System information

D–6 Service and Technical Reference Guide, xw3100
Troubleshooting Without Diagnostics
Solving Hard Drive Problems
Diskette drive cannot read
a diskette.
Diskette is not
formatted.
Format the diskette.
You are using the wrong
diskette type for the
drive type.
Check the type of drive that you
are
using and use the correct
diskette type.
You are reading the
wrong drive.
Check the drive letter in the path
statement.
Diskette is damaged. Replace the diskette with a new one.
“Invalid system disk”
message is displayed.
A diskette that does not
contain the system files
needed to start the
workstation has been
inserted in the drive.
When drive activity stops, remove
the diskette and press the
Spacebar. The workstation should
start up.
Diskette error has
occurred.
Restart the workstation by pressing
the power button.
Cannot Boot to Diskette. Diskette is not bootable. Replace with a bootable diskette.
Diskette boot has been
disabled in Computer
Setup.
Run Computer Setup and enable
diskette boot in Storage > Boot
Order.
Removable media boot
has been disabled in
Computer Setup.
Run Computer Setup and enable
Removable Media Boot in
Storage
> Storage Options.
Diskette MBR validation
is enabled.
Run Computer Setup and disable
Diskette MBR Validation in
Storage
> Storage Options.
Solving Diskette Problems (Continued)
Problem Cause Solution
Solving Hard Drive Problems
Problem Cause Solution
Hard drive error occurs. Hard disk has bad
sectors or has failed.
Use a utility to locate and block
usage of bad sectors. If necessary,
reformat the hard disk.
Disk transaction problem. Either the directory
structure is bad or there
is a problem with a file.
In Windows 2000 and Windows
XP, right-click Start, click Explore,
and select a drive. Select File >
Properties > Tools. Under
Error-checking, click Check
Now.
Drive not found (identified). Loose cable. Check cable connections.