Composable Fabric Deployment and Integration Service for Composable Rack data sheet
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Data sheet
Coverage
This service is available on regular HPE workdays (excluding weekend days and HPE holidays) during country-specific HPE standard
business hours.
Customer responsibilities
The customer will:
• Assign a primary stakeholder to participate in the service planning meeting and follow-on service activity.
• Ensure that a primary stakeholder or designated sta person is assigned and who, on behalf of the customer, will grant all approvals,
provide information, and confirm that the hardware, firmware, and software needed to deliver this service are available. They will also
make sure that software products are properly licensed and otherwise be available to assist HPE in facilitating the delivery of this service.
The designated primary contact will be:
– Responsible for all customer aspects of the assigned work eorts
– Authorized to make all decisions relative to the project, including identification and assignment of customer resources
– Available and able to interface with the HPE assigned resources on day-to-day issues throughout the project
– Authorized to sign status reports and approve project changes
– Able to coordinate all work eorts and meeting schedules
• Make sure that all service prerequisites—including, but not limited to, those identified during service planning—have been met prior
to delivery of remote and/or on-site services configuration and integration services.
• Provide suitable virtual private network (VPN) or other suitable connectivity for delivery of the remotely delivered services.
• Allow HPE necessary and reasonable network access to all locations where the service is to be performed on-site.
• Be responsible for all current-state and future-state network architectures, designs, and integration projects, within the network
environment.
• Provide access to applicable customer management system(s) to host the HPE Composable Fabric controller.
• Give access to network services such as NTP, DNS, default gateways, routes, and remediation, if needed.
• Ensure that all products associated with the tasks to be performed by HPE are ordered and available on-site prior to the start of the
services and/or the arrival of the HPE network specialist.
Feature Delivery specifications
Knowledge transfer To close out the HPE Composable Fabric Deployment and Integration Service for Composable Cloud engagement, the HPE network
specialist works remotely to present the customer with final low-level design documentation. Using the final documentation, the HPE
network specialist also provides a knowledge transfer session to the appropriate customer stakeholders.
The activities associated with this service include:
• Performing a remote knowledge transfer session to facilitate a transfer of network operational control to the customer or the network
operator, including:
– Providing an overview of the completed implementation, with the broad steps taken to achieve the implementation together with the
functionality of the deployment
• Providing operational tips specific to HPE Composable Fabric such as user guides, cookbooks, and best practices where applicable
• Updating design documents, if applicable
• Providing examples of the use of VLAN ainities, as applicable
• Describing examples of expansion possibilities or additional migration advantages
Table 1. Service features (continued)