Education services Finland and Baltic countries Terms and conditions

HPE Education Services Terms & Conditions
May 2018
Orders and Acceptance
a. For open enrollment classes HPE will provide Customer with a reservation notice as
soon as possible after receipt of Customer order and will provide Customer a
confirmation notice after receipt of a valid method of payment or signed SOW, if
applicable.
b. The parties hereby agree that they may do business electronically, including contract
formation, order placement and acceptance. Any orders placed by Customer and
accepted by HPE on any HPE.com website or HPE/Customer extranet site will create
fully enforceable obligations that will be subject to the T&Cs. Such orders and
acceptances will be deemed for all purposes to be: 1) business records originated and
maintained in documentary form; 2) a “writing” or “in writing”; 3) “signed”; and 4) an
“original” when printed from electronic files or records established and maintained in
the normal course of business. The parties further agree not to contest the validity or
enforceability of such transactions under the provisions of any applicable law relating to
whether certain agreements are to be in writing or signed by the parties to be bound
thereby and will be admissible if introduced as evidence on paper in any judicial,
arbitration, mediation, or administrative proceeding to the same extent and under the
same conditions as other business records originated and maintained in documentary
form.
c. Acceptance of HPE Education Services will occur upon HPE’s performance of such
services.
4. Warranty
a. HPE warrants that all HPE Education Services will be provided in accordance with
generally recognized commercial practices and standards.
b. HPE makes no other warranty or representation as to the suitability or quality of the
HPE Education Services. HPE expressly disclaims all liability for anything done or
omitted in reliance upon the HPE Education Services or Training Materials. Customer
shall have sole responsibility for fulfilling any requirements or accomplishing any
objectives for which Customer purchased any HPE Education Services.
The warranty contained in this section 4 is in lieu of and HPE expressly disclaims, and
Customer hereby expressly waives, all other express warranties or conditions, and all
other warranties, conditions, and obligations implied in law, including Warranties of
merchantability and fitness for a particular purpose.
5. Cancellation
a. Cancellation by HPE
i. Unless otherwise specified or agreed in writing by HPE, all courses shall
commence on the date specified by HPE in the order confirmation or SOW. HPE
reserves the right to change on up to 10 HPE business days prior to the class
start date. You will be notified at that time of such change or cancellation. Please
keep this in mind when making non-changeable flight arrangements.
ii. HPE will use reasonable efforts to give notice of any cancellation of any
course. If the course cannot be rescheduled, Customer may be entitled to a
refund of any fee paid in respect of the cancelled services but shall not
otherwise be entitled to any compensation, costs, losses or damages arising
from such cancellation.
iii. HPE business days are Monday through Friday, excluding local HPE holidays.