User Manual

Restarting HTC EVO 3D
If HTC EVO 3D is running slower than normal, an application is not performing
properly, or HTC EVO 3D becomes unresponsive, try restarting HTC EVO 3D and see
if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on.
2. Unlock the display.
3. Press and hold the POWER button, and then tap Restart.
4. When asked to confirm, tap Restart.
If these steps don't work, you can remove and replace the battery, and then turn
HTC EVO 3D on to restart it.
Resetting HTC EVO 3D
Do a factory reset to return HTC EVO 3D to its original state before the first time you
turned it on.
If you’re passing HTC EVO 3D on to someone else or HTC EVO 3D has a persistent
problem that cannot be solved, you can perform a factory reset (also called a hard
reset). Factory reset is not a step to be taken lightly. It’ll permanently delete all your
data and customized settings, and will remove any applications you’ve downloaded
and installed. Be sure to back up any data and files you want to keep before you do a
factory reset.
Performing a factory reset via settings
The most convenient way to do a factory reset is via the settings.
1. From the Home screen, press , and then tap Settings.
2. Tap SD & phone storage > Factory data reset.
3. Tap Reset phone, and then tap Erase everything.
Performing a factory reset using hardware buttons
If you can’t turn HTC EVO 3D on or access settings, you can still perform a factory
reset by using the hardware buttons on HTC EVO 3D.
1. Remove the battery, wait for a few seconds, then reinsert the battery.
2. Press and hold the VOLUME DOWN button, and then briefly press the POWER
button.
3. Wait for the screen with the three Android images to appear, and then release
the VOLUME DOWN button.
4. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER
button.
206 Update and reset
2011/06/07 for certification review only