Troubleshooting guide

Product diagnostics
Table 1-4 Product diagnostics
Topic Location
Exploring the contents on the
Documentation and Diagnostics CD
For information on using the CD as a documentation tool or
a diagnostics tool, see the instructions on the CD.
The Documentation and Diagnostics CD includes:
●
Setup and Troubleshooting Guide
●
Service and Technical Reference Guide
●
Safety and Comfort Guide
●
Safety & Regulatory Information Guide
●
HP Insight Diagnostics utility
●
User task-specific instructions
Locating diagnostics tools For diagnostics tools, see the following resources :
●
The Documentation and Diagnostics CD contains the
HP Insight Diagnostics utility. To use this utility, see
Troubleshooting on page 22.
●
Use utilities such as:
◦
Instant Chat
◦
Instant Support
◦
Diagnose Problem
●
To access information about your workstation, visit
http://www.hp.com/go/workstationsupport.
●
Use the Start > Support menu selection on your
workstation.
Determining the meaning of beeps
and LED codes
Refer to Diagnostic lights and audible (beep) codes
on page 28 for detailed information about beep and Light
Emitting Diode (LED) codes applicable to the workstation.
Accessing Web-based support tools
to resolve workstation problems
Refer to Instant Support and Active Chat on page 23 for
more information on how to receive support.
Product updates
Table 1-5 Product updates
Topic Location
Locating the latest software,
BIOS, and drivers
Verify that you have the latest drivers for your system by
visiting
http://www.hp.com/go/workstationsupport.
Reinstalling the operating system Refer to Setting up operating system software in this document
for more information on how to load the operating system.
ENWW Product diagnostics 5