User Manual

QuickSpecs
HPE Smart Array P430 Controller
Service and Support
Page 8
NOTE: Additional HPE Care Pack services can be found at: http://hp.com/go/cpc
Insight Online/Insight
Remote Support
HPE Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and problem
resolution. This comes at no additional cost with your HPE solution. Learn more about Insight Remote
Support
http://www.hp.com/go/insightremotesupport and Insight Online
http://h18013.www1.hp.com/products/servers/management/insight-online/index.html
.
HPE Support Center
Personalized online support portal with access to information, tools and experts to support Hewlett
Packard Enterprise business products. Submit support cases online, chat with HPE experts, access
support resources or collaborate with peers. Learn more
http://www.hp.com/go/hpsc
The HPE Support Center Mobile App
* allows you to resolve issues yourself or quickly connect to an
agent for live support. Now, you can get access to personalized IT support anywhere, anytime.
HPE Insight Remote Support and HPE Support Center are available at no additional cost with a HPE
warranty, HPE Care Pack or Hewlett Packard Enterprise contractual support agreement.
* The HPE Support Center Mobile App is subject to local availability
Parts and materials
Hewlett Packard Enterprise will provide HPE-supported replacement parts and materials necessary to
maintain the covered hardware product in operating condition, including parts and materials for
available and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum
usage limitations as set forth in the manufacturer's operating manual, product QuickSpecs, or the
technical product data sheet will not be provided, repaired, or replaced as part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HPE due to malfunction.
For more information
To learn more on services for HPE ProLiant Servers, please contact your Hewlett Packard Enterprise
sales representative or Hewlett Packard Enterprise Authorized Channel Partner. Or visit:
http://www.hp.com/services/proliant
.