User Manual

Non
-
contact forehaed infrared thermometer
14. Troubleshooting
lf you happen to have one of the following problems while using the
non-contact forehead IR thermometer please refer to this breakdown
service guide to help resolve the problem. lf the problem persists please
contact our customer service
.
Q
The screen displays the body temperature inferior to 32°C (89
.6°F)
A
lf
you're on Surface mode the 32°C(89.6 °F) temperature
displayed is showing the external temperature that your body
releases)
Q
The screen displays the "Hl”
message
A
When using the Non-contact Body
lnfrared Thermometer the message
Hl
can
show on the screen. The analysis is above
the measurement range selected, either
superior to 42
.5°C (108 °F) in Body mode or
superior to 60°C (140°F) in Surface mode
Q
The screen displays the "Lo"
message
A
When using the Non-contact Body
lnfrared Thermometer the message “Lo” can
show on the screen. The temperature
analyzed is under the measuring range
selected, either less than 32
°C (90°F) in Body
mode or less than 0°C (32°F) in Surface
mode
EN - 15