Ethernet 10Gb SFP+ Adapters

QuickSpecs
HPE 10Gb Standup Adapters
HPE ProLiant DL, ML & Apollo
Service and Support
Page 8
Service and Support
NOTE:
This adapter is covered under HPE Support Services/ Service Contract applied to the HPE ProLiant Server or enclosure. No
separate HPE Support Services need
to be purchased.
Most HPE branded options sourced from HPE that are compatible with your product will be covered under your main product support
at the same level of coverage, allowing you to upgrade freely. Additional support is required on select workload accelerators, switches,
racks and UPS options 12KVA and over. Coverage of the UPS battery is not included under HPE support services; standard warranty
terms and conditions apply.
Warranty and Support Services
Warranty and Support Services will extend to include HPE options configured with your server or storage device. The price of support
service is not impacted by configuration details. HPE sourced options that are compatible with your product will be covered
under
your server support at the same level of coverage allowing you to upgrade freely. Installation for HPE options is available as needed.
To keep support costs low for everyone, some high value options will require additional support. Additional support is only required
on select high value workload accelerators, fibre switches, InfiniBand and UPS options 12KVA and over. Coverage of the UPS battery
is not included under TS support services; standard warranty terms and conditions apply.
Protect your business beyond warranty with HPE Support Services
HPE Technology Services delivers confidence, reduces risk and helps customers realize agility and stability. Connect to HPE to help
prevent problems and solve issues faster. HPE Support Services enable you to choose the right service level, length of coverage and
response time as you purchase your new server, giving you full entitlement to the support you need for your IT and business.
Protect your product, beyond warranty.
Parts and Materials
Hewlett Packard Enterprise will provide HPE
-
supported replacement parts and materials necessary to maintain the covered hardware
product in operating condition, including parts and materials for available and recommended engineering improvements. Parts a
nd
components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in the
manufacturer's operating manual, product quick
-
specs, or the technical product data sheet will not be provided, repaired, or replaced
as
part of these services. The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drive
s replaced
by Hewlett Packard Enterprise due to malfunction.
For more information
Visit the Hewlett Packard Enterprise Service and Support website.
Parts and Materials
Hewlett Packard Enterprise will provide HPE-supported replacement parts and materials necessary to
maintain
the covered hardware product in operating condition, including parts and materials for available
and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum usage
limitations as set forth in the manufacturer's operating manual, product quick-
specs, or the technical
product data sheet will not be provided, repaired, or replaced as part of these services.
The defective media retention service feature option applies only to Disk or
eligible SSD/Flash Drives
replaced by Hewlett Packard Enterprise due to malfunction.