VIVE Cosmos Elite User guide
Contents Contents System requirements What's inside the box? 5 What are the system requirements? 6 Headset and headphones Headset 7 Headphones 27 Product care and maintenance 40 Common solutions 47 Converter Connecting the headset to your computer via the converter 49 Restarting the converter 50 Can I use a laptop with VIVE Cosmos Elite? 51 My headset and PC are on, but why can't I see anything? 51 Base stations About the VIVE base stations 52 Installing the base stations 53 Tips
Contents Play area What is the play area? 67 Planning your play area 67 Choosing the play area 68 Setting up VIVE Cosmos Elite for the first time 69 Setting up a standing-only play area 69 Setting up a room-scale play area 70 Verifying your setup 71 After setting up, how do I turn the VIVE system on? 71 What is the recommended space for the play area? 72 Can I include space occupied by furniture for the play area? 72 Can seated/standing-only experiences work at room scale? 72 How d
About this guide About this guide We use the following symbols to indicate useful and important information: This is a note. It provides detailed information for setup, common questions, and what to do in specific situations. This is a tip. It will give you an alternative way to do a particular step or procedure that you may find helpful. This indicates important information that you need in order to accomplish a certain task or to get a feature to work properly. This is a warning.
System requirements System requirements What's inside the box? Your VIVE Cosmos Elite comes with the following items, which you'll use to experience immersive VR environments: Main component Accessories VIVE Cosmos § Headset cable (attached) Elite § Audio cable (attached) § Top strap (attached) § Face cushion frame with cushions (attached) § Cleaning cloth § On-ear headphones (attached) To use your own headphones with VIVE Cosmos Elite, you'll need the replacement kit for headphones.
System requirements What are the system requirements? To use VIVE Cosmos Elite, your computer must meet the following system requirements. Component Minimum system requirements Recommended system requirements Processor Intel® Core™ i5-4590/AMD FX™ 8350 equivalent or better Intel Core i5-4590/AMD FX 8350 equivalent or better GPU NVIDIA® GeForce® GTX 970 4GB, AMD Radeon™ R9 290 4GB equivalent or better VR Ready graphics card.
Headset and headphones Headset and headphones Headset About the VIVE Cosmos Elite headset Out of the box, VIVE Cosmos Elite uses base stations to track the headset and controllers. You need to separately purchase a supported front cover to use the cameras for tracking and for passthrough viewing so you can see real surroundings. The cameras on the headset are sensitive. Do not cover or scratch the cameras. Front and side views 1. Dual cameras 2. Front cover 3. Tracking sensor 4. Headset band 5.
Headset and headphones 8. On-ear headphone 9. Side cameras 10. Status light 11. Headset button Back and bottom views 1. Adjustment dial 2. Side cushion 3. Front pad 4. Mic 5. Visor 6. Nose rest 7. Interpupillary distance (IPD) knob 8. Face cushion frame 9. Face cushion 10. Back pad 11. Headset band Inner view (face cushion frame removed) 1. Front cover lock button 2. Headset cable 3. Audio cable 4. USB Type-C cable slot 5.
Headset and headphones Putting on the VIVE Cosmos Elite headset Before wearing the headset for the first time, make sure to do the following: § Peel off the protective film on the lenses. § Fully loosen the band and peel off the protective film starting from the left side of the band. 1. Detach the velcro fastener on the top strap, and then loosen the band by turning the adjustment dial counter-clockwise. 2. While holding the visor with one hand, pull up the band.
Headset and headphones 3. Hold the visor to your eyes. Adjust the position of the visor until you see a clear image inside the headset. 4. Pull down the headset band around the back of your head until you hear a click. The click indicates that the headset band has locked into place. When you pull down the band, make sure the headset cable is not caught in between the band and your head. Let the headset cable run straight down your back.
5. Headset and headphones Turn the adjustment dial clockwise until the headset fits snugly. Make sure the visor faces straight ahead. If the band sits too low or high on the back of your head, the visor will be tilted. It will also be difficult to position the on-ear headphones properly on your ears. If there's light leakage around the areas of your nose or cheeks, adjust the position of the band. 6. Adjust the top strap until snug, and then fasten the velcro strap.
