StoreEver MSL Entry-level Tape Automation

QuickSpecs
HPE StoreEver MSL2024 and MSL4048 Tape Libraries
Service and Support and Warranty
Information
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turn to the storage experts at HPE Services. Our Backup and Recovery Solution Service (BRSS)
provides end
-to-end management of your backup integration process. The BRSS team works with you
to analyze your business and IT environment; develop a comprehensive integration plan and timetable;
design an architecture that suits your critical requirements; install backup software; implement your
solution; and validate your configuration.
•
By engaging Hewlett Packard Enterprise to implement HPE Data Protector, customers' IT staff
can stay focused on their core tasks and priorities, resulting in less impact to your business
• Professional backup and recovery planning that aligns with customer's business needs and
implementation that reduces project execution time and risk to the storage environment
• HPE's expertise with backup and recovery helps ensure issues are avoided
eSupport
HPE eSupport is a portfolio of technology-based services that assist you with managing your business
environment
- from the desktop to the data center.
Support
Portal
The
Hewlett Packard Enterprise support portal provides one-stop access to the information, tools and
services you need to manage the daily operations of your IT environment.
Features include:
• Access to self-solve tools (including search technical knowledge base)
• Efficient logging and tracking of support cases
• Collaboration with other business and IT professionals
• Download of patches and drivers
• Access to diagnostic tools
• Proactive notification of relevant information
Access to certain features of
the support portal requires a Hewlett Packard Enterprise service
agreement. To access the support portal, visit: http://www.hpe.com/support
Customer Technical
Training
Consider education as an integral part of your strategy to get the best return on investment for your
HPE
storage solution. Hewlett Packard Enterprise offers a variety of training courses on storage
software, networking, archiving and disk storage systems. Our classes are available in many delivery
modalities from traditional instructor
-led courses at one of our 80 training centers worldwide to on-
site
training customized to your needs or online. http://www.hpe.com/learn/storage
HPE Services Awards
HPE Services continues to be recognized for service and support excellence by customers, partners,
industry organizations and publications around the world. Recent honors and award reflect our services
team's dedications, technical expertise, professionalism and uncompromising commitment to customer
satisfaction.
Additional Services
Information
For more information about HPE Pointnext operational services for Storage, please
visit: http://www.hpe.com/services/storage
If you have specific questions, contact your local Hewlett Packard Enterprise representative. Contact
information for a representative in your area can be found at "Contact HP
E"
http://www.hpe.com