User Manual
Table Of Contents
- HPE ProLiant DL380 Gen10 Server User Guide
- Contents
- Component identification
- Operations
- Powering up the server
- Power down the server
- Extend the server from the rack
- Extending the server from the rack
- Removing the server from the rack
- Installing the server into the rack
- Remove the access panel
- Installing the access panel
- Removing the fan cage
- Installing the fan cage
- Removing the air baffle or midplane drive cage
- Installing the air baffle
- Removing a riser cage
- Removing a riser slot blank
- Removing the hard drive blank
- Releasing the cable management arm
- Accessing the Systems Insight Display
- Setup
- Hardware options installation
- Product QuickSpecs
- Introduction
- Installing the bezel and bezel lock
- Power supply options
- Drive options
- Fan options
- Memory options
- Controller options
- Installing a Universal Media Bay
- Drive cage options
- Installing a front 8NVMe SSD Express Bay drive cage
- Installing a front 6SFF SAS/SATA + 2NVMe Premium drive cage
- Installing a front 8SFF SAS/SATA drive cage in box 1
- Installing a front 8SFF SAS/SATA drive cage in box 2
- Installing a front 2SFF NVMe/SAS/SATA Premium drive cage
- Installing a midplane 4LFF SAS/SATA drive cage
- Installing a rear 2SFF SAS/SATA drive cage in the primary or secondary riser
- Installing a rear 2SFF SAS/SATA drive cage over the power supplies
- Installing a rear 3LFF SAS/SATA drive cage
- Riser and riser cage options
- Expansion slots
- Installing an intrusion detection switch
- Installing a Smart Storage Battery
- Installing a rear serial port interface
- Installing a Systems Insight Display
- Installing a FlexibleLOM adapter
- Installing a 1U or high-performance heatsink
- Installing a processor
- HPE Trusted Platform Module 2.0 Gen10 Option
- Cabling
- HPE ProLiant Gen10 DL Servers Storage Cabling Guidelines
- Cabling diagrams
- Cable routing: Front 2SFF drive option for SFF
- Cable routing: Front 2SFF drive option for LFF
- Cable routing: Front 2SFF drive options (3 position cable)
- Cable routing: Front 8SFF drive options
- Cable routing: Front 8SFF NVMe/SAS premium drive option
- Cable routing: Front 8SFF NVMe drive options
- Cable routing: Front 2SFF NVMe drive option for SFF
- Cable routing: Front 2SFF NVMe drive option for LFF
- Cable routing: Midplane 4LFF drive option
- Cable routing: Rear 3LFF drive option
- Cable routing: Rear 2SFF drive options
- Cable routing: HPE 12G SAS Expander to a controller
- Cable routing: Systems Insight Display
- Software and configuration utilities
- Server mode
- Product QuickSpecs
- Active Health System Viewer
- HPE iLO 5
- Intelligent Provisioning
- Management Security
- Scripting Toolkit for Windows and Linux
- UEFI System Utilities
- HPE Smart Storage Administrator
- USB support
- Redundant ROM support
- Keeping the system current
- Troubleshooting
- Safety, warranty, and regulatory information
- Specifications
- Support and other resources
- Documentation feedback
Troubleshooting
NMI functionality
An NMI crash dump enables administrators to create crash dump files when a system is hung and not
responding to traditional debugging methods.
An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging
operating systems, device drivers, and applications. Many crashes freeze a system, and the only available
action for administrators is to cycle the system power. Resetting the system erases any information that could
support problem analysis, but the NMI feature preserves that information by performing a memory dump
before a hard reset.
To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the iLO
Virtual NMI feature.
For more information, see the
Hewlett Packard Enterprise website.
Troubleshooting resources
Troubleshooting resources are available for HPE Gen10 server products in the following documents:
• Troubleshooting Guide for HPE ProLiant Gen10 servers provides procedures for resolving common
problems and comprehensive courses of action for fault isolation and identification, issue resolution, and
software maintenance.
• Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages
and information to assist with interpreting and resolving error messages.
• Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen 10 and HPE
Synergy provides IML messages and associated troubleshooting information to resolve critical and
cautionary IML events.
To access the troubleshooting resources, see the Hewlett Packard Enterprise Information Library (http://
www.hpe.com/info/gen10-troubleshooting).
144 Troubleshooting