Headset and headphones If there's light leakage around the areas of your nose or cheeks, readjust the strap and reposition the band. Can I wear prescription glasses while using the headset? Most glasses fit inside the headset. Make sure that no part of your glasses scratch the headset lenses. Adjusting the IPD on the headset Interpupillary distance (IPD) is the distance between the centers of your eyes. If you don't know your IPD, see How can I find my IPD? on page 13.
Headset and headphones Why is accurate IPD important? Accurate IPD settings help get a clear image and reduce eye strain. The headset lenses focus images toward their optical center. This is sometimes called the "sweet spot" in the VR industry. By adjusting the IPD knob, you can tune the sweet spot for the most comfortable view. Misaligned IPD and improperly adjusted headsets are common causes of blurry images, dizziness, and eye strain.
3. Headset and headphones Check the millimeter mark on the other eye. You may need to close the first eye to get a clear measure. 0 10 20 30 40 50 60 4. Make a note of your IPD measurement. You may want to recheck several times to make sure your reading is accurate. You can also ask a friend to help you measure instead of using a mirror. Make sure you're looking straight ahead while they measure. Estimating your IPD through experimentation You can estimate IPD by trying different settings.
Headset and headphones
Headset and headphones Connecting a USB device to VIVE Cosmos Elite You can connect a compatible USB Type-C device to VIVE Cosmos Elite using a USB cable. 1. While holding the visor with one hand, pull up the band. 2. Detach the face cushion frame from the headset. To release the frame from its latches, gently pull on any side of the frame starting from the bottom, and then pull one side at a time on the top.
Headset and headphones 3. Insert the cable connector of the device into the USB Type-C port on the headset. 4. Align and push the tabs on the face cushion frame into their corresponding slots on the headset. Make sure to position the ridge of the face cushion frame below the headset, audio, and USB cables. You'll hear a click when the face cushion frame locks in place. 5. Connect the other end of the USB cable to USB Type-C device.
Headset and headphones Removing or reattaching the face cushions Remove the face cushions when you need to access the compartment or clean the cushions. To find out how to clean the cushion, see Cleaning the face cushions on page 41. § To remove the face cushions, gently peel starting from the bottom ends of each face cushion until they detach from the face cushion frame. § To reattach, align one end of the face cushion with the marker on the bottom part of the face cushion frame.
Headset and headphones Removing the front and back pads You can remove the front and back pads from the headset band for cleaning. To remove the front and back pads, peel starting from the ends of each pad until they detach from the headset band.
Headset and headphones Reattaching the front and back pads to the headset Always make sure that the front and back pads are attached to the headset. 1. While holding the visor with one hand, pull up the band. 2. Starting from the middle, align the front pad tabs with their corresponding slots on the band, and then press along the front pad. You may need to gently bend the ends of the front pad to align the outermost tabs with the slots on the band.
Headset and headphones Check that the headset cable strip is properly attached. For details, see Reattaching the headset cable strip to the back pad on page 22. You'll hear a click when the tabs are inserted. Make sure to minimize the gap between the pad and the band.
Headset and headphones Reattaching the headset cable strip to the back pad The fabric strip guides the headset cable, and is inserted on the back pad. 1. Insert the back pad tabs second to the left-most corner tabs into the holes of the headset cable strip with its flap down. Make sure that the strip is firmly attached. 1 2. 2 Reattach the top strap to the headset band. For details, see Attaching the top strap to the headset band on page 24.
Headset and headphones 3. Align the back pad tabs with their corresponding slots on the band, and then press along the back pad to reattach. You'll hear a click when the tabs are inserted. 4. Make sure to minimize the gap between the pad and the band. Detaching the top strap from the headset band If you want to, you can detach the top strap from the headset band of VIVE Cosmos Elite. 1. Remove the front and back pads from the headset.
Headset and headphones 3. On the other end of the strap, pull down and out the strap to unhook it. 4. Reattach the front and back pads to the headset. To find out how, see Reattaching the front and back pads to the headset on page 20. Attaching the top strap to the headset band For added comfort, attach the top strap before wearing the headset. You can adjust the top strap by using the velcro strip. You'll need to first remove the front and back pads on the headset.
