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crystal.bk : notice.fb4 Page ii Monday, March 23, 1998 6:05 AM Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
crystal.bk : title.
crystal.bk : title.fb4 Page iv Monday, March 23, 1998 4:09 AM Welcome to Your HP Kayak XU & XW PC Workstations Congratulations on the purchase of your new Hewlett-Packard Kayak XU or XW PC Workstation. These high-performance PC Workstations are equipped with: • One or two PentiumTM II processors, with 100 MHz bus support, in slots for easy processor upgrading. • Intel 440BX AGPset optimized for Pentium II for concurrent transactions through the processor bus, AGP bus, PCI bus, and memory.
crystal.bk : title.fb4 Page v Monday, March 23, 1998 4:09 AM • Seven mass storage shelves: ❒ Five front-access shelves ❒ Two internal shelves. • Six slots for accessory boards: ❒ ❒ ❒ ❒ NOTE One AGP (Accelerated Graphics Port) slot Three 32-bit PCI (Peripheral Component Interconnect) slots One 16-bit ISA (Industry Standard Architecture) slot One combination ISA or PCI slot. • A CD-ROM drive. • An integrated 16-bit full duplex high fidelity audio interface. • An HP enhanced keyboard.
crystal.bk : title.fb4 Page vi Monday, March 23, 1998 4:09 AM Who This Manual Is For This manual is for anyone who wants to: • • • • • Set up the PC Workstation for the first time. Configure the PC Workstation. Add accessories to the PC Workstation. Troubleshoot problems on the PC Workstation. Find out where to get more information and support. Important Safety Information WARNING If you have any doubt that you can lift the PC Workstation or display safely, do not try to move it without help.
crystal.bk : title.fb4 Page vii Monday, March 23, 1998 4:09 AM WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge, disassemble, or burn the old battery. Replace the battery only with the same or equivalent type recommended by the manufacturer. The battery is a lithium battery which does not contain heavy metals; nevertheless, in order to protect the environment, do not dispose of the batteries in household waste.
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crystal.bk : crystal.toc Page ix Monday, March 23, 1998 4:09 AM Contents 1 Setting Up and Using Your PC Workstation Unpacking Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3 Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
crystal.bk : crystal.toc Page x Monday, March 23, 1998 4:09 AM Recycling an Old HP PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . 21 2 How to Install Accessories Inside Your PC Workstation Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
crystal.bk : crystal.toc Page xi Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 58 If Your PC Workstation Does Not Start Properly . . . . . . . . . . . . . . .
crystal.bk : crystal.toc Page xii Monday, March 23, 1998 4:09 AM If You Have a Network Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If Your PC Workstation Has an Audio Problem . . . . . . . . . . . . . . . . . . . . 73 74 Using HP MaxiLife to Diagnose Problems . . . . . . . . . . . . . . . . . . . . 75 Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 HP Hardware Diagnostics Utility . . . . . . . . . . . . . . . . .
crystal.bk : crystal.toc Page xiii Monday, March 23, 1998 4:09 AM The HP Summary Screen and Setup Program . . . . . . . . . . . . . . . . . 101 Viewing the HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting the HP Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Saving Your Changes and Leaving Setup . . . . . . . . . . . . . . . . . . . . . . . . 101 101 102 Configuring Your Network Connection . . . . . . . . . . . . . . . . . . . . . .
crystal.bk : crystal.toc Page xiv Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Your HP-Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . .
crystal.bk : crystal.toc Page xv Monday, March 23, 1998 4:09 AM Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Regulatory Information and Warranty . . . . . . . . . . . . . . . . . . .
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crystal.bk : cryst-1.fb4 Page 2 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Unpacking Your PC Workstation Unpacking Your PC Workstation WARNING If you are in any doubt that you can lift the PC Workstation and the display safely, do not try to move them without help. 1 When you receive your PC Workstation, unpack all of the components: • Computer and power cords • Display and its video cable • HP enhanced keyboard, mouse, and headphones • Manuals and driver kit.
crystal.bk : cryst-1.fb4 Page 3 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Connecting the Mouse, Keyboard, Display and Printer Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, and display to the back of the PC workstation. The connectors are shaped to go in one way only. Tighten the display cable attachment screws.
crystal.bk : cryst-1.fb4 Page 4 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Connecting to a Network Connecting to a Network Your PC Workstation has a 10BT/100TX LAN interface adapter. The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations and automatically detects which network type is being used. 1 Connect the RJ-45 plug on your network cable to the LAN connector on the LAN Adapter. Push the plug into the connector until the plug clicks into place.
crystal.bk : cryst-1.fb4 Page 5 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Connecting Audio Accessories Connecting Audio Accessories Your PC Workstation has a Headphone Out jack and a Microphone In jack on the Audio Front Panel (see page 98 for more information). A LINE IN jack, LINE OUT jack, MIC IN jack, and MIDI/Joystick connector are located on the rear panel (see page 95 for details).
crystal.bk : cryst-1.fb4 Page 6 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Connecting an External SCSI Accessory Connecting an External SCSI Accessory Your PC Workstation is equipped with an UltraWide 16-bit SCSI connector for external SCSI devices. When an external SCSI device is connected, the UltraWide 16-bit SCSI controller automatically switches to non-Ultra mode (maximum capacity of 20 MBs per second).
crystal.bk : cryst-1.fb4 Page 7 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Connecting an External SCSI Accessory 3 Connect the SCSI accessory to your PC Workstation’s external 16-bit SCSI connector with a shielded SCSI cable. 4 Refer to the manual provided with the SCSI accessory to learn how to install any software that may be necessary to use it. NOTE The total length of the external SCSI cables should not exceed 3 meters (approximately 10 feet).
crystal.bk : cryst-1.fb4 Page 8 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Connecting the Power Cords Connecting the Power Cords 1 Remove any warning labels that may be covering the computer’s power connector on the rear of the computer. 2 Connect the power cords to the display and the computer. (The connectors are shaped to go in one way only.
crystal.bk : cryst-1.fb4 Page 9 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Your PC Workstation’s Hardware Control Panel Your PC Workstation’s Hardware Control Panel The hardware control panel is located on the front of your PC Workstation.
crystal.bk : cryst-1.fb4 Page 10 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Starting and Stopping Your PC Workstation Starting and Stopping Your PC Workstation Starting Your PC Workstation for the First Time If your PC Workstation has preinstalled software, it is initialized the first time you start the PC Workstation. The software initialization process takes a few minutes.
