Troubleshooting guide

Troubleshoot a Problem .................................................................................... 14
Instant Support/Active Chat .............................................................................. 14
Customer Advisories ......................................................................................... 14
Product Change Notifications ............................................................................ 14
Helpful Hints ...................................................................................................................... 15
At Startup .......................................................................................................... 15
During Operation ............................................................................................... 15
Customizing the Monitor Display ....................................................................... 16
Power-On Self Test (POST) Error Messages .................................................................................... 16
Basic Troubleshooting ........................................................................................................................ 16
General Problems .............................................................................................................. 16
Hardware Installation Problems ......................................................................................... 18
Diagnostic Lights and Audible (Beep) Codes .................................................................... 19
Calling Technical Support .................................................................................................................. 22
iv ENWW