Product Data Sheet / Brochure

“To minimise disruption and ensure business
continuity, HP and its partner accommodated our
day-to-day working requirements by installing the
switches during out-of-oce hours,” reveals Hornyák.
“Deployment of the 52 HP Networking Multi Service
Routers and communication gateways to support 560
HP IP phones is on-going but an initial pilot trial of the
IP solution at our head oce proved very successful.”
This HP solution with Microsoft Lync employs the
HP FlexNetwork architecture to deliver a reliable,
ecient and easily managed convergence-ready
network. To help DRV personnel employ, maintain
and understand the solution fully, it comes with
HP Education Care Packs while HP Care Packs provide
round-the-clock support.
DRV plans to use HP Intelligent Management Center
(IMC) software to manage the enterprise network.
“This application will provide a live overview of the
entire network and perform nightly conguration
backups for all switches,” says Hornyák. “We will
immediately see any link or switch failures and quickly
identify any abnormal switch conditions or excessively
slow links. It therefore oers a comprehensive
diagnostic capability, saving time and money.”
Lower costs and better
customer service
Within the next few months, DRV will reap the benets
of a highly reliable networking solution that supports
IP telephony and the Microsoft Lync Communications
and Collaboration solution. Network performance,
availability and scalability will support business
activities for the foreseeable future while IP telephony
will eliminate the costs associated with the earlier
telecommunications environment.
“Our latest cost model indicates that our operational
costs will dramatically decrease and we will achieve a
return on investment within two to three years,” states
Hornyák. “Moreover, we’re now in a position to support
additional end-users as the business grows. As the
number of regional sites increase, forecasts indicate
that we will need to accommodate signicant numbers
of new customers annually.”
DRV is already experiencing enhanced eciencies
across the business due to improved internal
communications and collaboration between sta.
IT service delivery to the organisation’s end-users has
improved signicantly and it plans to use the solution
to satisfy the demands of external customers.
“With a large dependency on internal communications,
we initially focussed on in-house customer service but
we will shortly extend the solution’s capabilities to
an external customer service desk within our contact
centre. We now have the exibility to satisfy all
customers’ needs and support business expansion,”
concludes Hornyák.
For more information
To read more about HP Unied Communications with
Microsoft Lync, go to hp.com/go/UCC
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
or omissions contained herein.
Microsoft is a U.S. registered trademark of Microsoft Corporation.
4AA4-3085EEW, Created September 2012
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