Headset and headphones Replacing the front cover You can detach and swap the front cover of your VIVE Cosmos Elite headset. 1. Slide down and hold the lock button inside the compartment to unlatch the front cover. 2. Pry open the front cover starting from the bottom right corner with the visor facing you. 3. Carefully pull out the front cover until it detaches from the visor. 4. Grab the replacement cover. 5. Insert the tabs on the front cover into the slots on the visor. 6.
Headset and headphones 7. With the front cover attached to the visor, press the center of the front cover. 8. Make sure to minimize the gap between the front cover and the visor, and that all tabs are fully locked into place. You'll hear a click when the front cover locks in place.
Headset and headphones What does the status light on the headset mean? The status light on the headset turns green or red when one of the following occurs: § Green when the headset is in normal mode § Dim green when the headset is on standby § Red when the headset is in sleep mode Headphones Adjusting the fit of the on-ear headphones While wearing the VIVE Cosmos Elite headset, adjust the on-ear headphones to a comfortable position over your ears, then press the headphones into place.
Headset and headphones Detaching the on-ear headphones from the headset band To use your own headphones with VIVE Cosmos Elite, you'll need the replacement kit for headphones. For details on how to get the kit, contact Customer Care. Before using your own earphones, you first need to detach the on-ear headphones from the headset band. 1. On the right side of the band, disconnect the audio plug from the audio cable connector. 2. Remove the side cushions and front pad from the headset band.
Headset and headphones Reattaching the on-ear headphones to the headset band You can reattach the on-ear headphones if you've used your own earphones with VIVE Cosmos Elite. Before attaching the on-ear headphones to the headset band, do the following: 1. Remove the cable guides, screws, and rubber pad, which are part of the replacement kit for earphones, as well as the side cushions from the headset band. For details, see Detaching the cable guides from the headset band on page 38.
Headset and headphones 1. Audio cable guide 2. Rubber pad 3. Screws 4. Side cushions 5. Headset cable guide 6. Cable stopper 2. Flip open the metal clasps on the left and right on-ear headphones.
Headset and headphones Attaching the right on-ear headphone Attach the right headphone with the audio plug to the right side of the headset band. 1. Hook the headphone clip over the top of the band. The screw holes and line marker on the band are helpful guides for positioning the clip. While the clasp is loose, you can reposition the headphone clip for a more comfortable fit. Just make sure that the other clip is similarly placed on its side of the band. 2.
Headset and headphones 4. Close the clasp around the band, and then snap into place. 5. Connect the audio cable connector to the headphone plug.
Headset and headphones Attaching the left on-ear headphone Attach the left headphone to the left side of the headset band. 1. Pin the headset cable along the cable guide on the left headphone. 2. Hook the headphone clip over the top of the band. The screw holes and line marker on the band are helpful guides for positioning the clip. While the clasp is loose, you can reposition the headphone clip for a more comfortable fit. Make sure that the other clip is similarly placed on its side of the band.
Headset and headphones 5. Make sure the audio cable runs under the band, and not over the top. Check that it isn't also wedged between the clip and the band. 6. Close the clasp around the band and snap into place.
Headset and headphones Attaching the headphone audio cable After the left and right on-ear headphones have been attached, attach the headphone audio cable to the headset band. 1. Remove the front pad from the headset band. For details, see Removing the front and back pads on page 19. 2. On the front section of the band, press the audio cable marker into the slot at the center. Then press the cable along the groove until flush with the band. 3.
Headset and headphones Plugging in your earphones You'll need the replacement kit for earphones to connect your own earphones to the headset. Contact Customer Care to find out how to purchase the kit. 1. Detach the on-ear headphones. For details, see Detaching the on-ear headphones from the headset band on page 28. 2. Attach the cable guides to the headset band. For details, see Attaching the cable guides to the headset band on page 37. 3. Insert the earphone plug into the 3.
Headset and headphones Attaching the cable guides to the headset band To use your own headphones with VIVE Cosmos Elite, you'll need the replacement kit for headphones. For details on how to get the kit, contact Customer Care. Before plugging in your earphones, attach the audio cable guide and headset cable guide to the headset band. The cable guides are included in the replacement kit for earphones.
Headset and headphones After attaching the cable guides, you can now plug in the earphones. For details, see Plugging in your earphones on page 36. Detaching the cable guides from the headset band If you want to reattach the on-ear heaphones, you first need to detach the audio cable guide and headset cable guide from the headset band. The cable guides are included in the replacement kit for earphones. For details on how to order the replacement kit for earphones, contact Customer Care.
