Installation and Startup Service for HPE Moonshot System data sheet

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Data sheet
Feature Delivery specifications
Service planning Prior to coming on-site, an HPE service specialist will work with the customer to review and collect the required information to perform this
service, plan all the necessary activities, including the identification of any prerequisites, and schedule the delivery of the service at a time
mutually agreed upon by HPE and the customer, which shall be during local HPE standard business days and hours, excluding HPE holidays,
unless otherwise agreed by HPE.
Any services provided outside of HPE standard business hours may be subject to additional charges.
Service deployment These specific on-site server hardware integration and configuration activities will be provided:
• Integration of hardware components
• Racking of the HPE Moonshot 1500 Chassis into a rack system
• Connection of system power and network cables to the chassis
• Installation of HPE ProLiant Server Cartridges for HPE Moonshot System based upon HPE Moonshot 1500 chassis standard configuration
guidelines
• Chassis setup and configuration utilizing HPE Integrated Lights-Out (iLO) Chassis Manager
• Verify that firmware is at the latest supported version. If needed, update firmware to bring it into compliance.
The operating system environment configuration will provide the following:
• One HPE-supported operating system (OS) image will be installed to all server nodes within a single HPE Moonshot 1500 Chassis, provided
an established HPE Insight Cluster Management Utility (CMU) or Microsoft® Windows® Deployment Services (WDS) environment exists
with a functional PXE boot environment and server provisioning capabilities to load a customer supplied OS image.
• Configure basic OS network parameters to establish LAN connectivity
Installation verification
tests (IVTs)
HPE will provide the following activities specific to the one (1) HPE ProLiant Moonshot 1500 Chassis:
• Verify proper racking and cabling (power and network)
• Verify all hardware components in chassis successfully complete power-on self-tests (POSTs)
• Verify communication between HPE iLO Chassis Manager and chassis components
• Verify HPE iLO Chassis Manager, cartridges, and network switches are configured to the customer’s specifications as documented in the
Pre-delivery Checklist and agreed during the Service planning process.
HPE will provide the following operating system activities (if applicable):
• Power the compute cartridges on
• Verify the OS boot process using HPE standard verification procedures
• Verify network connectivity using HPE standard verification procedures
Orientation and
knowledge-transfer
session
Upon completion of the HPE Installation and Startup Service for HPE Moonshot System infrastructure, and on the same day the installation is
provided, the HPE service specialist will conduct an orientation session not to exceed 30 minutes on product usage and special features, and
will be available to answer questions as appropriate. The customer is responsible for ensuring attendance at this session and for handling any
logistics necessary to enable HPE to provide the orientation session.
Table 1 . Service features
Service eligibility
Customers are eligible for the delivery of this service if they meet the following prerequisites:
• Have a new HPE Moonshot 1500 Chassis, a supported version of Microsoft or Linux® operating system and valid licenses
• Have completed a remote site preparation review prior to installation to verify that all requirements have been met in accordance to the
HPE Moonshot System Site Planning Guide document. HPE can perform an on-site environmental site review for an additional fee
• Have provided documented network settings (host name, IP address, subnet, gateway) as part of the service planning process prior to
arrival of the HPE service delivery specialist
• Have all network cabling and connectors installed and functional prior to HPE delivery of on-site services
• Have a functional PXE boot environment with server provisioning capabilities to load an OS image (e.g., HPE Insight Cluster Management
Utility [CMU])