User Manual

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©Copyright2005,2008,2009,2011,2012,2014Hewlett-PackardDevelopmentCompany,L.P.Theinformationcontainedhereinissubjecttochange
withoutnotice.TheonlywarrantiesforHPproductsandservicesaresetforthintheexpresswarrantystatementsaccompanyingsuchproductsand
services.Nothinghereinshouldbeconstruedasconstitutinganadditionalwarrantyorcondition,expressorimplied,infactorinlaw.HPshallnotbe
liablefortechnicaloreditorialerrorsoromissionscontainedherein.
HPTechnologyServicesaregovernedbytheapplicableHPtermsandconditionsofserviceprovidedorindicatedtoCustomeratthetimeofpurchase.
MicrosoftisaU.S.registeredtrademarkofMicrosoftCorporation.
4AA0-3048ENE,CreatedDecember2005,UpdatedMay2014,Rev.6
•PlacetheHPMSA2040/1040/P2000productintheimmediatelocationwherethe
installationservicewilltakeplace
•AdheretolicensingtermsandconditionsregardingtheuseofanyHPservicetoolsused
tofacilitatethedeliveryofthisserviceorsupporttoolsusedtoprovideongoingremote
monitoring,ifapplicable
•PerformotherreasonableactivitiestohelpHPidentifyorresolveproblems,asrequested
byHP
General provisions/Other exclusions
HPreservestherighttore-pricethisserviceiftheCustomerdoesnotscheduleandprovide
forsubsequentdeliverywithin90daysofpurchase.
HPreservestherighttocharge,onatimeandmaterialsbasis,foranyadditionalworkover
andabovetheservicepackagepricingthatmayresultfromworkrequiredtoaddressservice
prerequisitesorotherrequirementsthatarenotmetbytheCustomer.
HP’sabilitytodeliverthisserviceisdependentupontheCustomer’sfullandtimely
cooperationwithHP,aswellastheaccuracyandcompletenessofanyinformationanddata
theCustomerprovidestoHP.
TheserviceisdeliveredduringlocalHPstandardbusinesshours.Servicedeliveryoutside
thesehoursisavailableatadditionalcost.
Thisserviceisdeliveredasasingle,contiguousevent.IfCustomerresourceavailabilityor
otherCustomerrestrictionsdelayinstallationorrequireadditionalvisitsbeyondthedened
scopeoftheservice,additionalchargesmayapply.
Portionsoftheservicearedeliveredremotelyoronsite,atHP’sdiscretion.
Travelchargesmayapply;pleaseconsultyourlocaloice.
Activitiessuchas,butnotlimitedto,thefollowingareexcludedfromthisservice:
•ServicedeploymentonhardwarenotcoveredbyanHPwarrantyorservicemaintenance
contract
•Servicedeploymentonhardwarecoveredbyathird-partymaintenancecontract
•Servicesthat,intheopinionofHP,arerequiredduetounauthorizedattemptsbynon-HP
personneltoinstall,repair,maintain,ormodifyhardware,rmware,orsoftware
•ServicerequiredduetocausesexternaltotheHP-maintainedhardwareorsoftware
•Anyservicesnotclearlyspeciedinthisdocument
Ordering information
ToorderHPMSA2040/1040/P2000FamilyDiskArrayInstallationandStartupService,use
thefollowingpartnumbers:HA114A1#5J0orUA868E.
For more information
FormoreinformationonHPServices,contactanyofourworldwidesalesoicesorvisitthe
followingwebsite:HPsupportservices:hp.com/services/support
Technicaldata|HPMSAFamilyInstallationand
StartupService