Headset and headphones 1. Side cushion 2. Screws 3. Rubber pad 4. Audio connector 5. Audio cable guide Detaching the headset cable guide You can remove the headset cable guide from the left side of the band 1. Remove the side cushion. 2. Remove the screws using a cross-shaped screwdriver (PH00). 3. Detach the headset cable guide. 1. Side cushion 2. Screws 3. Cable stopper 4.
Headset and headphones Product care and maintenance Caring for your VIVE Cosmos Elite Here are some tips to help protect your VIVE Cosmos Elite headset from scratches or damage. § Keep the headset lenses away from sharp objects, including cable tips. This will prevent the headset lenses from being scratched. § When not in use, store the headset in a cool, dark, and low humidity environment. § When not in use, store the headset with the lenses pointed away from direct sunlight.
Headset and headphones Cleaning the face cushions Before cleaning the face cushions, remove it first from the VIVE Cosmos Elite headset. When cleaning the face cushions, remember to: § Dampen a clean smooth cloth with cold water and gently wipe the area you want to clean. § Air dry at room temperature. Don't tumble dry, iron, or expose it to direct sunlight. § Don't scrub, wring, or bleach. § Don’t dip or soak in water.
Headset and headphones How do I prepare the headset before returning it for repair? Before sending in the VIVE Cosmos Elite headset for repair, remove the accessories below. Keep them in a safe place. You'll need to reassemble them when you get your headset back. 1. Front pad 2. Back pad 3. Top strap 4. Headset cable with cable strip 5. Face cushion frame with cushions 6. On-ear headphones and side cushions 7. Audio cable 8.
4. Headset and headphones Remove the face cushion frame. Gently pull on any side of the frame starting from the bottom, and then pull one side at a time on the top. Avoid pulling or squeezing on the sides of the frame to prevent damage. 5. Unplug and remove the headset cable. 6. Remove the side cushions then followed by the on-ear headphones. See Detaching the on-ear headphones from the headset band on page 28.
7. Headset and headphones Remove the audio cable. To remove, gently pull from the audio cable connector. When the cable comes free of the groove, rotate the audio jack counterclockwise, and then unplug from the headset. 8. Remove the front cover. Follow steps 1 to 3 in Replacing the front cover on page 25. After removing the accessories, the headset should look like this: Pack it carefully and send it for repair.
Headset and headphones How do I reassemble the headset after repair? After receiving your repaired headset, reattach the accessories to your headset in the following order: § Audio cable § Headset cable § On-ear headphones and side cushions § Top strap § Front pad § Back pad § Face cushion frame with cushions § Front cover (faceplate) 1. While holding the visor with one hand, lift the headset band. 2.
Headset and headphones 3. Connect the headset cable. 4. Attach the on-ear headphones: § Flip open the metal clasps on the left and right headphones. § Follow the steps in these topics to attach the on-ear headphones and connect the audio cable: § Attaching the right on-ear headphone on page 31 § Attaching the left on-ear headphone on page 33 § Attaching the headphone audio cable on page 35 5. Attach the side cushions to the headset band.
Headset and headphones 6. Attach the top strap to the headset. See Attaching the top strap to the headset band on page 24. 7. Attach the front and back pads. See Reattaching the front and back pads to the headset on page 20. 8. Attach the face cushion frame. Align the tabs with the slots on the headset, and then gently push them into place. You'll hear a click when the frame locks in place. 9. Attach the front cover. Follow steps 5 to 8 in Replacing the front cover on page 25.
Headset and headphones I can't hear anything from the headphones. What can I do? If there is no sound coming out of the headphones, go through the list below and see if it fixes the problem. Check the following: § Make sure the headphones are plugged into the 3.5mm audio cable connector of the headset. § The volume level is not 0. See System Dashboard on page 73. § Make sure the USB cable is connected to a USB 3.0 or higher port on your computer.
