User Guide

Sprint Worldwide Wireless Service 183
Retrieve Voicemail Messages
The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you will be
required to enter your voicemail password.
To retrieve your voicemail messages:
1. Touch > > People.
2. Touch your Voicemail entry, and then touch CALL.
3. When your voicemail answers, touch , enter the password, and touch to access your
voicemail.
International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
● Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
see if you have any new messages.
● If you hear the message ―Please enter the number of the subscriber you wish to call,‖ enter your
10-digit wireless phone number.
International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
traveling in countries in which Sprint offers data service. Data services are available on both CDMA and
GSM/UMTS networks; check sprint.com/traveltips and sprint.com/sww to determine the services available
where you are traveling.
Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your
CDMA data services domestically on the Sprint Network.
Get Started With Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
■ To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services on GSM/UMTS Networks
To access your email and browse the Web when traveling, you may need to manually select the carrier
that provides Sprint service in your location. You can find a list of carriers for each country where GSM
data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate
carrier network on your phone.
To select a GSM data service carrier for a specific country:
1. With two fingers, swipe down from the status bar, and then touch > Mobile data.
2. Make sure the check boxes are selected for International Data and Allow GSM data.