crystal.bk : cryst-1.fb4 Page 11 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Starting and Stopping Your PC Workstation • The current date and time. • The type of printer (for example, HP LaserJet 5L). This is shown on the front of the printer. You also need to enter the connection used by the printer. 3 While the initialization program is running, you can complete the Warranty Registration card that came with this manual.
crystal.bk : cryst-1.fb4 Page 12 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Starting and Stopping Your PC Workstation When you switch on the computer, it carries out the Power-On-SelfTest (POST) while the PC Workstation’s logo is displayed. If you wish to view the POST details, press to get the HP Summary Screen. If there is an error in the POST, the error will automatically be displayed. For details, refer to “If a POST Error Message is Displayed” on page 61.
crystal.bk : cryst-1.fb4 Page 13 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Keyboard Using Your HP Enhanced Keyboard The HP enhanced keyboard includes soft keys you can use to: • • • • • • Display and configure the actions assigned to keys. Perform one-touch shortcuts to start applications, open files, or open sites on the WWW. Launch the Internet browser supplied with your system. Lock or suspend your PC Workstation.
crystal.bk : cryst-1.fb4 Page 14 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Keyboard Menu Key Pressing the Menu soft key displays the soft key section of the HP enhanced keyboard on your screen. Click any of the keys on the screen to display the action assigned to an individual key or to change or assign an action to a key. Shortcut keys are provided specifically for user-defined actions.
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crystal.bk : cryst-1.fb4 Page 16 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Mouse Using Your HP Enhanced Mouse Context Menu/Alternate Select Button Scroll/Zoom Wheel Click/Select Button XU Models XU Models NOTE Your HP enhanced mouse includes the following additional features: • A combination mouse wheel/button that enables you either to scroll down by pushing the mouse wheel forwards and scroll up by pushing it backwards.
crystal.bk : cryst-1.fb4 Page 17 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Using Your HP Enhanced Mouse Context Menu/Alternate Select Button XW Models Additional Control Button for 3D CAD/CAM Applications Click/Select Button XW Models NOTE Your HP enhanced mouse includes the following additional features: • A third control button — useful when using certain 3D CAD, CAM and other graphics-intensive Windows NT applications.
crystal.bk : cryst-1.fb4 Page 18 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Setting Passwords Setting Passwords You can set two passwords, the Administrator (or Supervisor) password and the User password, to provide two levels of protection for your PC Workstation. You set both passwords using the Security menu in the Setup program ( refer to “The HP Summary Screen and Setup Program” on page 101).
crystal.bk : cryst-1.fb4 Page 19 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Setting Passwords NOTE If you forget your password, refer to “If You Have Forgotten Your Password” on page 72. Setting a User Password A User password can only be set if an Administrator password has already been set. Set a User password to: • Provide a power-on password prompt to prevent your PC Workstation being started or used in your absence.
crystal.bk : cryst-1.fb4 Page 20 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Using Power Management Using Power Management Power management enables you to reduce your PC Workstation’s overall power consumption by slowing down the PC Workstation’s activity when it is idle. To configure power management, refer to the Power menu in the Setup program. ( refer to “The HP Summary Screen and Setup Program” on page 101, for more information).
crystal.bk : cryst-1.fb4 Page 21 Monday, March 23, 1998 4:09 AM 1 Setting Up and Using Your PC Workstation Recycling an Old HP PC Workstation Recycling an Old HP PC Workstation HP has a strong commitment towards the environment. This HP PC Workstation has been designed to respect the environment as much as possible. HP can take an old computer back for recycling when it reaches the end of its useful life. In several countries, HP has a product take-back program.
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crystal.bk : cryst-2.fb4 Page 23 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC Workstation.
crystal.bk : cryst-2.fb4 Page 24 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Supported HP Accessories Supported HP Accessories This chapter describes how to install memory, mass storage devices, and accessory boards in your computer. Internal Mass Storage Devices 5 Pairs of Rails for Front Access Devices: - 3.5-inch disk drive rails - 5.
crystal.bk : cryst-2.fb4 Page 25 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover Removing and Replacing the Cover WARNING For your safety, never remove the PC Workstation’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC Workstation before switching it on again. Removing the Cover 1 Switch off the display and computer.
crystal.bk : cryst-2.fb4 Page 26 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover 4 Lift the two latches on the front sides of the computer upwards. 5 Grasp the cover on the sides at the back of the computer and slide it forwards and off the computer.
crystal.bk : cryst-2.fb4 Page 27 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover Replacing the Cover 1 Ensure that you have installed all your accessories and that all internal cables are properly connected and safely routed. 2 Ensure that the two latches on the front sides of the cover are lifted up, and that the lock is unlocked.
crystal.bk : cryst-2.fb4 Page 28 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Removing and Replacing the Cover 4 Lower the latches on the front sides of the cover. 5 If required, lock the cover using the key provided. 6 Reconnect all the power cables. Intrusion Monitor Your PC Workstation is equipped with an intrusion monitor, which is located on the front of the PC Workstation, behind the Hardware Control Panel.
crystal.bk : cryst-2.fb4 Page 29 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Moving the Power Supply Moving the Power Supply You can slide the power supply unit out of the computer to improve access to the system board and the cables at the rear of the disk drives. 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover (see page 25).
crystal.bk : cryst-2.fb4 Page 30 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Moving the Power Supply WARNING To avoid electrical shock, do not open the power supply. 6 Slide the power supply out of the computer until it stops—the power supply unit remains connected to the computer. Power Supply Slide the power supply unit clear of the computer Replacing the Power Supply after Installing Accessories 1 Check that all internal cables are safely routed.
crystal.bk : cryst-2.fb4 Page 31 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Memory Installing Memory Main Memory Modules If you need more main memory to run your application software, you can install up to 1GB of memory in four DIMM slots. Main memory upgrades are available in single 32 MB, 64 MB and 128 MB Non-Buffered ECC SDRAM or 256 MB Registered ECC SDRAM memory modules.
crystal.bk : cryst-2.fb4 Page 32 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Memory 4 Remove the fan connection to the system board and lift the airflow guide completely out of PC Workstation’s case. 5 Remove the Ultra wide 16-bit SCSI cable from the system board. 6 Remove the power supply and the transparent airflow guide covering the processor sockets (if needed). 7 Remove the floppy disk drive data cable from the system board.
crystal.bk : cryst-2.fb4 Page 33 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Memory 9 Slide the memory module into the slot at 90° to the system board (with the cutouts furthest away from the processor).