Converter Converter Connecting the headset to your computer via the converter Use the converter to connect the VIVE Cosmos Elite headset to your computer. 1 Headset cable port 2 Power port 3 DisplayPort cable 4 USB 3.0 cable 1. Connect the power adapter cable to its corresponding port on the converter for VIVE Cosmos Elite. 2. Plug the power adapter into an electrical outlet. 3. Connect the opposite end of the USB 3.0 cable to a USB 3.0 port on your computer.
Converter 4. Connect the other end of the DisplayPort cable to the DisplayPort port on the graphics card of your computer where the monitor is also connected. Do not connect the DisplayPort cable to ports on the motherboard. 5. Insert the headset cable connector (side with triangle mark up) to the port on the converter with the corresponding triangle mark. Restarting the converter If you need to restart the VIVE Cosmos Elite converter, follow these steps. 1.
Converter Can I use a laptop with VIVE Cosmos Elite? As long as your laptop meets the system requirements, you can use it with VIVE Cosmos Elite. If your laptop does not have a DisplayPort port but has a Mini DisplayPort port instead, you can use a Mini DisplayPort-to-DisplayPort adapter. If you require one, contact Customer Care. A Mini DisplayPort-to-DisplayPort adapter may block another port on your laptop.
Base stations Base stations About the VIVE base stations The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. VIVE Cosmos Elite comes with two VIVE Base Station 1.0 out of the box Your headset and controllers use them for tracking. § The base stations beam signals to the headset and controllers. Do not cover the front panel with any material.
Base stations § Do not attempt to pry open the base stations as doing so could injure you or damage the product. § If the front panel is cracked or damaged, stop using the base stations. Installing the base stations The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. Before installing the base stations, decide first whether you want to set up a room-scale or seated/standing-only play area. See Planning your play area on page 67.
Base stations Once turned on, do not move or adjust the angles of the base stations as it could disrupt the tracking process. Otherwise, you will need to set up the play area again.
Base stations Tips for setting up the base stations The hardware may be purchased separately from the Accessories tab on www.vive.com/product/. You may set up the base stations in a way that's suitable for your place. For best results, you may follow these recommendations: § Mount the base stations diagonally and above head height, ideally more than 2 m (6 ft 6 in). § Secure the base stations in a location where they can't be easily jostled or moved.
Base stations Using the mounting kit For best results, install the base stations using a mounting kit. If you purchased the firstgeneration VIVE, it has the mounting kit in the box. Otherwise, you can separately purchase a similar mounting kit from a third-party supplier. You will need a screwdriver or drill to install the mounts. Ask a professional for help when using power tools. 1. Mark where you want to install each of the mounts on your wall, and then screw the mounts in.
Base stations Updating base station firmware via Bluetooth The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. The easiest way to update base station firmware is wirelessly via Bluetooth®. Make sure your headset is connected to your PC during the update. 1. From your computer, open the SteamVR app. 2. Click 3. Do one of the following: § Click Devices Bluetooth Settings Enable Bluetooth . Devices Update Device, and then select the base stations.
Base stations What does the status light on the base stations mean? The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. Depending on the status, the LED on the base stations shows the following: § Green when the base station is in normal mode § Blue when the base station is waiting to stabilize. If it remains in this state, check if it is mounted securely or on a surface that's not prone to vibration.
Base stations No, they are not compatible. SteamVR Base Station 2.0 has a different method of syncing. Use only the same versions of the base stations in your play area so that your setup will work correctly. Which VIVE hardware is compatible with my base stations? Use only the same version of base stations together. Different base station versions are not interchangeable. Check the table below to see which VIVE hardware you can use with your base stations: VIVE hardware Base Station 1.
Controllers Controllers About the VIVE controllers The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. Use the VIVE controllers to interact with objects in the VR world. The controllers have sensors that are tracked by the base stations. The sensors on the controllers are sensitive. Do not cover or scratch the sensor lenses.
Controllers 7 Trigger 8 Grip button Charging the controllers The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. You can check the battery level of the controllers when apps aren't running or the System Dashboard is up. When the battery is low, the indicator will show a single red dot . You can also check the SteamVR app. If you see , this means the controller battery is low. Charge each controller using the provided power adapters and USB cables.
Controllers 1. Launch the SteamVR app. 2. Click 3. Follow the on-screen instructions to complete the process. , and then select Devices Pair Controller. Attaching the lanyards to the controllers The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. Attaching the lanyards can help prevent accidentally dropping the controllers. Don't fling or violently throw the controller as the lanyard may break. 1.
