User Guide
Get Started 3
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation
wizard.
• Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated or you do not have
access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Complete the Setup Application
Walk through the on-device setup to choose your phone language, Internet connection, select
how you want to set up your new phone, and more.
1. Touch Start to begin. Touch Next or Skip to skip any of the screens.
2. Connect to Wi-Fi. Connect to a Wi-Fi
®
network. For more information, see Wi-Fi.
3. Set up phone. Select how you want to set up your new phone.
Personalize from your computer. Use the HTC Get Started service to set up your
accounts and personalize your new phone from your computer. Your phone shows
you the URL of the HTC Get Started site and a pair code. On your computer’s Web
browser, just go to the URL and enter the pair code to start your Web setup. You
need an HTC Account to save your accounts and settings on the Web and download
them to your phone. To find out more about HTC Get Started and HTC Account, see
the Help and FAQ on the HTC Get Started site: start.htcsense.com.
Restore, transfer, or import content. If you already finished the HTC Get Started
setup before turning on your new phone, just download your Web setup by selecting
Apply HTC Get Started setup. Or if you have content from an old phone, you can
choose to do a direct phone-to-phone transfer. See Transfer Content to Your New
Phone.
4. Accounts & sync. Set up your email and social network accounts including Google
®
,
Microsoft
®
Exchange ActiveSync
®
Mail, Dropbox, Facebook, Flickr
®
, Hotmail
®
, and HTC
Watch™. For more information, see Accounts & Sync.