Service Reference Guide

Service Reference Guide E–9
Diagnostic Error Codes
Audio
Error Code Description Recommended Action
3206-xx Audio System Internal Error. Replace the system board and retest.
✎
When Windows 98/2000/ME is installed, changes to ESS sound device configuration do not take
effect until the computer is restarted (turned off and on).
Network Interface
Error Code Description Recommended Action
6000-xx ID test failed. The following steps apply to 6000-xx through
6089-xx:
6014-xx Configuration test failed.* 1. Run Computer Setup or Windows NT,
Windows 95, 98, 2000, or ME utilities.
6016-xx Reset test failed.* 2. Verify test procedures.
6028-xx Internal test failed.* 3. Replace the network card, if installed.
6029-xx External test failed.* 4. Replace the system board.
6054-xx Configuration test failed.**
6056-xx Reset test failed.**
6068-xx Internal test failed.**
6069-xx External test failed.**
6089-xx Open test failed.**
* Ethernet only.
**Token Ring only.
CD-ROM and DVD-ROM
Error Code Description Recommended Action
3301-xx CD-ROM drive read test failed. The following steps apply to 3301-xx through
3305-xx and 6600-xx through 6623-xx:
3305-xx CD-ROM drive seek test failed. 1. Replace the CD media and retest.
6600-xx ID test failed. 2. Check the jumper settings on the adapter
card.
6605-xx Read test failed. 3. Verify that the speakers are connected.
6608-xx Controller test failed. 4. Reseat and/or replace the power and
signal cables and retest.
6623-xx Random read test failed. 5. Replace the CD-ROM drive and retest.