audio) within 4 hours. Format FAT / Clear PIN (Personal information, talk times) I. Return to Main Menu and press Action key (Jog-ball) to select Format FAT. II. The screen will return to Function test menu after the test is finished. Unit Information I.
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4.2.2 WinCE Test USB Test I. Start up the Microsoft® ActiveSync®program in the PC. II. Insert USB cable and connect unit to desktop/ or laptop. III. The USB to PC icon -> is appears on the Today screen when your device is connected to your desktop/ or laptop. Camera Test I. Tap Start->Program->Camera or Press Camera button to turn on the Camera. II. Make sure the device will present and enter the preview display. III. Check camera pre-view and image quality. Bluetooth Test - 1 I.
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V. Tap Start->Settings->Connections-> Beam and select “Receive all….” Checkbox. VI. To create a file, tap Start->Programs ->Notes->New. VII. Tap and select the “Beam file…” Bluetooth Test - 3 VIII. Once device is searched, tap the device to send the file. IX. Return to Today screen and tap Start->Program->Comm Manager ->Bluetooth to turn off Bluetooth. WLAN Test I. Tap icon Comm Manager on the Today screen and turn on WLAN. II.
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I. Install GPS tool to device and execute the program. II. Setup the COM port to COM4. III. Place device in GPS receptor coverage area and tap the icon “Open GPS”. IV. Check the GPS status as picture shown. [Note]: Please build up similar GPS test station in repair center. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 37 PAGE NO.
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CHAPTER 5 –SOFTWARE UPGRADE PRCEDURE System Requirement: -Windows 2000/XP -USB Cable -ActiveSync 4.0 above -Master Unit -128 MB Mini SD card Caution: The unit must have at least 70% of battery capacity before starting the re-flash process. Charge the battery in advance if necessary. For the master unit, you could prepare it in the following ways: - Take one from Swap unit with the most up to date Rom Code. - Build one first by connecting to SDO for OS Upgrade/ Download via RUU.
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IV. Download OS image from SDO. http://htcscm10.htc.com.tw/SDO V. Un-zip the file and execute RUU program. RUU - 1 VI. Read the pop-up message form ROM update utility and select the “I understand…” checkbox. VII. Click “Next” to proceed. RUU - 2 VIII. Read the pop-up message form ROM update utility to follow and perform the instructions and select the “I completed…” checkbox. IX. Click “Next” to proceed. RUU - 3 HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON.
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X. Current image version confirmation. XI. Click “Update” to proceed. RUU - 4 XII. Double verify the ROM revision which you want to update before re-flash procedure. XIII. Click “Next” to proceed. RUU - 5 XIV. Read the information from pop-up message and the OS update procedure will takes 10 minutes long. XV. Click “Next” to proceed. RUU - 6 HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 40 PAGE NO.
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XVI. You can see the update progress from your PC and in your device. RUU - 7 XVII.The OS upgrade is finished, click “Finish” to close the utility. 5.2 SD card upgrade Download OS Image from SDO I. Download OS image from SDO. http://htcscm10.htc.com.tw/SDO II. Un-zip the image file. Format SD card and copy image file to SD card HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 41 PAGE NO.
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III. Select file system and format the SD card to FAT32 mode. IV. Copy the image file XXX.nbh to Mini 9 SD card and rename to TRINIMG.NBH. SD Upgrade - 1 V. Turn the device power off and insert Diagnostic SD card. VI. Press and hold Power +Capture button, and Reset button to entry Boot loader mode. VII. Press power key to start upgrade procedure. [Note]: This process will takes 5 mins, please don’t power off the device. SD Upgrade - 2 VIII. Take out the SD card. IX. Cold boot the device.
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CHAPTER 6 –LEAKAGE CURRENT MEASUREMENT This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board. (1) Requirement - Power Supply - Micro-current Meter - Current series JIG - CABLE - Battery JIG 1.Equipment need: A. Power Supply (set at 4 V /1A). B. Micro-Current Meter (support 0.5mA ~ 1A). B A 2. Fixture needed C. Cable D. Battery with extension cable E. Current series jig.
