User Guide
© Copyright 2016 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
About This Guide This guide provides information on display features, setting up the display, and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: TIP: Text set off in this manner provides important supplemental information.
iv About This Guide
Table of contents 1 Product features ........................................................................................................................................... 1 HP Healthcare Edition Displays ............................................................................................................................. 1 2 Safety and maintenance guidelines ................................................................................................................
8.47 cm/27–inch QHD Model ............................................................................................................................. 25 Recognizing Preset Display Resolutions ............................................................................................................. 26 60.96 cm/24–inch Model .................................................................................................................. 26 68.47 cm/27–inch Models .......................................
1 Product features HP Healthcare Edition Displays The display features include the following: ● 60.96 cm (24–inch) diagonal viewable area display with 1920 x 1200 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio –or– 68.
● On-screen display (OSD) adjustments in several languages for easy setup and screen optimization ● HP Display Assistant for adjusting display settings and enabling theft deterrence features (refer to the HP Display Assistant User Guide included on the disc which may be included with your display) ● HDCP (High-Bandwidth Digital Content Protection) copy protection on all digital inputs ● Software and documentation disc that includes display drivers and product documentation ● Energy saver feature to
2 Safety and maintenance guidelines Important safety information A power cord is included with the display. If another cord is used, use only a power source and connection appropriate for this display. For information on the correct power cord set to use with the display, refer to the Product Notices provided on your optical disc, if provided, or in your documentation kit.
Maintenance guidelines To enhance the performance and extend the life of the display: ● Do not open the display cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the display is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this display, as indicated on the label/back plate of the display.
3 Setting up the display To set up the display, ensure that the power is turned off to the display, computer system, and other attached devices, then follow the instructions below. NOTE: Be sure the master power switch, located on the rear panel of the display, is in the off position. The master power switch turns off all power to the display. Use caution when setting up the display To prevent damage to the display, do not touch the surface of the LCD panel.
Installing the stand CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition. TIP: Consider the placement of the display, because the bezel might cause interfering reflections from surrounding light and bright surfaces. The display uses the HP Quick Release 2 for easy mounting of the display. To mount the panel onto the stand: 6 1.
Rear components Component 1 Master power switch Icon Function Turns off all power to the display. NOTE: Putting the switch in the Off position will yield the lowest power state for the display when not in use. 2 Power connector Connects the AC power cord to the display. 3 Audio-out Connects headphones or an optional HP Speaker Bar to the display. 4 DVI-D Connects the DVI-D cable to the display. 5 HDMI (MHL) Connects an HDMI or MHL cable from the source device to the display.
Connecting the cables NOTE: The display ships with select cables. Not all cables shown in this section are included with the display. 1. Place the display in a convenient, well-ventilated location near the computer. 2. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. 3. Connect a video cable. NOTE: The display will automatically determine which inputs have valid video signals.
● Connect one end of a DisplayPort cable to the DisplayPort IN connector on the rear of the display and the other end to the DisplayPort connector on the source device. ● Connect one end of a Mini-DisplayPort cable to the Mini-DisplayPort connector on the rear of the display and the other end to the DisplayPort connector on the source device.
● Connect one end of an HDMI cable to the HDMI port on the rear of the display and the other end to the source device. ● Connect one end of an MHL cable to the HDMI (MHL) port on the rear of the display and the other end to the micro USB port on an MHL-enabled source device, such as a smart phone or tablet, to stream content from the mobile device to your display screen. NOTE: The MHL video is limited to the mobile device output resolution.
4. Connect one end of the USB upstream cable’s Type B connector to the USB upstream port on the rear of the display and the cable’s Type A connector to the USB downstream port on the source device. 5. Connect one end of the provided audio cable to the audio connector on the display and connect the other end of the cable to an audio output connector on the rear panel of the source device. 6.
Front panel controls Control Function 1 Menu and function buttons Use these buttons to navigate through the OSD based on the indicators next to the buttons that are activated while the OSD is open. 2 Power button Turns the monitor on or off. NOTE: Be sure the master power switch on the rear of the display is in the ON position to turn on the display. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml.
Adjusting the display 1. Tilt the display’s panel forward or backward to set it to a comfortable eye level. 2. Swivel the display to the left or right for the best viewing angle.
