User Manual

Data sheet
Page 3
HPE Technology Services are governed by the applicable HPE terms and conditions of service provided or indicated to Customer at the time of purchase.
General provisions/Other exclusions
Service provided during HPE local standard business hours.
HPE reserves the right to charge, on a time and materials basis, for any additional work or
non-standard business hours over and above the service package pricing that may result
from work required to address service prerequisites or other requirements that are not met
by the Customer.
Travel charges may apply; please consult your local oice.
Prerequisites
•A minimum of one complete backup of the data to be sanitized must be validated prior to
the start of this service.
Ordering information
All HPE Data Sanitization Services include:
– Sanitization using a standard three-pass wipe method; additional methods available upon
request
– Onsite sanitization performed on powered and functional systems
– Sanitization of storage formats including SAS, SATA, Solid State (SSDs), and Fibre Channel
– Service can be performed on non-HPE, multi-vendor products*
HPE Data Sanitization for Storage Services Tier 1 will sanitize storage devices with the
following restrictions:
– Sanitization of up to 220 spindles/hard disk drives
– Service can provide sanitization of multiple smaller disk enclosures (e.g., HPE MSA
storage enclosures)
HPE Data Sanitization for Storage Services Tier 2 will sanitize storage devices with the
following restrictions:
– Sanitization of up to 660 spindles/hard disk drives on up to 3 storage arrays
H4F43A1/AE HPE Data Sanitization Tier 1 for Storage Service
H4F44A1/AE HPE Data Sanitization Tier 2 for Storage Service
HPE Data Sanitization for Server Services include:
– Service performed on all HPE and non-HPE, x86-based laptop, desktop, and server
products*
– HPE Sanitization Tier 1 for Server Service will sanitize up to 25 servers each with up to 48
direct attached spindles/hard disk drives; service not to exceed a total of 256 spindles/
hard disk drives
– HPE Sanitization Tier 2 for Server Service will sanitize up to 75 servers each with up to 48
direct attached spindles/hard disk drives; service not to exceed a total of 768 spindles/
hard disk drives