User Guide

36 2B. Settings
TTY Use With Sprint Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities to communicate by telephone.
Your device is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it is compatible with digital cell phones.
Your HTC Arrive and TTY device will connect via a
special cable that plugs into your device's headset
jack. If this cable was not provided with your TTY
device, contact your TTY device manufacturer to
purchase the connector cable.
To turn TTY Mode on or off:
1. Press and tap .
2. Tap Settings > ease of access.
3. Select the desired TTY/TDD mode by choosing
one of the options.
To access the state Telecommunications Relay Service
(TRS) for assistance with TTY calls:
1. Press and tap > .
2. Tap , tap call, and then tap to
reach an operator.
For additional information about Sprint Relay Services
and TTY compatability, call Sprint Relay Customer
Service at 800-676-3777 or visit
www.sprintrelay.com.
Note: When enabled, TTY mode may impair the audio
quality of non-TTY devices connected to the headset
jack.
WARNING: 911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering points
(PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to TTY equipment or software used by
PSAPs. This matter has been brought to the
attention of the FCC, and the wireless industry
and the PSAP community are currently working
to resolve this.