3. Controllers Using a micro-USB cable, connect the controllers to one of your computer's USB ports one at time. Once the controller is detected by the SteamVR app, the firmware update will start automatically. Do not unplug the micro-USB cable any time before the firmware update is complete. Doing so could result in a firmware error. 4. When the update is complete, click Done.
Controllers What does the status light on the controllers mean? The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/.
Controllers What can I do if the controller trackpad is oversensitive? The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. Check if there's a firmware update available for the controllers, and then follow the steps below to re-calibrate a controller. 1. From your computer, open the SteamVR app. 2. Right-click 3. Follow the onscreen prompts to complete the calibration process. , and then click Calibrate Controller.
Controllers How do I recover my controller after an interrupted update? The hardware may be purchased separately from the Accessories tab on www.vive.com/ product/. If a controller firmware update was interrupted, your controllers will go into bootloader mode. Here's how to recover them: 1. Using a micro-USB cable, connect the controller to one of your computer's USB ports. 2. From your computer, open the SteamVR app. 3.
Play area Play area What is the play area? The play area sets the virtual boundaries of VIVE Cosmos Elite. Your interaction with VR objects happens within the play area. VIVE Cosmos Elite is designed for room-scale setup, but you can also use it if you have limited space or for stationary experiences. Planning your play area Plan the size of your play area based on the available space you have. § Room-scale setup needs a minimum play area of 2 m x 1.5 m (6 ft 6 in x 5 ft).
Play area § Limited space or stationary experience does not have space requirements. Here are some examples: Choosing the play area Find a space that you will designate as the play area. For best results, do the following: § Move furniture and other obstacles (like pets) out of the play area. § Place your computer next to your play area. The headset cable extends around 5 m (16 ft 4 in) from your computer. § Make sure that there are power outlets close to where you mount the base stations.
Play area Setting up VIVE Cosmos Elite for the first time When setting up VIVE Cosmos Elite, you’ll be prompted to install VIVE and SteamVR software, set up the hardware, and define your play area. To start the setup process, download the setup file on your computer from: www.vive.com/setup/ Run the setup file and follow the prompts to complete the process.
Play area Setting up a room-scale play area Choose to set up a room-scale play area to enjoy moving around and fully engage with the VR experience. 1. From your computer, open the SteamVR app. 2. Click 3. Review the prompts and follow the on-screen instructions to complete the process. , and then select Room Setup Room-scale. When tracing the boundaries of the play area, make sure that the floor is cleared.
Play area Verifying your setup Once you've completed the VIVE setup process, you can now put on the headset and hold the controllers to start exploring VR. While you're in the play area, the headset and the controllers should remain at least 0.5 m (1 ft 7 in) and no further than 5 m (16 ft 4 in) away from a base station. This will ensure that the devices are properly tracked within the base station’s 120-degree field of view.
Play area What is the recommended space for the play area? Movement within a diagonal area of up to 5 m (16 ft 4 in) is supported. For example, a 3.5 m x 3.5 m (around 11 ft 5 in x 11 ft 5 in) space. For room-scale setup, a minimum play area of 2 m x 1.5 m (6 ft 6 in x 5 ft) is required. There's no minimum for seated and standing experiences. Can I include space occupied by furniture for the play area? Try to keep your play area clear.
Settings Settings System Dashboard The System Dashboard serves as your central point of entry in VR. Here are some of the things you can do in the dashboard: § Launch or close a VR app § Control sound volume and mic access § Change settings, such as style of the collision bounds in Chaperone or the in-headset background § Turn the VIVE Cosmos Elite system off To bring up the dashboard, press the System button on either controller.
Settings 4. Click colored box to the right of Chaperone Color to set the color and transparency of the bounds. 5. To show a constant visual reference of your floor bounds while in VR, select the Always show floor bounds On/Off switch to turn it on. You can also change the Chaperone settings in the SteamVR app. How can I capture screenshots in VR? While in VR, press the System button and the trigger at the same time. You'll see a notification when the screenshot is saved.
