Product Data Sheet / Brochure

The Transdanubian Regional Waterworks Corporation
or Dunántúli Regionális Vizmű (DRV) is one of
Hungary’s largest utility companies. Based at Siófok
in the South Transdanubian region, it operates and
maintains seven ground water facilities, over 400
wells, 34 sewage works and 771 pumping stations on
behalf of the state and several local authorities. With
a daily water production capacity of 426,000 cubic
litres, DRV provides water to approximately 700,000
inhabitants and numerous industrial and agricultural
plants in 343 settlements within this extensive region.
It also supplies drainage services to 470,000 citizens
in 170 communities.
Outdated network and
ISDN dependency
The borders of Transdanubia are the River Danube
to the north and east, the River Drava and River
Mura to the south and the foothills of the Alps to the
west. Covering an area of 38,000 square kilometres
and forming almost half of the country’s landmass,
the region contains 10 counties and Lake Balaton,
the largest freshwater lake in Central Europe. DRV
provides drinking water to six of the region’s counties
and several partner companies which serve six
of the region’s main towns. The company’s head
oce contains a data centre, the main business,
human resources and technical departments
while 47 branch oces deal with local operations
across Transdanubia.
Objective
Link the headquarters, a disaster recovery site
and all branch oces with a unied networking
and telecommunications solution to enhance
communications and collaboration, increase
customer service levels and reduce costs
Approach
Identify a networking solution that supports IP
telephony and integrates fully with the chosen
communications and collaboration tool
IT improvements
• Provides a reliable, high-performance networking
infrastructure, increasing network availability and
business continuity
• Oers Quality of Service (QoS), supporting enterprise
applications across the business
• Provides a highly redundant network
conguration, delivering a comprehensive
disaster recovery capability
• Supports future contact centre activities, enhancing
external customer services
Business benets
• Delivers better IT services to end-users, improving
customer satisfaction and loyalty
• Signicantly reduces the operational cost of
telecommunications and oers a payback period of
two to three years
• Oers an end-to-end, unied IP telephony and
communications and collaboration solution,
boosting productivity
• Boasts high scalability, supporting growth for the
foreseeable future
HP customer
case study
DRV deploys an HP
end-to-end Unied
Communications
and Collaboration
solution with
Microsoft Lync
to lower costs
and improve
customer service
Industry
Utilities
Major Hungarian water company cuts costs
and boosts customer service by unifying
communications and collaboration
“The HP/Microsoft® Unied Communications solution integrates well
with our existing infrastructure, oers better performance than the
Avaya or Cisco solutions and will deliver a sound return on investment.
We estimate the payback time is between two and three years. It was
the best solution.”
—Csaba Hornyák, IT manager, Transdanubian Regional Waterworks Corporation (DRV)