User Guide
Table Of Contents
- System requirements
- Headset and headphones
- Headset
- About the VIVE Cosmos Elite headset
- Putting on the VIVE Cosmos Elite headset
- Can I wear prescription glasses while using the headset?
- Adjusting the IPD on the headset
- Flipping up the visor
- Connecting a USB device to VIVE Cosmos Elite
- Removing or reattaching the face cushions
- Removing the front and back pads
- Reattaching the front and back pads to the headset
- Reattaching the headset cable strip to the back pad
- Detaching the top strap from the headset band
- Attaching the top strap to the headset band
- Replacing the front cover
- What does the status light on the headset mean?
- Headphones
- Product care and maintenance
- Common solutions
- Headset
- Converter
- Base stations
- About the VIVE base stations
- Installing the base stations
- Tips for setting up the base stations
- Using the mounting kit
- Updating base station firmware via Bluetooth
- Updating base station firmware via cable connection
- What does the status light on the base stations mean?
- What should I do if a base station is not detected?
- Can Base Station 1.0 be used with SteamVR Base Station 2.0?
- Which VIVE hardware is compatible with my base stations?
- Is accidental base station damage covered by warranty?
- Controllers
- About the VIVE controllers
- Charging the controllers
- Turning the controllers on or off
- Pairing the controllers with the headset
- Attaching the lanyards to the controllers
- Updating controller firmware
- What does the status light on the controllers mean?
- What should I do if a controller is not tracked?
- How do I know which controller is not tracked?
- What can I do if the controller trackpad is oversensitive?
- What should I do if my controller won't turn on?
- The controller automatically turns off. What should I do?
- How do I recover my controller after an interrupted update?
- Play area
- What is the play area?
- Planning your play area
- Choosing the play area
- Setting up VIVE Cosmos Elite for the first time
- Setting up a standing-only play area
- Setting up a room-scale play area
- Verifying your setup
- After setting up, how do I turn the VIVE system on?
- What is the recommended space for the play area?
- Can I include space occupied by furniture for the play area?
- Can seated/standing-only experiences work at room scale?
- How do I fix download errors during VIVE Setup installation?
- I can't complete the room setup. What should I do?
- Settings
- System Dashboard
- Changing the Chaperone settings
- How can I capture screenshots in VR?
- Disabling Volume limit
- Enabling motion compensation
- What is motion compensation?
- Updating the firmware
- Troubleshooting VIVE Cosmos Elite
- Joining the VIVE Cosmos Elite beta program
- Seeing real surroundings
- What do the error codes and messages mean? What can I do?
- Trademarks and copyrights
- Index
Error
code
Issue Steps to resolve issue
212,
213,214
Restart VIVE Console
to fix this [error ID
number].
Restart VIVE Console.
215
Please update graphics
card driver.
Update your graphics card driver to the latest version.
216
Please check that
SteamVR was installed
properly or has finished
updating.
Make sure SteamVR was installed properly or has finished
updating.
217
SteamVR has
encountered an
unexpected problem.
Restart VIVE Console
to fix this.
Restart VIVE Console.
218
The VIVE Cosmos Elite
camera is being used
by another application.
1. In Windows’ Privacy settings Camera, make sure
Allow apps to access your camera is enabled. Then,
restart VIVE Console.
2. If the issue persists, check if the VIVE Cosmos Elite
camera is occupied by another Windows application. If
yes, close the application using the camera, and then
restart VIVE Console.
3. If the issue persists, restart your headset.
4. If the issue persists, use a different USB 3.0 port on your
computer. Then, restart VIVE Console.
219
The VIVE Cosmos Elite
headset can't be
recognized when
SteamVR is in safe
mode.
Disable SteamVR safe mode, and restart SteamVR. If the
problem persists, do the following:
1. Update SteamVR to version 1.10.28 or later.
2. In SteamVR, click Settings.
3. Click Startup / Shutdown Manage Add-Ons.
4. In Manage SteamVR Add-Ons, do one of the following:
§ To the right of viveVR, click Unblock.
§ Make sure viveVR is turned On.
5. Close SteamVR.
6. Restart VIVE Console.
81 Settings