User Manual

3HPTechnologyServicesaregovernedbytheapplicableHPtermsandconditionsofserviceprovidedorindicatedtoCustomeratthetimeofpurchase.
Service limitations
Activitiessuchas,butnotlimitedto,thefollowingareexcludedfromthisservice:
•Congurationofvirtualmanagementsoftwareorenvironments
•ArraycongurationdesignbeyondabriefdiscussionwiththeCustomerdescribingarray
congurationoptions
•Afullsiteinspection,suchasacomprehensiveanalysisoftheCustomer’spower,cooling
andhumidity,airbornecontaminants,vibration,andsuicientstructuralcapabilityofthe
datacenterraisedoor,toaccommodatetheweightofthearraytobeinstalled;separate
servicesareavailableatadditionalcost
•IntegrationwithanyhardwareorsoftwarecomponentsnotsupportedbytheHPMSA/
P2000DiskArrayfamilyproducts
•Implementationofsoftwarerevisions,includinghotxes,patches,servicepacks,
orupgradesfrompriorversions,ontheCustomer’sexistingSAN,network,andhost
environment
•Extensiveracking,re-racking,orcablingactivities,includingcablingactivitiesinvolving
conduits,raceways,patchpanels,andthemovement/congurationofcomputerroomoor
panels
•CongurationofHPMSA/P2000Snapshot,VolumeCopy,orRemoteSnapshotsoftware
•Implementationofothercomplexcongurationssuchashostclustering,external
replication/mirroringsolutions,andstoragemanagementsoftwareexternaltoanHPMSA/
P2000array
•Implementationofhost-basedlogicalvolumesandassociatedlesystemstructures
•Installationorcongurationofanyhardwareorsoftwareproductsexternaltothearray
subsystemincluding,butnotlimitedto,servers,hostoperatingsystems,andtapelibraries
•HBAinstallationislimitedtouptofourphysicalhostservers;rmware/driverupdatesare
limitedtothefourHBAsinstalledbyHPaspartofthisservice
•Installationandcongurationofadditionalinstancesofmultipathingsoftware;theservice
islimitedtoinstallationofuptofourinstancesofmultipathingsoftwareonly
•Installationofhostoperatingsystempatchesandanyassociateddevicedrivers
•Installationofanyrequiredsoftware,patches,rmwareupdates,ortopologychanges
neededtoachieveanHP-supportedinterconnectenvironmentcompatiblewiththeHP
MSA/P2000product
•Migrationofexistingdatatothenewarrayconguration,orde-installationofthe
Customer’slegacystorageresourcemanagementenvironment
•Loading,management,ormanipulationofCustomerdata
•Planning,design,implementation,orassessmentoftheCustomer’sneworpreexisting
storageinterconnectenvironmentbeyondwhatisoutlinedinthe‘Servicedeployment’
section
•Deploymentactivities,includingplanning,design,assessment,andconguration,related
totheredeploymentofanexistingstorageinterconnectenvironment
•Implementationofhardwareandsoftwareproductsotherthanthosespeciedinthis
document
•Operationaltestingofapplicationsortroubleshootingofinterconnectivity,network,
compatibility,oranyproblemnotdirectlyrelatedtotheinstallationoftheHPMSA
2040/1040/P2000product
•Performancetestingormodeling
Travelchargesmayapplyinsomegeographiclocations.PleasecontactyourlocalHP
representativefordetails.
Technicaldata|HPMSAFamilyInstallationand
StartupService