Specifications

6 Diagnostics and troubleshooting
This chapter describes the tools available for diagnosing and troubleshooting system issues, and
includes these topics:
Topics
Calling technical support on page 118
Locating ID labels on page 118
Locating warranty information on page 119
Diagnosis guidelines on page 120
Troubleshooting checklist on page 122
HP troubleshooting resources and tools on page 123
Troubleshooting scenarios and solutions on page 126
Self-troubleshooting with HP Vision Diagnostics on page 133
Diagnostic codes and errors on page 144
ENWW 117