User Guide

Sprint Worldwide Wireless Service 178
Access Email and Data Services on GSM/UMTS Networks
To access your email and browse the Web when travelling, you may need to manually select
the carrier that provides Sprint service in your location. You can find a list of carriers for each
country where GSM data service is offered at sprint.com/sww. Then, follow the instructions
below to select the appropriate carrier network on your phone.
To select a GSM data service carrier for a specific country:
1. Slide the Notifications panel open, and then touch touch > Mobile data.
2. Make sure the check boxes are selected for International Data and GSM Data.
3. Touch Available GSM networks > Search networks.
4. Select a specific operator.
Access Email and Data Services on CDMA Networks
If data service is available on a CDMA network, then you only need to set the phone to CDMA;
you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your phone has automatically selected a GSM network while
traveling, then you will need to set the phone to CDMA to access CDMA data services (See
Enable Global Roaming Mode. Visit sprint.com/sww for a list of services available in each
country.
Status Messages
You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it
appeared. The following table lists and describes the status messages.
Status Messages
Message Description
Number Not in Service
The number that you entered is not valid.
User Not Available
The phone that you called is either busy, out-
of-range, or turned off. Please try again later.
User Not Authorized
The phone that you called is either busy, out-
of-range, or turned off. Please try again later.
Please Try Later
This service is temporarily not available.
Please try again later.
Service Restricted
Service may not be activated properly. Please
contact Sprint Customer Service to report the