Command View for Tape Libraries

QuickSpecs
HPE StoreEver Management Software
Service and Support
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eSupport
HPE eSupport is a portfolio of technology-based services that assist you with managing your business environment -
from the desktop
to the data center.
Support Portal
The HPE support portal provides one-stop access to the
information, tools and services you need to manage the daily operations of
your IT environment.
Features include:
• Access to self-solve tools (including search technical knowledge base)
• Efficient logging and tracking of support cases
• Collaboration with other business and IT professionals
• Download of patches and drivers
• Access to diagnostic tools
• Proactive notification of relevant information
Access to certain features of the support portal requires an HPE service agreement. To access the support portal, vi
sit
https://support.hpe.com/hpesc/public/home
HPE Insight Remote Support software delivers secure remote support for your Hewlett Packard Enterprise servers and Storage, 2
4
X 7, so you can spend le
ss time solving problems and more time focused on your business. You can have your systems remotely
monitored for hardware failure using secure technology that's been proven at thousands of companies around the world. In many
cases, you can avoid problems before they occur.
Customer Technical Training
Consider education as an integral part of your strategy to get the best return on investment for your HPE storage solution. H
ewlett
Packard Enterprise offers a variety of training courses on storage software, networking, archiving and disk storage systems.
Our
classes are available in many delivery modalities from traditional instructor-
led courses at one of our 80 training centers worldwide
to on-site training customized to your needs or online.
https://education.hpe.com/ww/en/training/index.html
Additional Services Information
For more information about HPE Pointnext operational services for Storage, please visit:
https://www.hpe.com/us/en/services.html
If you have specific questions, contact your local Hewlett Packard Enterprise
representative. Contact information for a representative
in your area can be found at "Contact HPE"
http://www.hpe.com