crystal.bk : cryst-2.fb4 Page 34 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Memory Installing More Memory on the Video Adapter For XU Models Your PC Workstation is equipped with a video adapter that supports 2D and 3D graphics. If you need to have more video memory to display more colors, higher resolutions, or for increased speed, you can install more video memory on the video adapter.
crystal.bk : cryst-2.fb4 Page 35 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Memory 4 Replace the video adapter in the computer. Carefully slide the board back into its accessory slot. Firmly press the board into the socket. Make sure that the board slides into the socket completely and does not touch components on other boards. Secure the video adapter. 5 Install any other accessories before replacing the cover (see page 27).
crystal.bk : cryst-2.fb4 Page 36 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices If you need extra mass storage space for your application software, you can install additional mass storage devices. The computer has two internal shelves (for hard disk drives) and five front-access drive shelves (for front-access drives and hard disk drives). Your computer is supplied with one 3.
crystal.bk : cryst-2.fb4 Page 37 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Connecting Devices If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data cables. The data cables and connectors provided are shown below: 16-bit SCSI with five 68-pin SCSI connectors Cable with one connector for 3.
crystal.bk : cryst-2.fb4 Page 38 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Which Data Connectors Your PC Workstation has the following cables and connectors which may be used by mass storage devices: to Use Which Power Connectors to Use • A cable for UltraWide 16-bit SCSI with five connectors. • A cable for UltraNarrow 8-bit SCSI with two connectors. • A flexible disk drive cable with a single connector.
crystal.bk : cryst-2.fb4 Page 39 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Installing a Hard Disk Drive Disk Striping This PC Workstation has an integrated Ultra SCSI controller, an Ultra SCSI interface board and an integrated Ultra ATA-33 IDE controller. • The Ultra ATA-33 IDE controller, on the PCI bus, supports up to two fast (33 MB per second) IDE devices.
crystal.bk : cryst-2.fb4 Page 40 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Before Installing a SCSI Hard Disk If you are installing an additional SCSI drive, you should assign an unused SCSI address to this accessory. SCSI addresses range from 0 to 7 for Ultra narrow 8-bit SCSI and from 0 to 15 for Ultra wide 16-bit SCSI.
crystal.bk : cryst-2.fb4 Page 41 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 5 Slide the power supply out to improve access to the internal shelf (see page 29). 6 Slide the drive into position in the first internal shelf and align the screw holes in the drive with the four self-retaining screws in the drive shelf.
crystal.bk : cryst-2.fb4 Page 42 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 8 Locate the appropriate data cable for the hard disk drive. Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up to five SCSI devices). IDE drives should be connected to a free IDE connector on the IDE cable (you can add up to two IDE devices).
crystal.bk : cryst-2.fb4 Page 43 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Installing a Hard Disk Drive in a Front-Access Shelf NOTE To ensure your hard disk drive is properly located and cooled, you should only install drives that are up to one inch (1”) in height and of a speed equal to or less than 7200 rpm in this shelf. 1 Disconnect the computer’s power cord and any telecommunications cable.
crystal.bk : cryst-2.fb4 Page 44 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 7 Mount the drive on the tray as shown below. Fix the drive to the tray Set the drive on the tray 8 Slide the drive tray into the drive shelf and secure it.
crystal.bk : cryst-2.fb4 Page 45 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 9 Locate the appropriate data cable for the disk drive. Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up to five SCSI devices). IDE drives should be connected to a free IDE connector on the IDE cable (you can add up to two IDE devices).
crystal.bk : cryst-2.fb4 Page 46 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 12 Replace the HP UltraFlow airflow guide and reconnect the fan to the system board (see the illustration on page 29). 13 Install any other accessories before replacing the cover and completing the installation. 14 Follow the instructions below to complete the installation.
crystal.bk : cryst-2.fb4 Page 47 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices Installing a Drive in a Front-Access Shelf These instructions explain how to install a drive (such as a flexible disk drive, a CD-ROM drive, CD-RW drive, or a tape drive) in one of the front-access drive shelves. You should also refer to the manual supplied with the drive for any additional installation instructions.
crystal.bk : cryst-2.fb4 Page 48 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 7 Locate the appropriate data cable for the device. Wide SCSI devices should be connected to a free SCSI connector on the SCSI cable (you can add up to five SCSI devices). IDE drives should be connected to a free IDE connector on the IDE cable (you can add up to two IDE devices).
crystal.bk : cryst-2.fb4 Page 49 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Mass Storage Devices 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side. Store the panel in a safe place. Unclip and lift out the plastic panel 11 Install any other accessories before replacing the cover and completing the installation. Completing the Installation of a Drive Setup appears.
crystal.bk : cryst-2.fb4 Page 50 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Accessory Boards Installing Accessory Boards CAUTION Static electricity can damage electronic components. Turn OFF all equipment. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the computer while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.
crystal.bk : cryst-2.fb4 Page 51 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Accessory Boards 4 Unscrew and remove the slot cover. Store it in a safe place. If the slot cover is tight, loosen the screws on the adjacent slots. Unscrew and remove the slot cover 5 Hold the board horizontally by its “top” edge. Slide it into the board guide of the chosen slot. Do not bend the board.
crystal.bk : cryst-2.fb4 Page 52 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing Accessory Boards 7 Secure the board by replacing the slot cover screw. If you loosened the screws on adjacent slots, remember to tighten them. Secure the board in position 8 Install any other accessories before replacing the cover (see page 27). Reconnect all cables and power cords.
crystal.bk : cryst-2.fb4 Page 53 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing a Processor Installing a Processor Some operating systems support a second processor for enhanced performance. Contact your authorized reseller for up-to-date information. NOTE The Setup program provides an option to disable the second processor. 1 Disconnect the computer’s power cord and any LAN or telecommunications cable. 2 Remove the computer’s cover (see page 25).
crystal.bk : cryst-2.fb4 Page 54 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing a Processor 7 The system board has two processor sockets and a VRM slot for each processor. If you are changing the existing processor, remove it from the socket by squeezing the tabs at the top and bottom of the processor and gently pulling the processor away from the system board. Then remove the VRM for the processor.
crystal.bk : cryst-2.fb4 Page 55 Monday, March 23, 1998 4:09 AM 2 How to Install Accessories Inside Your PC Workstation Installing a Processor Completing the Installation of a Processor NOTE 1 Verify that the system board bus speed switches are correctly configured for the processor. If two processors are installed, both must operate at the same bus speed and processor speed. Refer to the manual supplied with the processor to verify which bus and processor speeds are supported.
