User Guide
© Copyright 2017 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. NVIDIA and G-SYNC are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and/or other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice.
About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
iv About This Guide
Table of contents 1 Getting started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
Contacting support .............................................................................................................................................. 19 Preparing to call technical support ..................................................................................................................... 19 Locating the serial number and product number ............................................................................................... 19 4 Maintaining the monitor ...................
1 Getting started Important safety information An AC power adapter and cord may be included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on the optical disc or in your documentation kit.
Product features and components Features The monitor features include the following: 2 ● 68.47 cm (27-inch) diagonal viewable area with 2560 × 1440 QHD resolution, plus full-screen support for lower resolutions ● Tilt and height-adjustment capability ● Wide viewing angle technology ● HDMI (High-Definition Multimedia Interface) video input ● DisplayPort video input ● HDCP (High-bandwidth Digital Content Protection) used on digital inputs ● USB 3.
NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To locate updates to the user guide for your product, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Identifying rear components Component Description (1) Power button Turns the monitor on or off. (2) Plus button If the OSD menu is open, press to navigate forward through the OSD menu and increase adjustment levels.
Setting up the monitor Use caution when setting up the monitor IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition. Installing the stand 4 1. Position the monitor facedown on a flat surface covered by a soft clean cloth. 2.
Connecting the cables NOTE: The monitor ships with select cables. 1. Place the monitor in a convenient, well-ventilated location near the computer or source device. 2. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can also be selected by pressing the Menu button on the rear of the monitor and selecting Input Control.
3. Connect the Type-B connector on the USB upstream cable to the USB upstream port on the rear of the monitor. Then connect the cable’s Type-A connector to the USB downstream port on the source device. 4. Connect one end of the power cord to the AC adapter (1) and the other end to a grounded electrical outlet (2). Then connect the AC adapter to the monitor (3). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug.
5. Route the cables through the cable management clip on the rear of the monitor. Connecting USB devices The rear of the monitor provides one USB Type-B upstream port and two USB Type-A downstream ports. NOTE: You must connect the USB upstream cable from the source device to the monitor to enable the USB downstream ports on the monitor.
Adjusting the monitor for comfort Tilt the display head forward or backward to set it to a comfortable eye level. Adjust the display head up or down to set it to a comfortable eye level.
Turning on the monitor 1. Press the power button on the source device to turn it on. 2. Press the power button on the rear of the monitor to turn it on. IMPORTANT: Burn-in image damage may occur on monitors that display the same static image on the screen for 12 or more consecutive hours of nonuse. To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
Installing a security cable You can secure the monitor to a fixed object with an optional security cable available from HP. Storing headphones The monitor features a headphone hook at the top of the stand for convenient headphone storage.
Using the ambient light The monitor features an ambient light to illuminate a desk top or wall and enhance the gaming experience. You can adjust the light or turn it off in the OSD. Press the Menu button on the rear of the monitor, and then select Ambient Lighting. You can change the color of the ambient lighting to match LED lighting on computer, keyboard, and mouse. You can also change the screen glow to output the average color on the display, expanding the on-screen action beyond the display.
Mounting the display head The display head can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by a UL or CSA Listed wall-mount bracket. IMPORTANT: This VESA mount kit supports the VESA industry-standard 100 mm mounting holes. To attach a third-party mounting solution to the VESA mount, use four 4 mm, 0.7 pitch, 10 mm–long screws. Longer screws must not be used because they may damage the monitor.
Attaching the VESA mounting bracket A VESA mounting bracket is included with the monitor for use when attaching the display head to a wall, swing arm, or other mounting fixture. 1. Lay the monitor face down on a flat surface covered by a soft clean cloth. 2. Remove the monitor stand if it is attached to the display head. Refer to Removing the monitor stand on page 12. 3. Insert the VESA mounting bracket into the slot on the back of the display head’s hinge to secure the bracket to the display head.
2 Using the monitor Software and utilities The NVIDIA control panel software must be downloaded and installed from http://www.geforce.com/drivers. In order to use NVIDIA G-SYNC, you must have a G-SYNC–compatible graphics card. A list of compatible cards is available at http://www.geforce.com/hardware/technology/g-sync/supported-gpus. The optical disc, if one is included with the monitor, contains files that you can install on the computer.
Installing the INF and ICM files After you determine that you need to update, use one of the following methods to install the files. Installing from the optical disc (available in select regions) To install the INF and ICM files on the computer from the optical disc, if one is provided: 1. Insert the optical disc into the computer optical drive. The optical disc menu is displayed. 2. View the HP Monitor Software Information file. 3. Select Install Monitor Driver Software. 4.
Main menu Description Menu Control Adjusts the on-screen display (OSD) controls. Management Returns all OSD menu settings to the factory default settings. Ambient Lighting Adjusts the monitor’s ambient lighting. Language Selects the language in which the OSD menu is displayed. Information Selects and displays important information about the monitor. Exit Exits the OSD menu screen. Selecting a faster response time for gaming To set a faster response time: 1. Open the OSD menu. 2.
Selecting the Low Blue Light mode Decreasing the blue light emitted by the display reduces the blue light exposure to your eyes. HP monitors provide settings to reduce the blue light output and create a more relaxing and less stimulating image while you view content on the screen. To adjust your monitor to a comfortable viewing light, follow the steps below. 1. 2. Press one of the OSD buttons on the monitor to display the OSD icons on the screen.
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the monitor power cord. Monitor is turned off. Press the monitor power button. Video cable is not connected. Connect the video cable between the source device and monitor.
Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information on how to contact HP and open a support case. Preparing to call technical support If you can not solve a problem using the troubleshooting tips in this section, you may need to call technical support.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific display model to find the model-specific QuickSpecs. Specification Measurement Display, wide-screen 68.47 cm Type QHD Viewable image size 68.
Specification Measurement specifications represent the typical specifications provided by HP’s component manufacturers; actual performance may vary either higher or lower.
Entering user modes The video controller signal may occasionally call for a mode that is not preset if: ● You are not using a standard graphics adapter. ● You are not using a preset mode. If this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made to any or all of these modes and saved in memory. The monitor automatically stores the new setting, and then recognizes the new mode just as it does a preset mode.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