3. Adjust the display’s height to a comfortable position for your individual workstation. The display’s top bezel edge should not exceed a height that is parallel to your eye height. A display that is positioned low and reclined may be more comfortable for users with corrective lenses. The display should be repositioned as you adjust your working posture throughout the work day. 4. You can pivot the display from landscape to portrait orientation viewing to adapt to your application. a.
NOTE: To view information on the screen in portrait mode, you can install the HP Display Assistant software. The software can be downloaded from http://www.hp.com/support or from the software and documentation optical disc, if one is provided. The position of the OSD menu can also be rotated to portrait mode. To rotate the OSD menu, access the OSD menu by pressing the Menu button on the front panel, select OSD Control from the menu, and then select OSD Rotation. Turning on the display 1.
Connecting USB devices USB ports are used to connect devices such as a digital camera, USB keyboard, or USB mouse. There are four downstream USB ports on the display. Three of the downstream USB ports provide standard USB connections. One of the downstream USB ports provides USB connection and fast charging for any USB battery-powered device. Component Icon Function USB 3.0 standard downstream connectors (3) Connects optional USB devices to the display. USB 3.
Removing the display stand You can remove the display panel from the stand to install the panel on a wall, a swing arm, or other mounting fixture. CAUTION: Before beginning to disassemble the display, be sure the display is turned off and all cables are disconnected. 1. Disconnect and remove all cables from the display. 2. Lay the display face down on a flat surface covered by a clean, dry cloth. 3. Push up on the latch near the bottom center of the display to unlock the HP Quick Release 2 (1). 4.
18 2. Remove the four screws from the VESA holes located on the rear of the display panel. 3. Install the mounting plate to the wall or swing arm of your choice using the four screws that were removed from the VESA holes on the rear of the display panel.
Locating the serial number and product number The serial number and product number are located on a label on the rear panel of the display head. You may need these numbers when contacting HP about the display model. NOTE: You may need to partially pivot the display head to read the label. Installing a cable lock You can secure the display to a fixed object with an optional cable lock available from HP.
4 Operating the display Downloading the display drivers Installing from the optical disc (available in select regions) To install the .INF and .ICM files on the computer from the optical disc, if one is provided: 1. Insert the optical disc in the computer optical drive. The optical disc menu is displayed. 2. View the HP Monitor Software Information file. 3. Select Install Monitor Driver Software. 4. Follow the on-screen instructions. 5.
Main Menu Description Power Control Adjusts the power settings. OSD Control Adjusts the on-screen display (OSD) and Function button controls. Management Enables/disables DDC/CI support and returns all OSD menu settings to the factory default settings. Language Selects the language in which the OSD menu is displayed. The factory default is English. Information Displays important information about the display. Exit Exits the OSD menu screen.
Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP) The display supports both PIP, where one source is overlaid over another, and PBP, where one source is positioned adjacent to another either horizontally (for landscape orientation) or vertically (for portrait orientation). To use PIP or PBP: 1. Connect a secondary input source to the display. 2. Press one of the five front bezel Functional buttons to activate the buttons, and then press the Menu button to open the OSD. 3.
4. a. DisplayPort 1.1 Compatibility Mode (default) - allows the same video image to be sent to all displays downstream of the display you are configuring b. DisplayPort 1.2.
Using Auto-Sleep Mode The display supports an OSD (On-screen display) option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the display will enter a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync signal).
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific display model to find the model-specific QuickSpecs. 60.96 cm/24–inch Model Display 60.96 cm wide screen 24 inches wide screen Type IPS Viewable Image Size 60.
Height (highest position) 40.37 cm 15.89 inches Height (lowest position) 21.82 cm 8.59 inches Depth 61.43 cm 24.
68.47 cm/27–inch Models Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 720 × 400 31.469 70.087 3 800 × 600 37.879 60.317 4 1024 × 768 48.363 60.004 5 1280 × 720 45.000 60.000 6 1280 × 800 49.702 59.810 7 1280 × 1024 63.981 60.020 8 1366 × 768 48.000 60.000 9 1440 × 900 55.935 59.887 10 1600 × 900 60.000 60.000 11 1600 × 1200 75.000 60.000 12 1680 × 1050 65.290 59.954 13 1920 × 1080 67.500 60.000 14 1920 × 1200 74.
B Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Power button is turned off. Press the front panel power button. NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the power button lockout feature.
Product support For additional information on using your display, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. NOTE: The display user guide, reference material, and drivers are available at http://www.hp.com/support. Here you can: ● Chat online with an HP technician NOTE: When support chat is not available in a particular language, it is available in English.
C Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.
