HP StorageWorks Ultrium Half-Height Tape Drives

Recommended
RecommendedRecommended
Recommended
Services
ServicesServices
Services
In order to maximize ROI and product uptime, and minimize the cost of ownership, Hewlett Packard
recommends:
3 years 24 x 7 Hardware Support
3 years 24 x 7 Hardware Support3 years 24 x 7 Hardware Support
3 years 24 x 7 Hardware Support
Guards against downtime, which reduces productivity and profitability
Eases budget planning with fixed-cost support that includes parts and labor
Direct access to proven technical and problem-solving expertise
3 years 24 x 7 Software Support
3 years 24 x 7 Software Support3 years 24 x 7 Software Support
3 years 24 x 7 Software Support
Improve the productivity of system managers and operators
Improve system performance and reduce downtime due to software defects
Expedite problem resolution through expert-level technical resources
Enjoy consistent service coverage across geographically dispersed sites
Update HP and selected third-party software at a predictable cost
Take advantage of subscription savings on software updates
Keep your license compliancy up-to-date
Available HP Care Pack
Available HP Care PackAvailable HP Care Pack
Available HP Care Pack
Services
ServicesServices
Services
Extend your product warranty with a wide choice of cost-saving support packages.
HP Care Pack services are sold by HP and HP authorized enterprise and commercial resellers. Services
for customers purchasing via direct and enterprise resellers are quoted using HP order configuration
tools. Additional information about HP Care Pack service features and benefits is available at:
http://www.hp.com/hps/carepack/services/ .
Key for HP Care Pack service availability in the table below:
E
EE
E = Service available for customers purchasing direct and via enterprise resellers
C
CC
C = Service available for customers purchasing via commercial resellers
N/A
N/AN/A
N/A = Service not applicable
HP Care Pack Services
HP Care Pack ServicesHP Care Pack Services
HP Care Pack Services
Deployment and Per Event Services
Deployment and Per Event ServicesDeployment and Per Event Services
Deployment and Per Event Services
Service Available
Service AvailableService Available
Service Available
HP Installation E/C
HP Installation & Startup N/A
HP Implementation N/A
For more information about deployment and per event services for HP storage products, visit:
http://www.hp.com/hps/storage/ .
QuickSpecs
HP StorageWorks Ultrium Half-Height Tape Drives
HP StorageWorks Ultrium Half-Height Tape DrivesHP StorageWorks Ultrium Half-Height Tape Drives
HP StorageWorks Ultrium Half-Height Tape Drives
Service and Support, HP Care Pack, and Warranty Information
DA - 12128 Worldwide — Version 30 — October 16, 2009 Page 13
RETIRED: Retired products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may
have older product names and model numbers that differ from current models.