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crystal.bk : cryst-3.fb4 Page 57 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation This chapter deals with problems you may encounter when using your PC Workstation.
crystal.bk : cryst-3.fb4 Page 58 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation Solving Problems Solving Problems This chapter can help you solve most problems you might have with your PC Workstation. If you are unable to solve your problem after following the advice in this chapter, refer to "Hewlett Packard Support and Information Services", on page 139. HP Summary Screen The HP Summary Screen provides information about your PC Workstation’s current configuration.
crystal.bk : cryst-3.fb4 Page 59 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly If Your PC Workstation Does Not Start Properly Use this section if your PC Workstation does not start properly when you turn it on, and you experience one of the following symptoms: Your PC Workstation’s display is blank and there are no error messages. • You cannot change any values in the Setup program. • A POST error message is displayed.
crystal.bk : cryst-3.fb4 Page 60 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly Check Internal Items If the PC Workstation still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions. Disconnect the PC Workstation from any telecommunications network. 3 Remove the cover.
crystal.bk : cryst-3.fb4 Page 61 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly 5 Replace the cover. 6 Reconnect all cables and power cords. 7 Turn on the display and computer. Rebuild Your PC Workstation’s Components If your PC Workstation still does not start properly, remove all boards and accessories, except the hard disk drive and video board. Start the PC Workstation.
crystal.bk : cryst-3.fb4 Page 62 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Does Not Start Properly If the PC Workstation then starts, but POST still persists in reporting an Clearing the error, clear the current configuration memory values and reinstall the PC Workstation’s Configuration Memory built-in default values: 1 Turn off the PC Workstation, disconnect the power and cables, and remove the cover.
crystal.bk : cryst-3.fb4 Page 63 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If You Cannot Turn Off Your PC Workstation If You Cannot Turn Off Your PC Workstation Use this section if you cannot turn off your PC Workstation, the power indication light is red, and you hear a “buzzing” sound. CAUTION • Check if your PC Workstation is locked, whereby “power-off” is not allowed.
crystal.bk : cryst-3.fb4 Page 64 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If Your PC Workstation Has a Hardware Problem This section describes what to do if you have problems with your display, disk drives, printer, accessory boards, keyboard, or mouse.
crystal.bk : cryst-3.fb4 Page 65 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem Other Display Problems If the display image is not aligned with the screen, use the display’s controls to center the image (refer to the display manual for instructions). If the screens generated by the applications do not appear to be correct, check the application’s manual to find out which video standard is required.
crystal.bk : cryst-3.fb4 Page 66 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If Your Printer Does Not Work • Make sure the printer’s power switch is ON. • Verify that the power cord is plugged into the power outlet and the printer. • Verify that you have the correct cable for the printer. Make sure that it is securely connected to the correct connector (port) on the PC Workstation and printer. • Check that the printer is online.
crystal.bk : cryst-3.fb4 Page 67 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem • Check that the Flexible Disks item and the Write on Flexible Disks item are not set to locked in the Setup program (Security > Hardware Protection). • Clean the flexible disk drive using a diskette cleaning kit. • Check that the disk power and data cables are correctly connected.
crystal.bk : cryst-3.fb4 Page 68 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If the CD-ROM Drive Has a Problem WARNING Be sure to disconnect the power cord and any telecommunication cables from your computer before you remove the cover to check the cable connections or jumper settings. To avoid electric shock and harm to your eyes by laser light, do not open the CD-ROM drive enclosure.
crystal.bk : cryst-3.fb4 Page 69 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem No Sound from the CD-ROM Drive If you are having problems with sound when playing a CD: • Check that the volume control (if present) on the CD-ROM or CD-RW drive front panel is not set to the minimum. • Ensure that the disk in the drive is an audio disk and not a photo CD or data CD.
crystal.bk : cryst-3.fb4 Page 70 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem The CD-ROM Drive Does not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button. To eject a CD-ROM disk using the manual eject button, proceed as follows: 1 If the CD-ROM drive manual eject button is not visible, remove the front bezel covering the drive.
crystal.bk : cryst-3.fb4 Page 71 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Hardware Problem If an Accessory Board Does not Work Carry out the following checks: • Check that the accessory board has been firmly installed in the slot. • Check that the accessory board has been correctly configured. • Check that the accessory board is not using memory, I/O addresses, an IRQ, or DMA also used by the PC Workstation.
crystal.bk : cryst-3.fb4 Page 72 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem If Your PC Workstation Has a Software Problem If You Have Forgotten Your Password ❒ If you forget the User Password and the Administrator password is set and known: 1 Switch off the PC Workstation. 2 Restart the PC Workstation. 3 Wait for the message 4 Press Setup. to start Setup. 5 Type the Administrator password to enter Setup.
crystal.bk : cryst-3.fb4 Page 73 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem If You Can’t Start the Setup Program This may happen if the copy of the PC Workstation’s configuration stored in memory is corrupted. You will need to erase this bad configuration. Refer to “Clearing the PC Workstation’s Configuration Memory” on page 62 for more information on how to do this.
crystal.bk : cryst-3.fb4 Page 74 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation If Your PC Workstation Has a Software Problem 2 Insert the CD-ROM containing the HPIEDIAG utility in the CD-ROM drive. 3 Make the CD-ROM drive the current drive by typing, for example, D: if D is the letter of your CD-ROM drive. 4 Change to the DIAG directory by typing: CD\LAN\DIAG 5 Start the HPIEDIAG utility by typing: HPIEDIAG the instructions on the screen. . .
crystal.bk : cryst-3.fb4 Page 75 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor working properly. Pre-Boot Checks When you press your PC Workstation’s on/off button, HP MaxiLife will check your system before it initiates the start-up sequence.
crystal.bk : cryst-3.fb4 Page 76 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems POST Phase Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following screens will appear in this phase: HP KAYAK XU Error! POST XXXX No errors occurred. A POST error occurred. Refer to “If a POST Error Message is Displayed” on page 61 for more information.
crystal.bk : cryst-3.fb4 Page 77 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems System Info. System information is displayed on the LCD one screen at a time and should detail the following: • • • Bios version Number & speed of processors • To view these details, use the information screens.
crystal.bk : cryst-3.fb4 Page 78 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation Using HP MaxiLife to Diagnose Problems If an error is detected, an error screen appears indicating the problem. To continue viewing the test results of the other system components, press the control button. COMPONENT Next Fan CPU Next For example, if there is a problem with a fan, an alarm will sound and the following error screen will appear.
