User Manual

Data sheet
Page 2
Table 1. Service features
Feature Delivery specifications
This service provides data collection and analysis of HPE disk array performance data retrieved by the appropriate analysis tool.
Service activities include:
• Review the engagement with the Customer using the predelivery checklist
• Review the service with the Customer to verify compatibility with the Customer’s environment
• Perform data collection activities and analyze the data collected
Data collection and analysis
Hewlett Packard Enterprise develops a disk array performance report for the Customer, which includes the HPE disk array
performance specialist's findings and recommendations, a graphical representation of detailed performance data, and array
configuration information.
Performance report
Hewlett Packard Enterprise provides the Customer's IT storage administrator, database administrator, and storage infrastructure
management with a briefing session lasting up to 3 hours’ duration, which is to be scheduled during HPE standard business hours
shortly after the completion of the service, to review the performance report highlighting findings and recommendations.
Briefing session
Service limitations
The HPE Performance Analysis Service for HPE Disk Arrays is limited to one disk array.
This service focuses on HPE disk array performance. It does not include detailed SAN or connectivity topology analysis, or analysis of the
Customer's computing system, applications, clustering, high availability, or other complex configurations. Review and analysis of these topics is a
separate service that is subject to additional charges.
The service does not provide for the implementation of recommended tuning activities. These considerations can be quoted separately from this
one-time service. Please contact a Hewlett Packard Enterprise storage specialist for more information.
External storage on HPE P9000/XP disk arrays is not included in this service.
Activities such as, but not limited to, the following are excluded from this service:
•
Any installations of new or existing hardware
•
Any hardware reconfigurations of existing environments, such as removal or movement of host adapters, disk drives, and adapter cards, or
conversion and reformatting of existing storage devices
•
For P6000/EVA and P9000/XP disk arrays, installation of the data collection software; this service does not provide the software or installation
of the software; the software is available for purchase separately, and installation is available as a separate service
•
Planning, design, implementation, or assessment of the Customer’s overall SAN or fabric architecture
•
Migration of Customer data
•
Any documentation other than that specified in this data sheet
Only one briefing session is included; additional sessions are available for purchase
This data sheet is governed by the Hewlett Packard Enterprise current standard sales terms, which include the supplemental data sheet, or, if applicable, the Customer’s purchase agreement with Hewlett
Packard Enterprise.