Settings Enabling motion compensation Turning on motion compensation helps keep the frame rate consistently high even if you have less-than-ideal computer specs. 1. From your computer, open the VIVE Console app. 2. Click 3. Click the Motion compensation On/Off switch to enable it. , and then select Settings Video. § Some graphic cards may not support motion compensation. § To learn more about motion compensation, see What is motion compensation? on page 75.
Settings Troubleshooting VIVE Cosmos Elite If there is a persistent problem withVIVE Cosmos Elite that cannot be solved, you can reset the headset and settings. 1. From your computer, open the VIVE Console app. 2. Click , and then select Settings Troubleshooting Reset headset and settings. You can also report an issue or send feedback by clicking Report. Joining the VIVE Cosmos Elite beta program Opting in to the VIVE Cosmos Elite beta program lets you receive preview builds and give feedback.
Settings Seeing real surroundings Currently, when using the VIVE Cosmos Elite, you cannot use the headset cameras to see your real surroundings. To quickly check your real surroundings, flip up the headset visor. See Flipping up the visor on page 14. What do the error codes and messages mean? What can I do? Check the error code associated with the issue, and then try to resolve the error with the suggested steps. Error code Issue Steps to resolve issue 001 Headset is not connected.
Settings Error code Issue Steps to resolve issue 006 DisplayPort connection § Try restarting the headset. is not stable. § Try another DisplayPort port on your computer. § Check if your graphics card supports DisplayPort. 007, 008 ROM checksum failed. 1. Follow the steps to re-download and update the Try again after software. updating the software. 2. Run the firmware update again. 009 The USB cable must be 1. Make sure the USB cable is connected to a USB 3.
Settings Error code Issue Steps to resolve issue 010 No audio coming from 1. In the Windows audio settings, adjust the volume level the headset. and make sure the volume is not muted. 2. If the issue persists, in the Windows task tray, right-click the volume icon Sounds. In the Playback tab, rightclick VIVE Cosmos Set as Default Device. 3. If the issue persists, in the Playback tab, right-click Speaker VIVE Cosmos Multimedia Audio Set as Default Device. 4.
Settings Error code Issue 103 Controller firmware update failed. Steps to resolve issue 1. Restart your computer as well as the link box or converter. 2. Retry the firmware update. 105 Headset not connected. 1. Restart your computer as well as the link box or converter. 2. Retry the firmware update. 109, 110, Camera firmware 111, 112 update failed. 1. Restart your computer as well as the link box or converter. 2. Retry the firmware update.
Settings Error code Issue Steps to resolve issue 212, 213,214 Restart VIVE Console to fix this [error ID number]. Restart VIVE Console. 215 Please update graphics Update your graphics card driver to the latest version. card driver. 216 Please check that Make sure SteamVR was installed properly or has finished SteamVR was installed updating. properly or has finished updating. 217 SteamVR has encountered an unexpected problem. Restart VIVE Console to fix this. 218 The VIVE Cosmos Elite 1.
Settings Error code Issue Steps to resolve issue 220 There is a compatibility If you're using an MSI notebook, go to MSI's technical problem with the support web page for help on how to update your DisplayPort connection notebook to the latest V-BIOS. (HDCP error) If you're not using an MSI notebook, submit a report using VIVE Console. In VIVE Console, go to Settings > Troubleshooting > Report issue. 221 The front cover has been changed. Restart VIVE Console to fix this.
Trademarks and copyrights Trademarks and copyrights ©2021 HTC Corporation. All Rights Reserved. VIVE, the VIVE logo, VIVEPORT, the VIVEPORT logo, HTC, the HTC logo, and all other HTC product and service names are trademarks and/or registered trademarks of HTC Corporation and its affiliates in the U.S. and other countries. Steam, the Steam logo and SteamVR are trademarks and/or registered trademarks of Valve Corporation in the U.S. and/or other countries.
Index Index B M Base stations - about 52 - installing 53 - mounting with the kit 56 - setup tips 55 Beta program 76 Motion compensation 75 C Cable guides - attaching 37 - detaching 38 Controllers - about 60 - attaching lanyards 62 - charging 61 - pairing with the headset 61 - turning on or off 61 Converter - connecting the headset 49 - restarting the converter 50 D O On-ear headphones - adjusting 27 - attaching 31, 33 - detaching 28 P Play area - about 67 - choosing 68 - room-scale 70 - setting