crystal.bk : cryst-3.fb4 Page 79 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation HP Hardware Diagnostics Utility HP Hardware Diagnostics Utility The Hardware Diagnostics utility helps you to diagnose hardwarerelated problems on HP PCs and PC Workstations. It is a series of tools designed to help you to: Installing this Utility • Check the configuration of your system and verify that it is functioning correctly. • Diagnose hardware-related problems.
crystal.bk : cryst-3.fb4 Page 80 Monday, March 23, 1998 4:09 AM 3 Troubleshooting Your PC Workstation HP Hardware Diagnostics Utility Starting This Diagnostics Utility To start the Hardware Diagnostics utility: 1 Quit all applications, shut down the operating system and restart your PC. a If you are going to run this utility from a diskette, insert it into the flexible disk drive before you restart the PC. On restarting, this utility will run automatically, displaying the Welcome screen.
crystal.bk : cryst-4.fb4 Page 81 Monday, March 23, 1998 4:09 AM 4 Technical Information This chapter provides technical information about your PC Workstation and includes information on the HP Setup program.
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crystal.bk : cryst-4.fb4 Page 83 Monday, March 23, 1998 4:09 AM 4 Technical Information Features Feature: Description: Rear connectors • • • • • • • • • Mini-DIN mouse Mini-DIN keyboard 25-pin parallel 9-pin serial (two, buffered) Two USB connectors Joystick/Dual MIDI connector LINE IN jack (3.5 mm) LINE OUT jack (3.5 mm) MIC IN jack (3.5 mm) 25-pin parallel connector • • Mode: Centronics or bidirectional modes (ECP/EPP) Parallel port: 1 (378h, IRQ 7), 2 (278h, IRQ 5), or Off.
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crystal.bk : cryst-4.fb4 Page 85 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications System Specifications Power Consumption Information XU\XW Models Maximum power consumption 260 W Typical consumption with: • • Off 1. NOTE One processor installed Two processors installed approx. 85 W approx. 99 W 2.5 W1 The power supply in your PC Workstation continues to supply power to the CMOS memory, even when switched off.
crystal.bk : cryst-4.fb4 Page 86 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications IRQs, DMAs, and I/O Addresses Used by Your PC Workstation The IRQ, DMA, and I/O address mappings shown here are for a basic configuration. The resources used by your PC Workstation may vary, depending on which accessory boards are bundled with the PC Workstation. Resources are allocated by the system BIOS or the Plug and Play operating system.
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crystal.bk : cryst-4.fb4 Page 88 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications Audio Features Feature: Description: Digitized Sounds • • • • • • • • • Music Synthesizer • • Compatible SoundBlaster® Pro Adlib® /OPL3® 16-bit and 8-bit stereo sampling from 4 kHz to 55.
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crystal.bk : cryst-4.fb4 Page 90 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications Video Features Resolution and Pixel Depth Resolution Matrox HP Visualize FX4 AccelEclipse II 640x480 8, 16, 24, 32 8, 24 24 800x600 8, 16, 24, 32 8, 24 24 1024x768 8, 16, 24, 32 8, 24 24 1280x1024 8, 16, 24, 32 8, 24 24 1600x1200 8, 16, 24 8, 24 Not supported. 1920x1080 8, 16, 24 Not supported. Not supported. 1920x1200 8, 16 Not supported. Not supported.
crystal.bk : cryst-4.fb4 Page 91 Monday, March 23, 1998 4:09 AM 4 Technical Information System Specifications NOTE The video drivers and adapter card supplied for your operating system will determine the available video resolutions and the number of displayable colors. For further information, refer to HP’s online Customer Information. To learn how to access this information, see “Using Your HP Enhanced Keyboard” on page 13.
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crystal.bk : cryst-4.fb4 Page 94 Monday, March 23, 1998 4:09 AM 4 Technical Information The HP FastRAID Option The HP FastRAID Option HP FastRAID uses RAID technology to accelerate the performance of your PC’s hard drives. Rather than focussing on data protection, as with server-based RAID technologies, HP FastRAID brings top performance to your computer.
crystal.bk : cryst-4.fb4 Page 95 Monday, March 23, 1998 4:09 AM 4 Technical Information The PC Workstation’s Rear Connectors The PC Workstation’s Rear Connectors 9-pin Serial Port Connectors: Port B (left)/Port A (right) 25-pin Parallel Port Connector Keyboard (right) and Mouse (left) Connectors MIDI/Joystick Connector USB Connectors (two) 3.
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crystal.bk : cryst-4.fb4 Page 97 Monday, March 23, 1998 4:09 AM 4 Technical Information System Connectors and Switches Internal Audio Connectors The PC Workstation’s system board has several connectors that allow you to internally connect to other devices.
crystal.bk : cryst-4.fb4 Page 98 Monday, March 23, 1998 4:09 AM 4 Technical Information System Connectors and Switches Audio Front Panel Connector The Audio Front Panel Connector, labeled “Audio Front Panel,” is a 10-pin connector that links the system board with the multimedia Front Panel.
crystal.bk : cryst-4.fb4 Page 99 Monday, March 23, 1998 4:09 AM 4 Technical Information System Connectors and Switches Front Panel Microphone The Front Panel Microphone Connector, labeled “Front Panel Micro,” is a 3-pin connector. The Audio signal from this connector is directly Connector mixed with the signal from the rear panel Microphone jack.
crystal.bk : cryst-4.fb4 Page 100 Monday, March 23, 1998 4:09 AM 4 Technical Information System Connectors and Switches Switch1 Use Switch to: 6 - CLEAR CMOS Retain or clear CMOS memory: • • 7 - PSWRD Enable or clear (and disable) User and System Administrator Passwords stored in EEPROM: • • 8 - KEYB power on 10 - BIOS Recovery Mode 1. UP to enable passwords — DEFAULT DOWN to clear passwords.
crystal.bk : cryst-4.fb4 Page 101 Monday, March 23, 1998 4:09 AM 4 Technical Information The HP Summary Screen and Setup Program The HP Summary Screen and Setup Program This section introduces the HP Summary Screen and the HP Setup program. You can use the Summary Screen and the Setup program to configure your PC Workstation and solve configuration problems with your PC Workstation.