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3. Connect cable (D) to positive polarity of power supply (A) and current meter (B) 4. Connect cable of fixture( C ) to negative polarity of power supply (A) and current meter (B) Note : black cable to power supply (A) and red cable to current meter (B) 5. Setting is Ready for testing Assemble Battery into device. ( Don’t turn the power on at this moment ) Assemble Battery into device. HTC confidential © 2004, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 59 CONT.ON. 44 PAGE NO.
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I. Tap the icon II. Turn off Phone. on the Today screen. III. Turn off WLAN, Bluetooth. Note: Need to put SIM card first on the unit. Leakage current measurement when Backlight off/Sleep mode Tap Start->System->Backlight. IV. Adjust the backlight level to 0% and checks the current from current meter. [Note1] V. Press power button to initial device enter sleep mode and checks the current from current meter. [Note2] [Note1]: 49mA (Spec TBDmA). [Note2]: 1.88mA (Spec TBDmA). Conclusion I. II.
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CHAPTER 7 – COSMETIC INSPECTION CRITERIA 7.1 Definition ¾ Examination of the device shall be made with workbench light turned on. ¾ Ambient illumination is to be 500-1000 Lux. ¾ The inspector shall examine the device at a distance of 30cm ±45degrees. ¾ Inspection time: 2 seconds per surface. 7.2 Inspection Defects and Area ¾ Scratch A linear cut that penetrated beyond the surface of the material/ A scratch can be felt by running your finger over it.
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7.3 Criteria Table ¾ Main unit inspection: Description Accept criteria Exposure of substratum is not acceptable Class A Scratch : L 3mm ,W 0.2mm ,N 2 Exposure of substratum is not acceptable Scratch : L 7mm ,W Class B & C 0.25mm ,N 3 Unconscious scratch on IR window is ignorable. IR window conscious scratch: L 3mm,W 0.2mm,N 3 Bright mark area should be less than 1 mm x 10 mm Label area could be ignorable. Class D Exposure of substratum is not acceptable. Scratch : L 10mm ,W 0.
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Symptom Standard D Accept N 0.1mm Ignore Backlight turned on (Dark/ White Spot) 0.1mm< D 0.25mm W1 Bright/Dark Line W2 (Lint/Hair) 0.03mm and L 2 N 2 N 3 N 3 Backlight turned on 1.0mm 0.2mm 0.2mm< D 0.3mm Cosmetic spot N 0.1mm 0.1mm< D Total Number Power turned off. 5 0.02mm
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APPENDIX A. Generic Labeling Plan Main unit Regulatory label (on the rear housing of main unit) HTC P/N: 77H00439-00M Image file name: Main_Unit_Regulation Please note: 1. The brand name is shown on bezel. 2. All bar codes must be code 128 symbology. 16.5mm 2mm 38.3mm 16.5mm 42.8mm S/N: SSYWWPPZZZZZ MODEL ID: TRIN100 SS: SITE CODE --> HT Label Characteristic: Y: Year Last Digital of the Year.
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B.
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22 Fast Bit Error Rate 5 251 -104 GSM 850 Transmitter Test 23 Check TX Power 5 128 -75 24 Check TX Power 5 189 -75 25 Check TX Power 5 251 -75 >=29 dBm WCDMA Antenna Test Specification Items Test Name Power Uplink/Downlink Level UARFCN 1st Downlink Note Cell Power 1 Camp @ W-CDMA Band I (2100) 3 9613/10563 -60 2 BS Originate Call 3 9613/10563 -60 Receiver Test 3 Bit Error Rate 3 9613/10563 -104 4 Bit Error Rate 3 9750/10700 -104 5 Bit Error Rate 3 9887/1
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Items Test Name Power Uplink/Downlink Level UARFCN 1st Downlink Note Cell Power 1 Camp @ W-CDMA Band VI (850) 3 4133/4358 -60 2 BS Originate Call 3 4133/4358 -60 Receiver Test 3 Bit Error Rate 3 4133/4358 -104 4 Bit Error Rate 3 4175/4400 -104 5 Bit Error Rate 3 4232/4457 -104 <= 0.