User Guide

Tools and Calendar 172
Prepare for a Phone Update
You can update your phone’s software using the System updates settings. Updating your phone
firmware will erase all user data from your phone. You must back up all critical information
before updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. Slide the Notifications panel open, and then touch > Accounts & sync.
2. Do any of the following:
 Turn on the Auto-sync option. When Auto-sync is on, Gmail email, Calendar, and
Contacts automatically synchronize whenever a change is made.
 Touch Google, select the Google account you want to back up, and then select the
items you want to synchronize.
To back up your Exchange ActiveSync information:
1. Slide the Notifications panel open, and then touch > Accounts & sync.
2. Touch Exchange ActiveSync, select the account you want to synchronize, and then
touch > Sync now.
To back up stored text messages:
► See Back Up and Restore Your Text Messages.
To back up your Google applications:
Applications you’ve purchased from Google Play are reloaded remotely and can be re-installed
after the update is applied. After the update, make sure that you add your Google Account on
the phone.
1. Touch > > Play Store.
2. Touch > My Apps.
3. Scroll through the list of previously downloaded Google applications and choose those
you wish to reinstall.
4. Follow the onscreen instructions.
Update the Operating System
This option allows you to update the phone’s operating system (OS) via an over-the-air
connection.