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crystal.bk : cryst-4.fb4 Page 103 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring Your Network Connection Configuring Your Network Connection Use the information in this section if your PC Workstation comes with an HP-supplied integrated network solution. You must use the PC Workstation's Setup program (described on page 101) to change the integrated Ethernet interface settings. The following table summarizes which network options you can set using the Setup program.
crystal.bk : cryst-4.fb4 Page 104 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring Your Network Connection To enable starting from the network: 1 With the Setup program running (see page 101), use the key to select the Security menu. 2 Press or to highlight the line Boot Devices Security and press to select the submenu. 3 Highlight the line Start from Network and press the option to Enabled.
crystal.bk : cryst-4.fb4 Page 105 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Configuring a SCSI Accessory There are two ways to configure a SCSI accessory: NOTE • SCSISelect — for use with Internal Wide 16-bit SCSI devices & HP FastRAID (Adaptec). • SCSI Configuration Utility — for use with External and Internal 16/8-bit SCSI devices (Symbios). You cannot boot from a device connected to the Symbios controller when HP FastRAID is installed.
crystal.bk : cryst-4.fb4 Page 106 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory The Options menu is displayed. SCSISelect(TM) Utility v1.xxx Would you like to configure the host adapter, or run the SCSI disk utilities? Select the option and press . Press to switch between color and monochrome modes.
crystal.bk : cryst-4.fb4 Page 107 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory SCSI Channel Interface Definitions: • Host Adapter SCSI ID Changes the adapter SCSI ID from its default value of 7. • SCSI Parity Checking Enable or disable host adapter SCSI parity checking. Most currently available SCSI devices do support SCSI parity. You should disable SCSI Parity Checking if any of the attached SCSI devices do not support SCSI parity.
crystal.bk : cryst-4.fb4 Page 108 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Boot Device Configuration Menu This menu lets you configure the SCSI boot device. To find out the SCSI ID of a specific SCSI device, you can run the SCSI Disk Utilities (refer to page 112). Boot Device Configuration Select SCSI peripheral from which to boot To view peripheral by ID# select “SCSI Disk Utilities” from previous menu Boot SCSI ID ..............................................
crystal.bk : cryst-4.fb4 Page 109 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory SCSI Device Configuration Menu This menu lets you configure parameters for each SCSI device on the SCSI bus. To configure a specific SCSI device, you need to know which SCSI ID it uses. To know the SCSI ID of a specific SCSI device, you can run the SCSI Disk Utilities (refer to page 112). SCSI Device ID SCSI Device Configuration #0 #1 #2 #3 Initiate Sync Negotiation...
crystal.bk : cryst-4.fb4 Page 110 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory • Initiate Wide Negotiation This option determines whether the SCSI channel attempts 16-bit data transfer instead of 8-bit data transfer. • Send Start Unit Command When set to Yes this option reduces the load on your computer’s power supply by allowing the interface to power-up SCSI devices one-at-a-time when you start your computer.
crystal.bk : cryst-4.fb4 Page 111 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory • Plug and Play Scam Support When enabled, this option automatically configures Plug and Play compatible SCSI devices. For SCSI devices that do not support Plug and Play, set this option to Disabled. By default, it is enabled. • Extended BIOS Translation for DOS Drives >1 GByte This option is no longer used (and must always be “Enabled”).
crystal.bk : cryst-4.fb4 Page 112 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory SCSI Disk Utilities When the SCSI Disk Utilities are selected from the initial Options menu, the SCSISelect utility scans the SCSI bus and lists all the SCSI devices on the SCSI bus. The list shows the SCSI ID and name of each SCSI device. You can use this list to discover the SCSI ID of any device on the SCSI bus.
crystal.bk : cryst-4.fb4 Page 113 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Using the SCSI Configuration Utility The Symbios Logic SCSI Configuration Utility lets you view and change the default configuration for your host adapter and all SCSI devices connected to it, or for individual SCSI devices. Default Settings You Can Change The following two tables show the configuration settings you can change.
crystal.bk : cryst-4.fb4 Page 114 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Starting the SCSI Configuration Utility You access the SCSI Configuration Utility by pressing when the message Press F6 to start Configuration Utility... is displayed during the PC Workstation’s start-up routine. A further message is then displayed: Please wait, invoking Configuration Utility... before the Main menu of the Symbios Logic SCSI Configuration utility appears.
crystal.bk : cryst-4.fb4 Page 115 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Adapter Boot Order This option is only available when you have more than one host adapter installed. It lets you set the order in which host adapters boot. When you select this option the Boot Order menu is displayed. To change an adapter’s boot order (from the Boot Order menu), select it and press . You are then prompted to enter the new boot sequence number.
crystal.bk : cryst-4.fb4 Page 116 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Adapter Utilities Menu When you select (click on and press Main menu, the Utilities menu is displayed: ) a host adapter from the Symbios Logic SCSI Configuration Utility Version 1.07 1. SYM53C875 Utilities Adapter Setup Device Selections Help. Exit this menu Use arrow keys to select from menu.
crystal.bk : cryst-4.fb4 Page 117 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Adapter Setup Menu When you select Adapter Setup from the Adapter Utilities menu, the Adapter Setup menu is displayed: Symbios Logic SCSI Configuration Utility Version 1.07 1. SYM53C875 Adapter Setup SCAM Support Parity Host SCSI ID Scan Order Removable Media Support CHS Mapping Help. Restore Default Setup. Exit this menu. On Enabled 7 Low to High (0..
crystal.bk : cryst-4.fb4 Page 118 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Host SCSI ID In general it is not advisable to change your host adapter ID from the default value of 7, as this gives it the highest priority on the SCSI bus. However, if you have two adapters sharing the same SCSI devices, you should give one of the adapters a currently-unassigned ID to avoid duplication of SCSI IDs.
crystal.bk : cryst-4.fb4 Page 119 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Device Selections Menu When you select Device Selections from the Adapter Utilities menu, the Device Selections menu is displayed: Symbios Logic SCSI Configuration Utility Version 1.07 1. SYM53C875 Device Selections 0-7 Sync Rate Data Width Dev0 N/A 40 16 Dev1 N/A 40 16 Dev2 N/A 40 16 Dev3 N/A 40 16 Dev4 N/A 40 16 Dev5 N/A 40 16 Dev6 N/A 40 16 SYM53C875 40 16 Device Selections 8-15 Help.
crystal.bk : cryst-4.fb4 Page 120 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Device Setup Menu When you select a device from the Device Selections menu, the Device Setup menu is displayed: Symbios Logic SCSI Configuration Utility Version 1.00 1. SYM53C875 Dev0 N/A Setup Sync Rate (Mega Bytes/sec) Width (bits) Disconnect Read Write I/O Timeout (secs) Scan for Device at Boot Time Scan for SCSI LUNS Queue Tags Format Verify Help. Restore Default Setup Exit this menu.
