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QuickSpecs
HPE StoreEver Management Software
Service and Support
Page 5
Warranty and Services Included with the Product
Hewlett Packard Enterprise warrants only that the Software media will be free of physical defects for a period of
ninety (90) days
from delivery.
For more information about HPE's Global Limited Warranty and Technical Support, visit: http://www.hpe.com/storage/warranty
Protect your business beyond the warranty with HPE Support Services
HPE PointNext delivers confidence, reduces risk and helps customers realize agility and stability. Our integrated portfolio o
f Services
for storage help customers reduce costs, optimize data, streamline storage management, and improve
backup and recovery. HPE
Support Services enable you to choose the right service level, length of coverage and response time as you purchase your new
storage
solution, giving you full entitlement for the support for need for your IT and business.
Extending warranties with HPE Pointnext operational services
HPE Pointnext services are designed to allow you to concentrate on delivering business outcomes, relieving you from having to
focus
on maintaining your IT infrastructure. We offer various options that al
low you to choose the support that’s right for your IT, your
budget, and your business. If you’re currently relying only on hardware warranties, why not take a look at the following oper
ational
services, and see how they can make a difference to your business.
HPE Storage Services: Offering reliability, flexibility and value-just like your storage
HPE Storage Services offers a full spectrum of customer care, from technology support to complex migrations to completely man
aged
services. HPE Factory Express
provides customization, integration and deployment services for turnkey solutions. HPE Education
offers flexible, comprehensive training on storage networking, disk storage systems, and storage software to help your IT sta
ff get the
most out of your investments. And HPE Financial solutions extend innovative financing and asset management programs to cost
-
effective buy, manage and eventually retire your older equipment.
HPE Storage Services, the trusted business technology experts who manage your technology
in action, because when technology
works, business works.
https://www.hpe.com/us/en/services/storage-services.html
NOTE: Pointnext operational services availability may vary by product and country.
HPE Pointnext operational services are sold by Hewlett Packard Enterprise
and Hewlett Packard Enterprise Authorized Service
Partners:
Services for customers purchasing from Hewlett Packard Enterprise
or an enterprise reseller are quoted using HPE order
configuration tools.
• Customers purchasing from a commercial reseller can find HPE Pointnext operational services at
https://findapartner.hpe.com/
Recommended Services
HPE Foundation Care 24x7 connects you to Hewlett Packard
Enterprise 24 hours a day, seven days a week for assistance on resolving
issues - hardware onsite response within four hours and software call back within two hours after opening your case. Three years
’
coverage recommended with HPE Pointnext operational services Service.