Service Delivery Instruction Manual

We also wanted to know…
• Which services the participant was
capable of doing
• Whether the participant would
provide equipment
• Level of interest in purchasing or
renting City equipment if made
available
• Determine how equipment would
be maintained
• Who would provide required
materials (i.e., sand, salt, fertilizer,
related chemicals)
• Response time
• Additional charges for emergency
calls
• Insurance coverage
• Invoicing schedule
• Use of performance bonds
• Suggestions that would make this
opportunity more appealing to a
business
– Multi-year contracts
– Qualify bidders to verify that they
have the equipment to carry out
the work
– Incentive pay