User Guide

Sprint Worldwide Wireless Service 174
Sprint Worldwide Wireless Service
With your phone and global roaming service from Sprint Worldwide℠ Wireless Service, you can
make phone calls and use wireless data services around the globe on compatible CDMA and
GSM/UMTS networks.
Activate Sprint Worldwide Service on Your Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service, you can either:
● Chat with or email an international support rep by visiting sprint.com/international and
clicking the Chat button or Contact us link at the bottom of the screen.
● Call Sprint Worldwide Customer support at 1-888-226-7212.
Your SIM Card
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming
on compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the
instructions below.
The SIM included contains information specific to your phone and should be retained
with the phone for use on GSM networks.
1. Hold the phone face up.
2. Insert the tip of a small bent paperclip into the small hole next to the SIM card tray slot.
3. Push the tip all the way into the hole until the SIM card tray ejects.