Service Delivery Instruction Manual

Factors that prompted this assignment
• Challenges associated with capital for operations
• Reorganizing staff from Parks & Recreation to Public Works
• Escalating labor costs – particularly attributed to health care
and pensions
• Flat population growth in Clinton and how roads are financed in
Iowa via Road Use Tax revenues
– Slow tax base growth 1995-2008 – average 0.6% per year
– Spread out nature of City along the Mississippi River