Technology Services maps future IT strategy for ALPLA

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Customer at a glance
Hardware
• HPE StoreOnce Backup System
Software
• HPE Data Protector
• Microsoft Systems Center Operations
Manager 2012
• Microsoft System Center 2007/2012
• Microsoft Exchange 2010
• HPE System Insight Manager
• Microsoft Windows® Server 2008 R2
HPE services
• HPE Technology Consulting Services
• HPE Support Services
• HPE Critical Facility Services
• HPE Microsoft Consulting Services
© Copyright 2012-2013, 2015 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change
without notice. The only warranties for HPE products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. HPE shall not be liable for technical or
editorial errors or omissions contained herein.
Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.
4AA4-3039ENW, November 2015, Rev. 3
Case study
ALPLA
Industry
Manufacturing
In addition to the hardware, HPE Critical
Facility Services Experts designed both
facilities, including power management,
electrical installations, cabling, air
conditioning, raised floor, fire detection and
extinguishing system as well as a radio-link
solution to replicate data between sites.
“Previously, we could only be reactive. We
were informed the email was down, we’d
investigate and fix,” says Berchtold. “Now,
with the Microsoft SCOM server we have
ongoing monitoring, patching and predictive
failure testing.”
The whole infrastructure is now monitored by
Microsoft SCOM 2012, providing a singular view
of operations. The plan is to split by geography,
giving ALPLA local visibility in each of its eight
regions with HPE providing ‘follow the sun’
support. HPE backup application, HPE Data
Protector, is used to control backups now. Tape
has been replaced by HPE disk-based backup
with deduplication, HPE StoreOnce Backup.
Tape is now being used for a more appropriate
job in long-term storage.
One source, simpler to coordinate
Berchtold says HPE helped to define a
method and structure to plan and implement
the whole transformation program which
could have been an overwhelmingly complex
process without structuring the tasks in the
right way. Having a single point of contact at
HPE and clearly defined responsibilities
makes it easier to co-ordinate all sub-projects
and tasks. “It saves us time and grief – with
multiple partners, planning meetings can
descend into finger pointing. With HPE, we
have everything we needed in one source.”
This has resulted in a roadmap of future
projects. As next step a concept is in place
for a full Unified Communications roll-out,
scheduled for 2013, including presence and
video. The business is now more secure, more
flexible and better able to respond quickly.
Proactive monitoring of systems means there
is less downtime, server problems can be
repaired in hours rather than the 2-3 days of
manual work required previously. Updates
and software patches are quicker to roll out.
“In the past this was a big deal. No more,” says
Daniel Schrom, head of Corporate IT Systems.
ALPLA’s CIO Klaus P. Metzler’s summary
after project completion: “There is greater
availability of systems, within the production
and supply chain, and it is much easier and
faster to implement new services. It has
matched the IT function with the needs
of the ALPLA organization.”
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hpe.com/go/services
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