User Manual

QuickSpecs
HPE Single Phase Tower UPS
Warranty & Support
Page 8
Warranty
When you need it, use outstanding HPE support services for your whole data center environment. With
HPE Support Services, have the security of knowing that your HPE UPS will be covered at the same
service level and coverage period as your HPE server. HPE U
PSs are backed by a 3-year limited
warranty, with the first year including parts and labor. Also, standard on all HPE UPS units is our
exclusive 30
-day Battery Pre-Failure Warranty, which ensures that when customers receive notification
from HPE Power Mana
ger Software that the battery may fail, the battery is replaced free of charge
under the warranty. This warranty is offered worldwide.
NOTE:
$250,000 Computer/Load Protection Guarantee is also provided (applicable in North America
only).
Parts and materials
Hewlett Packard Enterprise will provide Hewlett Packard Enterprise-supported replacement parts and
materials necessary to maintain the covered hardware product in operating condition, including parts
and materials for available and
recommended engineering improvements. Supplies and consumable
parts will not be provided as part of this service; standard warranty terms and conditions apply. Parts
and components that have exceeded their maximum supported lifetime and/or the maximum usag
e
limitations as set forth in the manufacturer's operating manual or the technical product data sheet will
not be provided, repaired or replaced as part of this service.
Coverage
For ProLiant servers and storage systems, this service covers
HPE-branded hardware options qualified
for the server, purchased at the same time or afterward, internal to the enclosure, as well as external
monitors up to 22" and tower UPS products; these items will be covered at the same service level and for
the same
coverage period as the server unless the maximum supported lifetime and/or the maximum
usage limitation has been exceeded. Coverage of the UPS battery is not included under TS support
services; standard warranty terms and conditions apply.
For more information
To learn more on services for HPE ESSN Options, please contact your Hewlett Packard Enterprise sales
representative or
Hewlett Packard Enterprise Authorized Channel Partner. Or
visit: http://www.hpe.com/services/proliant
or
http://www.hpe.com/services/bladesystem
HPE Support Services
HPE Install Universal Power Supply 3KVA to Below 6KVA Service
U4693E
HPE Install Universal Power Supply Less Than 3KVA Service
U4690E