crystal.bk : cryst-4.fb4 Page 121 Monday, March 23, 1998 4:09 AM 4 Technical Information Configuring a SCSI Accessory Disconnect This option lets you enable or disable disconnects for the device. To optimize SCSI bus performance, this option should be set to Enabled when two or more SCSI devices are connected to the host adapter. Set the option to Disable to achieve slightly better performance when only one SCSI device is connected to the SCSI bus.
crystal.bk : cryst-4.fb4 Page 122 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Using the ArrayConfig Program You can use the ArrayConfigTM program to: • Create a new array, and • Manage existing arrays on your system’s hard disk drives. Creating a New Array Before you create a new array, you will need to do the following: ❒ Back up any existing data that you wish to save on your hard disk drives.
crystal.bk : cryst-4.fb4 Page 123 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Using Express Setup To create an array using Express Setup, you will need to do the following: 1 Select the ArrayConfig menu option by pressing the hot key — the letter that appears in a different color. (The hot key letters are underlined in the following instructions). You can also press the ↑ .
crystal.bk : cryst-4.fb4 Page 124 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program 8 When the next menu appears, select a boot order for the new array. • Select Disk Array will be Boot Drive if you want your computer to boot from the new array. If you selected Optimized for Data Protection in Step 4, booting from an array safeguards the information on your boot drive.
crystal.bk : cryst-4.fb4 Page 125 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Using Custom Setup NOTE To create an array using Custom Setup, you will need to do the following: You can also perform most of these advanced options with the HP RAID Device Manager once you’ve completed the installation and the HP RAID Device Manager has been installed. Refer to the HP RAID Device Manager’s online Help for more information on using this utility.
crystal.bk : cryst-4.fb4 Page 126 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program NOTE When you select a single hard drive for RAID 0, the drive will be striped and optimized using the ARO-1130’s cache memory, but no actual array will be created. A single drive optimized in this way, although significantly faster, will not provide the same level of performance as a two-drive RAID 0 array. 9 When the next screen appears, press to highlight a channel.
crystal.bk : cryst-4.fb4 Page 127 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Select Low-Level Format only if the drives were previously formatted on another system or if you are using drives other than new HP accessory drives (where there’s a possibility of surface defects). Low-level formatting takes a long time for large disk drives. (Refer to the section “Initializing an Array” on page 130 for more information.
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crystal.bk : cryst-4.fb4 Page 129 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program 3 When the list of arrays appears, highlight the array for which you want information and press . 4 View the information that appears on the screen. This includes array type and status, array size, and information about each disk in the array. 5 Press any key to return to the Disk Array Operations menu.
crystal.bk : cryst-4.fb4 Page 130 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program NOTE You can identify individual drives by blinking the drive lights while you are running the HP RAID Device Manager software. Refer to the HP RAID Device Manager Software online documentation for more information. Initializing an Array When you create a new array in Custom Setup, you are automatically prompted to initialize (format) it.
crystal.bk : cryst-4.fb4 Page 131 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program CAUTION A warning appears if you select an array that has partitions. Do not initialize an array with partitions if it contains data you want to keep, because any existing data will be erased. Be especially careful not to initialize your boot array! 5 When the Select Format Mode menu appears, select Initialize Array to Zero (recommended) or Low-Level Format.
crystal.bk : cryst-4.fb4 Page 132 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Follow these steps to add one or two dedicated spares to an alreadyexisting array: 1 Select Disk Array Operations from the Main Menu. 2 Select Add/Delete Spare Drive from the Disk Array Operations menu. 3 Select the array to which you want to add the dedicated spare. 4 Select Add Spare Drive from the Add/Delete Spare menu.
crystal.bk : cryst-4.fb4 Page 133 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Optimizing Performance Check HP’s World Wide Web site for more information on how to optimize the performance of HP FastRAID on your system. Refer to “HP World Wide Web Site” on page 144. To change HP FastRAID settings: • NOTE Click the Start button, select Programs, then HP RAID Device Manager, then RAID Device Manager.To modify the caching parameters, you must set a password.
crystal.bk : cryst-4.fb4 Page 134 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Resolving Problems If you experience problems using the HP FastRAID option, check that: 1 The ARO-1130 adapter BIOS sign-on message appear during bootup? If not, check that the ARO-1130 adapter is properly seated in the RAIDport slot. 2 All SCSI bus cables and power cables are connected.
crystal.bk : cryst-4.fb4 Page 135 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program 4 The External 16/8-bit Symbios BIOS and the FastRAID BIOS cannot be loaded at the same time in BIOS setup. The Symbios BIOS should be disabled (from the Advanced/External and Internal Wide 16/8-bit SCSI window, disable Option ROM Scan). This may be fixed in a later version of the BIOS. Check the World Wide Web at the following site: http://www.hp.
crystal.bk : cryst-4.fb4 Page 136 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program Frequently Asked Questions Q: Can I boot from an array? A: Yes, you can boot without any problem from an array. Q: If you have two UltraWide SCSI drives connected to the RAID controller, does one of them have to be the bootable drive? A: No, the entire RAID array is bootable rather than the individual drives that make up the array.
crystal.bk : cryst-4.fb4 Page 137 Monday, March 23, 1998 4:09 AM 4 Technical Information Using the ArrayConfig Program The only way to boot on the non-RAID device is to go to the SCSISelect Utility, then select Configure/View Interface Settings. Use the arrow keys to select the SCSI Device Configuration, then in the Include in BIOS Scan option, move to the SCSI Device ID to be disabled and press the key.
