White River Health System
Case study
White River
Health System
Industry
Healthcare
Page 3
“It took only about one month from signing
the contract to backing up in production
with Data Protector,” says Kelley. “That’s
very reasonable. Also, we had one point
of contact at Alphaworks and another at
Hewlett Packard Enterprise throughout the
entire implementation. We could phone,
exchange emails and get a direct answer
without calling an 800-number, opening a
support ticket and hoping to get a call back
the way we did with our previous vendor.
That single point of contact certainly sped
up the implementation.”
Benefit
From four hours per week to just a
few minutes
The HPE Data Protector-3PAR-StoreOnce
combination has freed White River IT team
from worrying about backups every morning
when they arrive at the oice. Instead, Kelley’s
team simply reviews the brief email summary
sent by Data Protector.
“We never got that before,” says Justin
Ragsdale, systems analyst. “We used to have
to check the servers each day to see what
went wrong, then rearrange the rest of the
day around troubleshooting the backups. In a
good week, one without too many problems,
we spent about four hours dealing with
nightly backups. If there were problems, we
might have to work on them for days. That
was a huge drain on our productivity.”
The team spends four to five minutes per
day checking the email reports on successful
backups, indicated in green. The occasional
red indicates that a file was open or in use, in
which case Data Protector simply retries later,
with no additional manual eort.
Deduplication cuts storage needs
almost in half
HPE Data Protector stores the backup data
to the HPE StoreOnce, which deduplicates
the data before storing it. This has helped
cut White River’s need for storage space by
almost half.
“With our previous product, two weeks of
backups occupied about 20TB,” says Stone.
“With StoreOnce, we can hold four weeks of
backups in 10 or 11TB. That’s 75 percent of
storage capacity savings. StoreOnce runs
a daily housekeeping task that includes
federated deduplication. We haven’t had to
configure anything: StoreOnce just takes
care of it. And, the deduplication in hardware
is much more eicient than in the backup
software we used before.”
Unexpected benefit in backing
up workstations
White River also uses HPE Data Protector
to back up its PC servers and workstations,
including virtual machines. This has proved
a welcome feature that the IT team had
not anticipated.