Service Reference Guide

E–6 Service Reference Guide
Diagnostic Error Codes
Hard Drive
Error Code Description Recommended Action
1701-xx Format test failed. The following steps apply to 1701-xx through
1736-xx:
1702-xx Read test failed. 1. Run Computer Setup and verify drive type.
1703-xx Write/read/compare test
failed.
2. Reseat or replace the hard drive signal and
power cables and retest.
1704-xx Random seek test failed. 3. Clear CMOS.
1705-xx Controller test failed. 4. Run the hard drive DPS test.
1708-xx Format bad track test failed. 5. Replace the hard drive and retest.
1710-xx Park head test failed. 6. Replace the system board and retest.
1715-xx Head select test failed.
1716-xx Conditional format test failed.
1717-xx ECC* test failed.
1719-xx Power mode test failed.
1724-xx Network preparation test
failed.
1736-xx Monitoring test failed.
*Error Correction Code
Tape Drive
Error Code Description Recommended Action
1900-xx ID test failed. The following steps apply to 1900-xx through 1910-xx
1901-xx Servo test failed. 1. Replace the tape cartridge and retest.
1902-xx Format or format
verification test failed.
2. Reseat and/or replace the signal cable and retest.
1903-xx Sensor test failed. 3. Check the switch settings on the adapter card (if
applicable).
1904-xx BOT/EOT test failed. 4. Replace the tape adapter card (if applicable) and
retest.
1905-xx Read test failed. 5. Replace the tape drive and retest.
1906-xx Write/read/compare
failed.
6. Replace the system board and retest.
1910-xx Tape erase test failed.