Troubleshooting guide

●
Note the applications you were using when you d the issue.
●
Note the power supply BIST status, if applicable.
●
Be prepared to spend the time necessary troubleshooting the problem with the service technician.
NOTE When calling in for service or support, you may be asked for the Product Number
(example: PS988AV) of your workstation. If your workstation has a Product Number, it is generally
located next to the 10- or 12-digit Serial Number of your workstation.
NOTE Refer to Ventilation, COA Label, and Serial Number Label Information for the location
of the Serial Number label on your workstation. In general, the Serial Number and Product
Number label are located at the rear of the workstation.
For a listing of all worldwide technical support phone numbers, visit http://www.hp.com/support, select
your region and click Contact HP in the upper-left corner.
ENWW Calling Technical Support 23