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crystal.bk : cryst-5.fb4 Page 140 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Introduction Introduction Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service.
crystal.bk : cryst-5.fb4 Page 141 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Your HP-Authorized Reseller Your HP-Authorized Reseller HP-Authorized Resellers have been trained on HP PC Workstation equipment and are familiar with its configuration and environment. Authorized Resellers can also answer questions regarding non-HP hardware, software and systems as well as answer queries about usage not intended for, or not common for, the HP PC Workstation.
crystal.bk : cryst-5.fb4 Page 142 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; the other for support documentation. The software CD-ROM is updated monthly and contains the latest HP drivers and utilities.
crystal.bk : cryst-5.fb4 Page 143 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Hewlett-Packard Information Services Hewlett-Packard Electronic Information Services are available 24 hours a day, 7 days a week, ensuring that the most up-to-date information is always available. HP Forum on CompuServe The HP Systems Forum on CompuServe® is an on-line service, accessible via modem.
crystal.bk : cryst-5.fb4 Page 144 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Hewlett-Packard Information Services HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. To access the HP Forum: • select Keyword Search from the menu, • type HP, • press . This will load the HP Home Page directly onto your screen.
crystal.bk : cryst-5.fb4 Page 145 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Ordering Drivers and BIOS on Diskette Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail.
crystal.bk : cryst-5.fb4 Page 146 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services HP Support Services HP Support Services Hewlett-Packard provides a three-year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase. This warranty coverage will apply from the nearest HP or HP-authorized service outlet.
crystal.bk : cryst-5.fb4 Page 147 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time.
crystal.bk : cryst-5.fb4 Page 148 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Lifeline Telephone Support Please have the following information ready when you call so that your enquiry can be dealt with quickly: • • • Your HP PC Workstation model number and serial number. The operating system version and the configuration. A description of the software installed and the accessories used.
crystal.bk : cryst-5.fb4 Page 149 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: • Resolve complex network problems. • Leverage HP’s alliances with leading Network Operating Systems and Network manufacturers.
crystal.bk : cryst-5.fb4 Page 150 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Summary Summary The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period covered Response time Fee Basic Warranty Parts and labor for HP Three years from Next working day No charge. products: date of purchase. for on-site. first year on-site parts & labor; second and third year parts only.
crystal.bk : cryst-5.fb4 Page 151 Monday, March 23, 1998 4:09 AM 5 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
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crystal.bk : glossary.fb4 Page 153 Monday, March 23, 1998 4:09 AM Glossary 8-bit SCSI Also called narrow SCSI. Ultra narrow SCSI provides data transfer rates of up to 20 MB per second. 10/100BaseT Refers to the 100 Mbit/s network technology over category 5 UTP (unsheilded twisted pair) cable that is compatible with the proposed IEEE 802.3 standard. This technology, which takes the CSMA/CD protocol to 100 MBits/s operation, is also referred to as 802.3u or Fast Ethernet. 16-bit SCSI Also called wide SCSI.
crystal.bk : glossary.fb4 Page 154 Monday, March 23, 1998 4:09 AM Glossary computer. It is used to store information that must be maintained, such as your computer’s configuration. expansion slot A slot inside the computer, connected to the system board, that can be used for accessory boards. controller A device that enables another device (such as a hard disk) to communicate with the computer. extended memory Memory which can be addressed by the processor in the area of memory above the first 1 MB.
crystal.bk : glossary.fb4 Page 155 Monday, March 23, 1998 4:09 AM Glossary jumper An electrically-conductive part that is used to connect two or more points on a circuit board. Commonly used to select configuration options. MPEG Motion Picture Expert Group. A standard for video sequence compression. You can play back MPEG files from the WEB or a video CD-ROM. LAN Local Area Network. A generalpurpose communications network that interconnects a variety of devices within a limited geographical area.
crystal.bk : glossary.fb4 Page 156 Monday, March 23, 1998 4:09 AM Glossary Polyphonic More than one voice played simultaneously. Plug and Play Plug and Play is an architecture designed to simplify installation and configuration of new devices in a PC. POST Power-On Self-Test. A series of tests your computer performs when you switch the computer on. Q-Sound Audio-processing technique to simulate reverb/ surround sound. RAM Random Access Memory. This memory is used to hold programs and data temporarily.
crystal.bk : glossary.fb4 Page 157 Monday, March 23, 1998 4:09 AM Glossary Synthesizer Hardware for generating audio from software. Typical methods used are FM synthesis and wave table synthesis. to the display. terminator A resistor at the end of a data connection cable that prevents the signal from reflecting back along the cable. Total harmonic distortion A specification for quantifying the fidelity of audio processing equipment. Tracks The virtual tracks used by MIDI sequencers.
crystal.bk : glossary.fb4 Page 158 Monday, March 23, 1998 4:09 AM µ-law A method of data compression that enables the sampling of sound at a resolution of 16 bits, but that generates the same quantity of data as an 8-bit sampling rate.
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crystal.bk : bckmttr.fb4 Page 167 Monday, March 23, 1998 4:09 AM FCC (for USA only) Federal Communications Commission Radio Frequency Interference Statement Warning: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
crystal.bk : bckmttr.fb4 Page 168 Monday, March 23, 1998 4:09 AM Notice for the United Kingdom The HP Kayak XU and XW PC Workstations are approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. NL Notice for the Netherlands Bij dit apparaat zijn batterijen geleverd. Wanneer deze leeg zijn, moet U ze niet weggooien maar inleveren als KCA.
crystal.bk : bckmttr.fb4 Page 169 Monday, March 23, 1998 4:09 AM HP Hardware Warranty Important: This is your hardware product warranty statement. Please, read it carefully. Warranty terms may be different in your country. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service Office can give you details. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.
crystal.bk : bckmttr.fb4 Page 170 Monday, March 23, 1998 4:09 AM Limitation of Liability and Remedies THE REMEDIES PROVIDED ABOVE ARE THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
crystal.bk : bckmttr.fb4 Page 171 Monday, March 23, 1998 4:09 AM Obtaining Parts Warranty Service When parts warranty service applies, the customer may be required to run HP-supplied diagnostic programs before a replacement part will be dispatched. The customer must be prepared to supply proof of purchase. The customer shall return some defective parts upon HP demand. In that case, HP will prepay shipping charges for parts returned to the HP parts service center.
crystal.bk : bckmttr.fb4 Page 172 Monday, March 23, 1998 4:09 AM TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement.
crystal.bk : cryst-bc.fb4 Page 173 Monday, March 23, 1998 6:13 AM Your HP PC Workstation’s Physical Characteristics Characteristics: Description: Weight (excl. keyboard and display) 17.1 kilograms (37.6 pounds). Dimensions 41.1 cm (max.) (D) by 21 cm (W) by 41.4 cm (H) (16.18 inches (max) by 8.27 inches by 16.30 inches). Footprint 0.09 m2 (0.95 sq ft). Storage temperature -40 °C to 70°C (-40 °F to 158 °F). Storage humidity 8% to 80% (relative).
crystal.bk : cryst-bc.fb4 Page 174 Monday, March 23, 1998 6:13 AM PC Workstation Documentation Roadmap If you want to ...
