User Guide
Table Of Contents
- System requirements
- Headset and headphones
- Headset
- About the VIVE Cosmos Elite headset
- Putting on the VIVE Cosmos Elite headset
- Can I wear prescription glasses while using the headset?
- Adjusting the IPD on the headset
- Flipping up the visor
- Connecting a USB device to VIVE Cosmos Elite
- Removing or reattaching the face cushions
- Removing the front and back pads
- Reattaching the front and back pads to the headset
- Reattaching the headset cable strip to the back pad
- Detaching the top strap from the headset band
- Attaching the top strap to the headset band
- Replacing the front cover
- What does the status light on the headset mean?
- Headphones
- Product care and maintenance
- Common solutions
- Headset
- Converter
- Base stations
- About the VIVE base stations
- Installing the base stations
- Tips for setting up the base stations
- Using the mounting kit
- Updating base station firmware via Bluetooth
- Updating base station firmware via cable connection
- What does the status light on the base stations mean?
- What should I do if a base station is not detected?
- Can Base Station 1.0 be used with SteamVR Base Station 2.0?
- Which VIVE hardware is compatible with my base stations?
- Is accidental base station damage covered by warranty?
- Controllers
- About the VIVE controllers
- Charging the controllers
- Turning the controllers on or off
- Pairing the controllers with the headset
- Attaching the lanyards to the controllers
- Updating controller firmware
- What does the status light on the controllers mean?
- What should I do if a controller is not tracked?
- How do I know which controller is not tracked?
- What can I do if the controller trackpad is oversensitive?
- What should I do if my controller won't turn on?
- The controller automatically turns off. What should I do?
- How do I recover my controller after an interrupted update?
- Play area
- What is the play area?
- Planning your play area
- Choosing the play area
- Setting up VIVE Cosmos Elite for the first time
- Setting up a standing-only play area
- Setting up a room-scale play area
- Verifying your setup
- After setting up, how do I turn the VIVE system on?
- What is the recommended space for the play area?
- Can I include space occupied by furniture for the play area?
- Can seated/standing-only experiences work at room scale?
- How do I fix download errors during VIVE Setup installation?
- I can't complete the room setup. What should I do?
- Settings
- System Dashboard
- Changing the Chaperone settings
- How can I capture screenshots in VR?
- Disabling Volume limit
- Enabling motion compensation
- What is motion compensation?
- Updating the firmware
- Troubleshooting VIVE Cosmos Elite
- Joining the VIVE Cosmos Elite beta program
- Seeing real surroundings
- What do the error codes and messages mean? What can I do?
- Trademarks and copyrights
- Index
Error
code
Issue Steps to resolve issue
103
Controller firmware
update failed.
1. Restart your computer as well as the link box or
converter.
2. Retry the firmware update.
105
Headset not
connected.
1. Restart your computer as well as the link box or
converter.
2. Retry the firmware update.
109, 110,
111, 112
Camera firmware
update failed.
1. Restart your computer as well as the link box or
converter.
2. Retry the firmware update.
200
The headset cannot be
detected. Make sure
that cables are properly
connected and then
restart the headset.
Make sure the cables between the headset, link box or
converter, and computer are all properly connected and
then restart the headset.
201
The headset display
cannot be detected.
Make sure that the
headset cable is
properly connected.
Make sure the headset cable is properly connected.
202
Calibration data is lost.
For assistance on how
to fix this, contact
Customer Care.
Contact Customer Care.
203, 205,
206, 207
Oops! This should not
happen. Re-install VIVE
software to fix this.
Re-install the VIVE software.
208
Update VIVE software
and firmware to fix this.
Update both the VIVE software and firmware.
209
The server is
disconnected. Restart
VIVE Console to fix
this.
1. Restart VIVE Console.
2. If the issue persists, restart your computer.
210
The compositor is
disconnected. Restart
VIVE Console to fix
this.
Restart VIVE Console.
211
Check that your GPU
driver is updated to the
latest version.
Make sure your GPU driver is updated to the latest version.
80 Settings