User Guide
Table Of Contents
- System requirements
- Headset and headphones
- Headset
- About the VIVE Cosmos Elite headset
- Putting on the VIVE Cosmos Elite headset
- Can I wear prescription glasses while using the headset?
- Adjusting the IPD on the headset
- Flipping up the visor
- Connecting a USB device to VIVE Cosmos Elite
- Removing or reattaching the face cushions
- Removing the front and back pads
- Reattaching the front and back pads to the headset
- Reattaching the headset cable strip to the back pad
- Detaching the top strap from the headset band
- Attaching the top strap to the headset band
- Replacing the front cover
- What does the status light on the headset mean?
- Headphones
- Product care and maintenance
- Common solutions
- Headset
- Converter
- Base stations
- About the VIVE base stations
- Installing the base stations
- Tips for setting up the base stations
- Using the mounting kit
- Updating base station firmware via Bluetooth
- Updating base station firmware via cable connection
- What does the status light on the base stations mean?
- What should I do if a base station is not detected?
- Can Base Station 1.0 be used with SteamVR Base Station 2.0?
- Which VIVE hardware is compatible with my base stations?
- Is accidental base station damage covered by warranty?
- Controllers
- About the VIVE controllers
- Charging the controllers
- Turning the controllers on or off
- Pairing the controllers with the headset
- Attaching the lanyards to the controllers
- Updating controller firmware
- What does the status light on the controllers mean?
- What should I do if a controller is not tracked?
- How do I know which controller is not tracked?
- What can I do if the controller trackpad is oversensitive?
- What should I do if my controller won't turn on?
- The controller automatically turns off. What should I do?
- How do I recover my controller after an interrupted update?
- Play area
- What is the play area?
- Planning your play area
- Choosing the play area
- Setting up VIVE Cosmos Elite for the first time
- Setting up a standing-only play area
- Setting up a room-scale play area
- Verifying your setup
- After setting up, how do I turn the VIVE system on?
- What is the recommended space for the play area?
- Can I include space occupied by furniture for the play area?
- Can seated/standing-only experiences work at room scale?
- How do I fix download errors during VIVE Setup installation?
- I can't complete the room setup. What should I do?
- Settings
- System Dashboard
- Changing the Chaperone settings
- How can I capture screenshots in VR?
- Disabling Volume limit
- Enabling motion compensation
- What is motion compensation?
- Updating the firmware
- Troubleshooting VIVE Cosmos Elite
- Joining the VIVE Cosmos Elite beta program
- Seeing real surroundings
- What do the error codes and messages mean? What can I do?
- Trademarks and copyrights
- Index
Error
code
Issue Steps to resolve issue
010
No audio coming from
the headset.
1. In the Windows audio settings, adjust the volume level
and make sure the volume is not muted.
2. If the issue persists, in the Windows task tray, right-click
the volume icon Sounds. In the Playback tab, right-
click VIVE Cosmos Set as Default Device.
3. If the issue persists, in the Playback tab, right-click
Speaker VIVE Cosmos Multimedia Audio Set as
Default Device.
4. If the issue persists, restart the link box or converter.
5. If the issue persists, plug the USB cable into a different
USB 3.0 port on your computer.
6. If the issue persists, manually update the USB driver on
your computer. You can also download and install official
driver updates from the website of your motherboard or
USB port manufacturer.
7. If the issue persists, restart your computer.
8. If updating your USB driver doesn't solve the issue,
purchase and use another PCI-Express USB card (with
Intel chipset).
100
USB hub update failed. 1. From your computer, open the Device Manager.
2. Under Universal Serial Bus controllers, find and right-
click Generic USB Hub, and then select Properties.
3. Click the Details tab, and then select Hardware IDs
from the drop-down list.
4. Under Values, find the following nodes:
§ VID: 0BB4, PID: 0315
§ VID: 0BB4, PID: 0323
5. Click the Power Management tab, and then de-select
Allow the computer to turn off this device to save
power option.
6. Restart your computer as well as the link box or
converter.
7. Retry the firmware update.
101
Audio update failed. 1. Restart your computer as well as the link box or
converter.
2. Retry the firmware update.
102, 106,
107, 108
Headset firmware
update failed.
1. Restart your computer as well as the link box or
converter.
2. Retry the firmware update.
79 Settings